QS Fencing installed a steel fence for us two years ago. It was an excellent job. We have been enjoying its beauty and utility ever since. A few days ago, I discovered one of the bracket broken and didn't know what to do. I then emailed Sebastien for advice. His reply was prompt and helpful. It was a surprise he offered us a bracket replacement for free. There was a even bigger surprise when I let him know I would go to his office to pick it up by public transport, he offered to drop it off at our doorstep. This is definitely beyond the call of duty.
Sebastien, thank you very much for solving our problem. Your professionalism and kind consideration really impressed us. We would highly recommend your service to friends, which I did once last year.
- Approximate cost of services:
- $3,700.00