This company would require a lot of supervision and double checking. Products that I paid for were not the products I received. Was given inaccurate information about appropriate substitutions. work they claim to have done was not actually done although it was paid for. There are a lot of choices out there would recommend looking elsewhere.
9.19.2020 - Steve, in response, we had numerous discussions, it was brought to your attention repeatedly, the bottom line is your company is charging for things that are not delivered, and you do not make it right. Something as simple as planting a perennial properly does not seem to be a priority for your company, nor does choosing an appropriate tree for Calgary’s climate. Problems also included edging not installed properly, or being misled about what edging being appropriate for Calgary’s climate, incorrectly diagraming sprinklers installed under ground after having to pay extra for that diagram, among other things.
- Company Response
I am so sorry. I assure you that if this was brought to our attention, we will take care of all that is needed. We would like any opportunity to make things perfect for you.
If there are items you feel are being charged and not provided, bring them up with us. Payment on any project does not have to be provided until everything is perfect in the customer's (your) eyes.
As for supervision, we are very sorry you felt you had to be over involved in the process. We wish this was not the case, we do double check a lot. I hope there is a way we can make this up to you?