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Siding
RenovAction Home Improvements Ltd.
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98%

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Reviews by rating (past 12 months)

Reviews for RenovAction Home Improvements Ltd.

Average customer rating:
10 10 (38 reviews)

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Anonymous O.
Anonymous O.
1 review Ottawa, ON
10/10

Windows, Entry Door

They installed 3 windows, 2 in the living room and one in the stairwell. They had to create new openings. Every evening when I came home from work my house was clean, no dust, no boot prints and the new windows look fantastic.
The front door is the envy of the neighbors. The installation team Serge, Christopher and Remi were courteous and explained everything as they went. Their work is impeccable. Luc the owner was on the job site everyday to make sure things ran smoothly and let me know the progress daily. I would recommend this company without hesitation. Professional all the way.

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Denis in Ottawa
Denis in Ottawa
1 review Ottawa, ON
10/10

5 Major items of repair and/or renovation.

Our contract with RenovAction consisted of 5 major items:
1. Building a replacement deck of the kitchen Bay Window.
2. Removing the kitchen Bay Window and replacing it with a patio door with adjacent Magic windows opening on the a/m deck.
3. Remove the existing Patio door and replacing it with a window.
4. Repairing and painting a Very Large fence.
5. Repairing and replacing a large shed on new and secure foundation.

All tasks were accomplished professionally and with complete satisfaction. The owner, Luc Lachapelle, ensured that the work was done according to contract and in accordance with construction rules and regulations sparing no efforts and material to do so. The Greatest Asset of RenovAction is the owner and the staff do not cut corners. For Mr Lachapelle and the staff if you are not satisfied, they are not satisfied. The work is redone and the material substituted if required to satisfy YOU the customer. The staff is totally competent and their cooperation is remarkable. One more thing which is sometime forgotten: cleanliness of the work area. It is a must for the company, ie, if you don't like the sound of a vacuum cleaner just go for a walk. RenovAction is HIGHLY RECOMMENDED for any renovation work and as we have other renovations in mind we will not hesitate to call on RenovAction to do the work.

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Company Response

Thank you so much Denis, yes at RenovAction we are committed 100% to our clients satisfaction with the materials, the crews on site and with the owner Luc. We are very glad that you are satisfied with your renovations and it was a pleasure working along side you during your renovation process. We look forward to work with you in any future renovation projects.

CCB in Scarborough
CCB in Scarborough
2 reviews Ottawa, ON
10/10

Windows - First contract with Luc Lachapelle

Our first contract with Luc Lachapelle was for to replace all the windows in our Campeau side-split home. At the time, Luc was a general contractor with Nuden Windows (not operating at this time). The staff were efficient, neat and thorough. Since having the windows replaced, we saved about 27% on heating costs, and the windows are so much easier to open and close. Luc was very good at keeping the project moving forward in a timely fashion, especially since we had the windows replaced during the winter. This positive experience led us to subsequent projects with Luc and his team of experts.

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Company Response

Thank you for the kind words. We are very glad that our products saved you on your heating costs. At RenovAction we strive to make sure our clients are satisfied with out products and of course the service we provide. Having Luc the owner on the job site everyday helps make sure all your expectations are surpassed. We have enjoyed working with you and look forward to any future projects.

Garrett in Cumberland
Garrett in Cumberland
1 review Ottawa, ON
10/10

Rot Damage, siding and window work

This review is long overdue for the great work that Luc and his crew did on our house. My wife and I had been in our house less then a year when we found a serious amount of rot around one of our windows. After being in contact with numerous contractors we finally found Renovaction and were very pleased with their reviews and how they explained how things would be done and helped us choose colours for our new siding. The great customer service started right away when they came out and put up a temporary waterproofing around the damaged window to prevent more water from getting in until they were able to come out and start the job. They were the only company to suggest this even though all of the companies had a long wait to start. Throughout the process it was great to see the owner, Luc, come out every morning and check on the job which also allowed us to discuss any concerns we had and clarify what we were seeing. Matt and Corey were very friendly while working on the house and made sure everything was cleaned up before leaving for the day. When contractors are working on the house I always like to be around to supervise but it didn’t take long to trust Luc's crew and feel comfortable with them. Early on, there was more unexpected damage found on another area of the house and both my wife and I felt comfortable in their ability to fix it. When the damage was discovered, the crew informed us right away and requested that Luc drop by so they could all agree on the best approach. My wife said afterwards that although discovering the additional damage was stressful, she was thankful that we had chosen Renovaction.

As I was told when I first contacted them, they are not the cheapest, however there were no hidden costs when it came to finishing the job and they did not cut any corners. We are very happy with the work that was done, they went above and beyond for us. We have since recommended them to family and friends and will be having them come back for additional jobs.

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Company Response

Thank you Garrett for the confidence in RenovAction and the referrals are always appreciated. We were very pleased to help you with your past your siding and windows. Luc prides himself with workmanship and is very happy to address any concerns with any job that is being completed. When you go with RenovAction you get the owner of the company Luc at the job site everyday to address concerns and to explain any questions that may arise. Thank you again for the confidence in our company and we look forward to working with you in the future.

larrybeth
larrybeth
1 review Ottawa, ON
10/10

Metal roof

We are truly pleased with the new roof and have been surprised at how many neighbours and visitors have come and commented. They have only good things to say. Our choice of black was good too. There are no other black roofs in this area. And everyone seems to love the colour.
We are also pleased with the work done to repair the skylight area and with the new skylight.

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Company Response

We are happy to hear that you are pleased and that your roof is a hit with your neighbors. Again thank you for putting your trust in the RenovAction team and we will be glad to help with any future projects.

Doug7
Doug7
1 review Ottawa, ON
10/10

Exterior siding with complete interior renovation

Best renovator ever!!!. Had Luc and team install new siding with decorative stone. Based on the exceptional workmanship with fair prices we expanded the project to also include a complete interior Renovation. Cannot say enough good about Luc and team. Great communications during the project and exceeded all of our expectations in every way.

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Company Response

Thank you for the kind words. We work hard to meet and exceed expectations and we’re happy to hear we hit the mark for you.You were also a pleasure to work for, and should you require any further projects or services call us anytime .

John in Ottawa
John in Ottawa
1 review Ottawa, ON
10/10

Complete exterior demolition and renovation of exterior walls

Serge & his crew did an excellent job! They were professional, conscientious in completing this arduous task. Serge was an excellent problem solver and resolved any concerns that popped up. Luc was very helpful in setting up our choices and selection of style and colour of siding. We HIGHLY recommend the Renovaction Company and in particular this crew to anyone.

1 of 1 people found this review helpful.
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Company Response

Customer focused care is the foundation of RenovAction - ensuring each clients expectations are exceeded while providing quality expertise. We understand how important an investment when choosing new siding for your home.
Thank you for choosing and trusting RenovAction and sharing your experience with us.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Upgrade Bedroom Windows (three bedrooms)

My home's bedroom windows were in need of upgrading. They were non-ThermoPane and suffered from condensation in cold weather. I obtained three quotes, but the first two companies did not give me confidence in their quality of service. A friend recommended RenovAction and we met with Luc for an estimate of the cost as well as an introduction to their product. We were impressed with the quality of the windows and Luc's knowledge of the product. (That was March 9th). Today, Cori and Mat completed the installation of all three windows (April 6th). They worked efficiently and professionally. I enjoyed this friendly hard working team and I am delighted with the finished installation and especially the care taken of my property both inside and out. I am pleased to thoroughly recommend RenovAction.

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Company Response

Thank you for your review. We also enjoyed working with you and are very glad to here you are please with our products, service and RenovAction.

IRIS in Ottawa
IRIS in Ottawa
1 review Ottawa, ON
10/10

Windows all around

I first met this company at the Home Show, checked in with them every year until finally I had some windows installed. This week with - 40 degree temperatures I had the remainder done. An outstanding job was done by Corey and Matt, with Corey recommending a modification to the front windows, and boy did they do a super job. It looks great. As usual Luc stops in to make sure all is well done.
I would recommend this company to one and all!

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Martin in Orleans
Martin in Orleans
3 reviews Ottawa, ON
10/10

Metal roof

Renovaction installed a metal roof to replace 13 year old shingles that had started to curl and come off. The employees of Renovaction are very knowledgeable about the product and the installation. Their dedication to doing the job right is truly amazing. The owner of Renovaction was over regularly to see progress and mare sure it was done correctly. They did not cut corners on labor nor on materials. Our roof is very beautiful and will last a very long time.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about RenovAction Home Improvements Ltd.

RenovAction is a family business, specializing in Quality Products, Professional Workmanship and Outstanding Warranties. Featuring Energy Saving Insulated Siding, Energy Efficient Windows, and Metal Roofing, RenovAction is your one stop renovation solution.
Serving Ottawa, Orleans, Kanata, Stittsville, Kanata, Embrun, Russel, Winchester, Chesterville, Carleton Place, Smiths Falls, Perth, Brockville, Kemptville, Almonte, Arnprior, Iroquois

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Insulated Vinyl Siding Energy Efficient Windows Permanent Metal Roofing Worry-free Decks
BRANDS
Prodigy Insulated Vinyl Siding Magic Windows Classic Metal Roofing
WEBSITE
http://renovaction.ca/
YEAR ESTABLISHED
5
NUMBER OF EMPLOYEES
11
RETURN POLICY
All work is guaranteed
PAYMENT METHOD
deposit, remainder due on completion
MEMBERSHIPS
Better Busines Bureau, Siding and Window Dealers ASsociation of Canada, Ottawa Chamber of Commerce,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Long term (30+ years depending on product) including labour
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