Excel Heating And Air Conditioning

Heating & Air Conditioning
Edmonton AB T5Z 3R1
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Heating & Air Conditioning
Excel Heating And Air Conditioning
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74%

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Reviews by rating (past 12 months)

Reviews for Excel Heating And Air Conditioning

Average customer rating:
9.8 10 (74 reviews)

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Paul K in Edmonton
Paul K in Edmonton
1 review Edmonton, AB
9/10

A/C Install

Excel was recommended to me by a friend who had his A/C installed last year. Blake was able to quickly come by to provide a quote; His pricing was in the ballpark of others I had obtained but he was the only one who didn’t try to up-sell me on something way too large for my place. There was a minor hiccup with delivery of the unit its self which was out of his control, but he made sure to communicate with me what he knew as he received the information. I would absolutely recommend Excel Heating and Air Conditioning to anyone.

Approximate cost of services:
$4,725.00
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Company Response

Thanks for taking the time to submit a review for us Paul! And thanks again for hiring us it was a pleasure doing work for you! Excel Heating and Air Conditioning

Private User
Private User
Private User reviews Edmonton, AB
10/10

AC for Summer

After some difficulties with our Carrier furnace we decided to get in touch with a Carrier specialist--Excel, we were so impressed with the professionalism of our tech, Blake we wound up buying a Carrier AC unit from this company. Matt and Blake did a fine job which was as scheduled and as quoted. Bottom line, would I refer them to a friend--by all means. Thanks

Approximate cost of services:
$4,400.00
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Company Response

Thank you for sending in this review! We're glad that you're happy with our service. Thanks again for hiring us!Excel Heating and Air Conditioning

curt389 in Edmonton
curt389 in Edmonton
13 reviews Edmonton, AB
8/10

Skilled Professional, AC Fixed, Happy Customer

The technician who came was Blake Livingston. He was polite, knowledgeable and quickly diagnosed the issue and answered my questions helpfully as he worked. He clearly understood AC units very well and had terrific tools.

The problem turned out to be that the high pressure switch tripped. He found the red reset button inside the outside unit and pressed it and that fixed the problem. One of the common reasons they trip is if the unit is not sprayed down annually and the temperature gets hot eg >35C. It sounds like a less common problem to have.

It took about 20 minutes and required no replacement parts so my only complaint is that $157.50 seemed a bit pricey. But not entirely unreasonable for professional service.

Beforehand, I watched a couple AC-repair youtube videos and read my AC manual. I could not easily figure it out. I checked the basic things - the thermostat seemed fine, was set to activate the AC and the breaker hadn't tripped.

Approximate cost of services:
$157.50
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Company Response

Thank you for taking the time to write this review. Much appreciated! Excel Heating and Air Conditioning

Jaime
Jaime
4 reviews Edmonton, AB
10/10

AC Installation

In preparation for a hot summer I studied the type of AC I would need and read the reviews of installers online. I invited the top 4 to do an assessment of my place. Blake was the only one who didn’t upsell a more powerful unit and validated what I already researched. He was also the only one who was confident about placing a unit in a spot that had a narrow entrance by hoisting it over the fence instead of dismantling the fence. Him and Matt were able to do it. I can verify with the other reviews that their work was methodical, efficient, and clean. Blake and Matt are very professional and well-coordinated. They arrived on time and finished when they said they would without experiencing any complications.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for this review Jaimie! It was our pleasure to install your new Carrier air conditioner. Being a 2 stage unit It'll work well with your existing zone system. Thank you again for hiring us and we look forward to seeing you again! Excel Heating and Air Conditioning

Furnace Replacement in Fort Saskatchewan
Furnace Replacement in Fort Saskatchewan
1 review Fort Saskatchewan, AB
10/10

Furnace System Replacement

Have you ever mistakenly stumbled on something or someone that turned out to be one of the best experiences that you could have? That happened to me when I mistakenly called Blake at Excel Heating & Air Conditioning. I was looking for a second quote on a Carrier furnace product that had been recommended by another contractor. Blake took the time to explain in detail the differences between the furnace line that he sells and the one that the other contractor had quoted me on. Armed with this new information, I asked Blake to give me a quote on his products. Blake also came out to the house to see the scope of the job and to gather the information he needed to do an HVAC load calculation for our house. He also made suggestions to correct incorrect work done by other contractors for a different piece of equipment in our house. Blake was patient, helpful, friendly and professional so I decided to purchase from him. Within a week, Blake and Matt came to the house and replaced our old furnace. I can not say enough about the quality and meticulous precision and neatness of the job Blake and Matt did. The whole job looks flawless to me. All of the new equipment and controls were explained to me in detail. Blake even spent extra time checking out my existing air conditioner. I would highly recommend Blake and Matt at Excel Heating & Air Conditioning to anyone considering replacing or repairing any part of their HVAC system. I’m certainly glad I chose them.

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much for this great review, we're very glad you chose us too! We're sure you'll find your new Carrier modulating furnace and air purifier will keep you more comfortable than ever and serve you well for many years to come. Thanks again for hiring us! We look forward to seeing you again. Excel Heating and Air Conditioning

Gary in Edmonton
Gary in Edmonton
1 review Edmonton, AB
10/10

Winter in Edmonton heating solution

After coming to an understanding that our 29 yr old Bryant furnace was in need of repairs or replacement I did a little internet research. We saw that Excel Heating was an authorized Carrier dealer and very highly rated to repair or install a Carrier furnace. Bryant and Carrier are related so I decided to stay with the proven. When I called Blake at Excel, Matt arrived the same day to evaluate the needs. Ours could be repaired but it had already lived beyond average expectations. Blake explained the options and I decided to get the Carrier model 59TP6A060E17--14 installed. Excel was right on their total cost estimate. We love the furnace and because it is a 2 stage furnace our comfort zone is consistent. Thanks Excel. You certainly live up to your name.

Approximate cost of services:
$5,600.00
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Company Response

Thank you for taking the time to write a review for us Gary, much appreciated! We're glad to hear you're happy with your new furnace and our service. It was a pleasure for us to work for you and look forward to seeing you again!Excel Heating and Air Conditioning

Noreen in Toronto
Noreen in Toronto
1 review Edmonton, AB
10/10

Excellent Work on a Complex Situation

I called Blake because I had a problem with the heating ducts in the basement suite of my duplex. They were under the floor and had become compromised by groundwater. I needed a company to move all of the ductwork to the ceilings. My initial meeting with Blake showed me that he knows his stuff and that he can problem solve. It wasn't a simple job by any means. At the same time, they also replaced both furnaces. The work was done in a timely manner with excellent communication throughout. I recommend Blake and Matt without hesitation. If I ever need heating or air conditioning work done, the first call I will make is to them.

Approximate cost of services:
$11,000.00
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Company Response

Thank you Noreen for your comments and taking the time write a review for us! The end result turned out pretty good after some uncertainty at the first site meeting. We're glad you're happy with the outcome and look forward to serving you again. Cheers! Excel Heating and Air Conditioning

Catherine in Sherwood Park
Catherine in Sherwood Park
1 review Sherwood Park, AB
10/10

Furnace replacement

The furnace in my home was nearly 30 yrs old, and needed replacement. Last winter, Excel did a maintenance check and advised that it might not last another winter. Blake was very knowledgeable and thorough in his estimate and explanation of the work required when he came to estimate the job. The work done was of a very high standard - Blake and Matt did an excellent job in a timely fashion and left the space so clean and tidy.
I am extremely satisfied with the work done, and would highly recommend this company for anyone looking for home heating service or a furnace replacement. This was very professional, reasonable and careful work, not so often found these days. What a refreshing change to have a new and quieter furnace ready to meet the needs of our cold winters. My new furnace just can't compare to the old and it proved itself during the recent cold snap.
Thanks Excel!

Approximate cost of services:
$6.00
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Company Response

Thank you for sending in this wonderful review Catherine! We're so glad you're happy with your new Carrier furnace and the installation. Thanks again for hiring us! We see you again soon...Excel Heating and Air Conditioning

Michelle and Dan in Edmonton
Michelle and Dan in Edmonton
1 review Edmonton, AB
10/10

Excellent knowledge and service

Excel Heating and Conditioning recently installed a new furnace for us. We are extremely happy with the install and the time and effort Blake put into the job for us. He was very knowledgeable and willing to answer all of our questions and accommodate all of our requests. Blake took the time to explain the calculations used to decide which furnace best suited our home. This install is far above our last furnace done by a different company in every way. The duct work and venting pipes were reconfigured and look and function so much better than they did before. Blake and Matt installed the furnace for us during a very busy time due to a cold snap and the Christmas holidays and worked extremely hard without compromising any part of the job including the clean-up afterward. Before the job Blake kept in touch with us to check that our old furnace was still working to ensure we would not be without heat before our scheduled appointment since the old furnace was not working reliably. Blake even registered our new furnace with Carrier that night after working all day here and taking an Emergency call after our install. Excellent workers, excellent job and excellent service. We would recommend them and use them again.

Approximate cost of services:
$5,500.00
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Company Response

Thank you so much Michelle and Dan for taking the time to send in a review. Much appreciated! And thanks again for working with us during a very busy time and very cold weather, our other customers were grateful. Thank you for hiring us! We look forward to serving you in the future. Excel Heating and Air Conditioning

Holly Jones in St. albert
Holly Jones in St. albert
1 review St. Albert, AB
10/10

Quick Fix!

Called Blake this morning because when we got back from holidays there was a weird clanking when the furnace turned on. He was able to come out this afternoon, and locate a water bottle that had gotten all the way down the vent to get wedged by the heat exchanger. Prompt and friendly service, fair rates. Thanks Blake!

Approximate cost of services:
$140.00
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Company Response

Thank you for the review Holly! It was a mystery for a while there but we found the bottle. Thanks again for choosing us for your HVAC service! Excel Heating and Air Conditioning

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Excel Heating And Air Conditioning

Proud to be the Carrier Factory Authorized Dealer for Edmonton. Since 2007 Excel has been offering expert residential HVAC installations and service in Edmonton. Specializing in designing, installing and servicing Carrier brand residential furnaces and air conditioning systems including Carrier's Infinity zone systems, air purifiers and humidifiers. The owner, Blake ...
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