My 35 year old shower dripped constantly, was difficult to turn on and off and stopped working as a shower. All the quotes I received involved opening the bathroom wall to replace the faucet and then hiring someone else to come in to fix the wall and tiles. A basic repair of the wall would have been hundred dollars more.
Alan's quote was highly competitive, he was exactly on time and not only did he fix my shower but he did it without ripping out the tiles and instead using cover plate to access the plumbing to install the controller. The whole operation to less than 3 hours.
My only reservations was that the grinding of the tiles caused a fine film of dust to settle on everything in the bathroom and his shoes left a foot prints on a carpet. I would recommend he consider bringing drop clothes and foot ware covers for other similar jobs. Also, his paperwork could be more professional.
Otherwise, it was a pleasure to do business with Alan and I would both employ him again and recommend his services.