Write a Review
Write a Review


HomeStars
Siding
Renov Action Home Improvements Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Renov Action Home Improvements Ltd.

Average customer rating:
10 10 (115 reviews)

Sort by

Laidlaws in Ottawa
Laidlaws in Ottawa
2 reviews Ottawa, ON
10/10

Deck, etc.

We found Luc Lachapelle's Renovaction company on Homestars and now we are devotees of both. The reviews of Renovaction on Homestars have proved true.

Luc and journeyman Serge, along with the crew, are the real deal. The deck they built for us was beautifully executed in every detail and every question/concern we had at the outset or along the way was answered/addressed to our satisfaction. Pride in a job well done and breadth-of-knowledge were in evidence every day. Shonda, in the office, kept communications flowing seamlessly, she is a gem.

The icing on the cake was that several small jobs around the house were fixed as well. What a sweet relief it was to get those off our to-do list!

To paraphrase another review we read. "We have found our home renovation go-to company - RENOVACTION!"

Approximate cost of services:
$28,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

It has been an absolute pleasure to work with and along side you both. Your pleasantries make our jobs all worthwhile. We are so excited to get your next project underway. Thank you for trusting us with your home improvements.

B. McAllister in Ottawa
B. McAllister in Ottawa
1 review Ottawa, ON
10/10

Window and Sliding door replacement

We really appreciate the attention to detail Luc encourages from all members of his sales and installation team. It is nice to work with a company that works hard to exceed expectations. It was a pleasure dealing with all members of Renovaction! We highly recommend Renovaction services and look forward to using their services on future projects.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Mr. and Mrs McAllister,
Thank you for your kind words. Luc and our team strive to exceed client expectations and attention to detail. It was a pleasure working with you and we look forward to doing so again on any future projects you may have.

Nicole in Ottawa
Nicole in Ottawa
1 review Clarence-Rockland, ON
10/10

Patio door and Deck

Met with Shaun (Sales Rep) who gave us excellent service. Superb job by Serge , Christopher and Rémi. Serge is a perfectionnist so I was very happy to have this team installing my patio door and building my cedar deck. Luc Lachappelle (owner) and his son Justin are very professional and very trustworthy. We will definitely hire RenovAction for all our future projects. Thanks again for a great job and service.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a nice message and we look forward to working with you in the near future.

Trevor in Ottawa
Trevor in Ottawa
2 reviews Limoges, ON
10/10

job well done, would use again

Met them at Ottawa Home Show. we were looking for a new roof, soffit and fascia and new eaves troughs.
They ere very professional, and helpful.
Went above and beyond their basic job, found some older problems and fixed them, no problem.
would use again, no question, and recommend them easily.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Thank you so much Trevor for taking the time to write such a nice message, we greatly appreciate the recommendation!

10/10

Insulated siding, repairs, new roof

The siding on my house was looking old and dingy (about 32 years old) and my natural gas bill was much higher than other people I talked to, so I approached Renovaction at the local Home Show. Doug Emmon came out to talk with me and presented me with options for new insulated siding. Luc Lachapelle, the owner and a designer friend, Salli McSweeney helped me choose appropriate colours for the siding, fascia and soffits and eavestrooughing. What a difference to the look of my house!

The crew were very courteous, trustworthy and hard working. Luc visitied the site frequently to ensure I was happy with the work and continued to assure me that if there were any problems to let him know. While they were working on the siding we discovered that a great deal of the wood beneath the old siding was rotten. The crew replaced the wood around my chimney, my kitchen windows and my back door. During this process we discovered that my roof was in much worse shape than visible from the ground. The crew checked that there was no leaking in the attic and that the insulation was good, but a new roof was required. Luc again helped me pick out the shingles and the result is beautiful. I now have a well insulated house that is beautiful inside and out. I am very pleased with the final results and all my dealings with Luc, Doug and the employees. I know that if I need help in the future, I will look to them again for assistance.

Approximate cost of services:
$58,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

It was absolutely our pleasure to work along side you during your home improvements. We pride ourselves on providing excellent quality workmanship and whenever it should arise, to advise our client's of other "unforeseen" issues. So happy to hear you are pleased with the final results and we are looking forward to future projects with you.

Bryan & Mary Ann Shirley in Ottawa
Bryan & Mary Ann Shirley in Ottawa
1 review Ottawa, ON
10/10

repair classic metal roof installation

We had a classic metal roof installed by another Company eight years ago. Close to 3 years later we began noticing that water was getting under the metal roof over our garage, during spring melt of snow in particular. After 5 years of trying to get this problem fixed we ran into a dead end, in short the company that installed it went bankrupt in Nov of 2015. We discovered Renovaction at the home show in Ottawa. From that point on it was nothing but good. We were contacted by Doug , company sales person for an appointment to talk and see our situation. Shortly there after the company owner Luc came to see us, with a keen interest to fix our problem. Luc sent his two roofers Cory and Mat, to open the roof in suspected problem areas. They reported back to Luc. Shortly after Luc came see us to let us know what was involved to repair our roof. To sum up this story, it was an excellent experience dealing with Renovaction , they fixed our problem and the roof looks better than before..... amazing work. thanks to Luc, Doug, Shawn, and a special thank you to Cory and Mat for job well done. We are so happy that we met at the home show.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Mr. and Mrs. Shirley,

It was an absolute pleasure for our team to be able to help you with your roof repair. We are so happy that we were able to assist you and give you the peace of mind and security you need in your home.

V & K Neimanis in Finch
V & K Neimanis in Finch
1 review Saint Andrews West, ON
10/10

Metal Roof Installation

We discovered Renovaction at the Ottawa Home show. They were most approachable, informative and visited our home and supplied us with detailed information, as well as a clearly outlined estimate. They were insightful and spotted a non-evident problem and asked about its details. Their expertise and approach made selecting them easy.
They arrived on the job as planned. Their quality of work and installation was impeccable. The work was supervised on a daily basis. A major ventilation problem was discovered and properly fixed. Other problems, such as need for extra insulation and replacement of the chimney cap were also discovered and addressed (naturally at additional cost). The roof installation with its sublayer product was installed and the geometric shingle alignment is perfect.
Their professional workmanship and quality product has resulted in an outstanding finish.

Approximate cost of services:
$100,000.00
Was this review helpful?
Company Response

From our team at RenovAction, it was such a pleasure to work along side you on your beautiful home. Thank you for allowing us to share our expertise with you and for being open and understanding to permit us to give you the best quality workmanship that we offer.

R.Lahey in Ottawa
R.Lahey in Ottawa
1 review Guelph, ON
10/10

Siding

Needed siding for entire house. Contacted RenoVaction on recommendation of insurance company. Exceptional service from quote to clean-up. Courteous and professional staff throughout entire experience. On-time and on-budget! Would definitely use RenoVaction again for other activities.

Approximate cost of services:
$22,000.00
Was this review helpful?
Company Response

Thank you for taking the time to post this wonderful review. It was a pleasure working with you and we are looking forward to taking on your future projects.

Stephane in Ottawa
Stephane in Ottawa
1 review Ottawa, ON
10/10

Roof venting, attic insulation project

Due to poor venting and insulation done by previous contractors only a few years ago after a full restoration, RenovAction came to the rescue when our ceilings were dripping from condensation during a cold snap of frigid temperatures this past winter. They were responsive like we've never seen and recognized that the condensation was of concern to us since we have small children and acted promptly. The repairs were done quickly, the workmanship was impressive, quality of the work was great, the staff were very courteous (and clean!) and took extra steps to minimize disruption and inconvenience. We're very impressed and wish many other companies followed this model of great service. Follow-up calls were made a couple of weeks after to ensure we were still pleased, which is a great touch. Many thanks to Luc and the rest of the team!

Approximate cost of services:
$5,600.00
Was this review helpful?
Company Response

From all of us at RenovAction, thank you very much for your kind words. It's always a pleasure to do work for you and your family, and we appreciate the fact that you call us when you need help!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renov Action Home Improvements Ltd.

RenovAction is a family business, specializing in Quality Products, Professional Workmanship and Outstanding Warranties. Featuring Energy Saving Insulated Siding, Energy Efficient Windows, and Metal Roofing, RenovAction is your one stop renovation solution.
Serving Ottawa, Orleans, Kanata, Stittsville, Kanata, Embrun, Russel, Winchester, Chesterville, Carleton Place, Smiths Falls, Perth, Brockville, Kemptville, Almonte, Arnprior, Iroquois. Call or email us today at (613) 424-4245 for a free quote and estimate!"

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Insulated Vinyl Siding Energy Efficient Windows Permanent Metal Roofing Worry-free Decks
BRANDS
Prodigy Insulated Vinyl Siding Magic Windows Classic Metal Roofing
WEBSITE
http://renovaction.ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
11
RETURN POLICY
All work is guaranteed
PAYMENT METHOD
Cheque, E-Transfers and Financing
MEMBERSHIPS
Better Busines Bureau, Siding and Window Dealers ASsociation of Canada, Ottawa Chamber of Commerce,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Long term (30+ years depending on product) including labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.