Samson Homes

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Reviews for Samson Homes

Average customer rating:
8.9 10 (20 reviews)

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Rita Bahu in North Vancouver
Rita Bahu in North Vancouver
1 review , BC
10/10

Full house renovation

I hired Davin for a full house renovation that needed to be done in less than 2 months: 3 bathrooms + knocking down walls + kitchen + laundry + 2 living rooms + office + entry way + garage extension + 3 bedrooms....you name it, it had to be done. After only 56 days, we moved in. Davin´s commitment and attention to detail are amazing. He was always enthusiastic and offered so many amazing suggestions during the whole process, I never felt that he was not interested in the job, something I felt when interviewed 3 other contractors. His trade workers were always on time and everyone´s work was perfect. I am still amazed at the attention to detail. Such large renovation didnt come without it´s problems, but everything was solved so quick, that it didnt interfere with the moving date at all. Once we moved in, Davin worked on our back yard, creating a beautiful patio and deck, and once that was done he moved on to the house frontage. EVERYTHING was perfect. There are no words to describe how talented and competent Davin is. I will hire him again in a heartbeat and am recommending him to everyone I know. Don´t hesitate to hire him, he is 10/10 ! (and I am a very picky person who expects everything to be perfect). Thank you Davin and team for such dedication and hard work, it all paid off, the house is absolutely beautiful.

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Company Response

Thank you so much for the great review! It was a pleasure working with you both and I am glad you are so happy with your new home.

Jill
Jill
1 review Coquitlam, BC
10/10

Beautiful Kitchen Renovation

Davin completed my kitchen renovation in March 2018 and I'm very happy with it. He coordinated and carried out the design and construction of the kitchen including removal of the old installations. He brought in qualified, professionals for specific tasks when needed. The project finished on time and on budget. I really liked how Davin listened to my ideas and also contributed his own where needed. I never felt pressured into anything I didn’t want. He went to extra efforts if something wasn’t satisfactory. I really liked how he was able to find a good balance between quality and cost savings. He is a really nice guy and was very professional to work with. I would definitely hire Davin again for my next project.

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Company Response

Thank you Jill for the kind review. It was a pleasure working with you.

martinn in Vancouver, British Columbia
martinn in Vancouver, British Columbia
1 review North Vancouver, BC
0/10

He (knowingly) left our deck so unsafe it was illegal, and we have black mould because his work was done wrong

We encountered so many issues while working with Davin, I’m not even sure where to begin. Some of them were small, annoying problems, others were downright illegal.

We hired Davin to do a major renovation the exterior of our house. We were adding an accessory building and re-building 1100 sq ft of deck. We told him we had a party planned 6 weeks from our meeting, and our budget for the work was $30k. He said both of these parameters were ‘doable’. Our first mistake was agreeing to a cost-plus / hourly wage set up. He touted the benefit of this being that we can both walk away at any time, given that there’s no contract. The downside though, was that he didn’t need to keep track of total spend, or even timelines, and we flew past our budget with the end no where in site.

Davin hustled, but it came across as disorganization. For example, he took multiple trips to Dick’s Lumber every single day. Each trip takes at least an hour, which is all on the clock, of course. When we brought this up with him, he said that it’s impossible to foresee everything you’ll need up front. Multiple trips a day week after week, to me, seems like a lack of foresight or planning and a waste of our money.

As for the deadline of the party, this is where things got serious. Davin took a shortcut - he knowingly installed our (second storey) railings incorrectly so that they looked completed, but were, in fact, incredibly unsafe - the top bars were not secured at all. During the party, we had a child leaning up against the spindles of the railing, spinning them in his hands. He lifted up slightly, and the spindles and top rail fell 10ft to the ground behind him. Luckily, an adult was standing close by and grabbed him before he fell. We were livid. On top of all of the other things that went wrong, leaving the deck that unsafe when you know people are going to be using it is not only morally wrong, it’s illegal.

After that event, we sat with him in our living room and told him we were angry, and he yelled at me. I was 26 weeks pregnant at the time, and he stood over me while I was sitting on the couch, and yelled to the point where my other family members came into the room to cool him down.

Fastforward two years, the waterproofing under our deck has leaked and caused black mould in several spots, and the railings still wobble enough that it makes me nervous when our child leans on them. So not only did we have to hire a second company to complete the remaining work after we fired Davin, we’ve had to hire a professional decking company to lift all the boards and fix the work that he did in the first place. They said none of it was installed correctly.

Davin feels my review is “unfair and inaccurate”, to which I say… we had to spend thousands of dollars to fix his mistakes, and a child was almost seriously injured because of his decisions. I think he should be happy that a bad review is all we’re doing, and not anything further. As for inaccuracies, we had a party full of witnesses to the deck accident, and a professional company who replaced his work who can back us up. It could be that Davin is capable of doing small reno’s well - he does seem to have a number of 5/5 reviews. But all of the issues we had lead me to believe that large renos are not his forté. To his defence, since finding out about the deficiencies, he’s offered to come and fix them. Frankly, after the experience we had with him, I wouldn’t let him touch another thing on our property.

Update in response to Davin:
The work you performed for us was far from excellent. If you feel my review is not accurate or fair, please see my note above. My review is based on fact, and 'fair' would be getting back the thousands of dollars we've had to spend on fixing your mistakes.

I didn't say you went over the timelines - I didn't mention timelines at all in my review because, yes, we added to the scope of the work.
I didn't say we had a written contract.
I didn't mention the worker you hired off the street.
How is it relevant that I was "no where to be found" at the end of your workday? If you had something to tell me, you could've left a voice mail, texted, emailed, or even simply written a note.
Yes, we were originally planning on hiring a company to install steel railings. Yes, we changed our minds. Yes, that pushed the timelines. Yes, we asked you to help with the staining. None of that is relevant to my complaints.

None of these facts justify your installing the railings incorrectly. The railings were a pre-made kit, and the instructions were literally on the side of the box (I still have the photos). It was a very simple, two-step process, and you chose to only do one of those two steps. You could NOT "clearly see the railings weren't in properly". They looked exactly as they do now, except that the top rail was not screwed down. All a child had to do was lift up on the spindle, and the whole unit would come out.
As for the invoices - We paid you in FULL for all of the work you did, with the exception of the time you spent installing the railings incorrectly. That equated to half a day's work, for two of your men. It was not thousands, and you AGREED to this arrangement. From there, we asked you to quote on the remaining jobs, which you did, and we chose not to hire you back. That's how things were left - You didn't refuse to do any more work for us, you didn't chase us down for unpaid bills, you didn't refute the decision to withhold payment for the time spent installing the railings. Those things are simply not true.

The delay in my reviews are due to the fact that the mould and water leaking issues had just become evident this spring. I was willing to let things rest until we had to pay to have your work fixed.

0 of 1 people found this review helpful.
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Company Response

Dear Natalie Martin
Samson Homes takes great pride in doing quality work and making our customers happy. The work we performed for you was excellent and we feel your review is not accurate or fair. We had no written contract. The job was done on a cost plus basis. I never promised to complete the job by your expected date. I told you we could most likely meet your timeline and we would do our best, but it was with the condition that another company would be installing your railings. Also, you were responsible for staining all the cedar decking before it was to be installed.
When you decided that the quotes provided by railing companies were too expensive you asked us to complete the work. You must realize that by increasing our scope of work it also increases the timeline for completion. Adding railings and staining added well over a week to the timeline.
We worked very hard to try to complete this project by your date so you could host a baby shower but the fact is it there was too much work be done with not enough time. On the Friday when we left you were no where to be found and could not be reached on your phone. It is true that the railings were not finished and you could clearly see that. Blaming us for us near accident is hardly fair.
As a result of not finishing your project by your expected date you decided to not pay thousands of dollars we had owing. I feel this was an excuse to get out of paying what was owed. If you felt our rates were too high then that is your right but pay what is owing and we would not come back to do more work.
Your claim that the deck was leaking "everywhere" I find hard to believe as we have built dozens of decks like the one we built for you and we have never had any of them leak. As well, it's a covered deck so it receives very little rain. If in fact it leaked and you paid your bill in full we would have gladly returned to repair any deficient work that was performed by us.
The fellow you claimed we hired "off the street" was a qualified carpenter and came to your address looking for work because he got the list of projects from the district when the permit was granted. I hired him to speed up the process so we could hopefully meet your deadline.
Overall your review is completely unfair and I question your truthfulness regarding the details. As a result of our experience with you we no longer work on a cost plus basis, all our jobs are with a written contract. The fact you posted this review 3 years after the fact leads me to believe you are being malicious. I suppose I should have been more careful after finding out you had a falling out with your previous contractor who renovated the interior of your home.
As for the complexity of your project being beyond our capabilities, we have built and renovated many homes that would make your project pale in comparison.
We have many pictures showing the quality projects we perform. They can be viewed at Samson homes.biz.
Davin Samson

David in Toronto
David in Toronto
1 review West Vancouver, BC
10/10

bathroom renovation

Davin took a small 1946 bathroom and turned it into a contemporary one that fitted in with the rest of my home. His knowledge and experience helped me obtain what I wanted. He gutted the old bathroom completely and gave me a modern bathroom with a custom built shower with a bench and other accessories necessary for older people. Davin's open and pleasant manner made me feel comfortable in asking questions. He knows the market for bathroom accessories and encouraged me to research and obtain the best bang for my buck. His sub-contractors were first rate. I got exactly what I wanted and will use him in the future.

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Company Response

Thank you for the great review David. I'm glad you're so happy with your new bathroom. Cheers!

Quinn E in Vancouver
Quinn E in Vancouver
1 review Vancouver, BC
10/10

Bathroom reno

Samson Homes renovated a bathroom for me in 2016. I was really impressed with how it turned out. Davin did a great job helping me with the design and I really like how it looks. The reno was on-budget, on-time etc according to our contract. I will be going to them again for my next project. Cheers.

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Company Response

Thank you for the review Quinn. I look forward to working with you again soon on your next project.

donaldwatson
donaldwatson
1 review North Vancouver, BC
10/10

Complete bathrooms renovated

Professional timely skilled service, great results. I would recommend this contractor for any size job from complete home construction , decks to bathroom and kitchens. You won't be disappointed

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Company Response

Thanks Don for the great review! Let me know when you're ready to start your next project.

Taylor in Vancouver
Taylor in Vancouver
1 review Vancouver, BC
10/10

Doctors Office

We have worked with Samson Homes on several projects. Always organized and clean sites when we show up to do our work which helps us do our job easier and more efficiently. In turn it makes the project run smoothly and stay on schedule. Highly recommend using Samson Homes!

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Company Response

Thank you Taylor for the great review

Karli S. in North Vancouver
Karli S. in North Vancouver
1 review North Vancouver, BC
10/10

Dining Room Staircase Project

Davin Samson Homes' work on our project was done ahead of time and far exceeded my expectations. The main staircase in our new character home is rather steep and was completely open on one side from top to bottom. As such I needed to address this before my family moved in. The look of the staircase was important as well due to its prominence in the dining room. Davin understood the urgency and ensured the issue was resolved ahead of time with beautiful results. I wasn't available to discuss or plan the design with him, but while we were away Davin assessed our safety needs and created a high quality solution that safely enclosed the stairs. Furthermore it matches the style of our home perfectly and looks wonderful in the space. I am also very grateful to have returned home with the project having been completed ahead of schedule. I appreciate his honest and straightforward manner in helping us come up with a great solution too. It fit within our budget, keeps the kids safe, and compliments our home as well. Because of his abilities with both the design and construction process, he is able to deliver exceptional value. I have already referred him to others and am certain they will appreciate this firm's professionalism and quality as much as I have. Thank you for your great work!

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Company Response

Thank you Karli for the awesome review

yvonnelui in North Vancouver
yvonnelui in North Vancouver
1 review North Vancouver, BC
8/10

Basement Finishing

I heard about Samson Homes on the internet. The job done was major. My basement was unfinished and they were able to finish it. I was very happy with the job. It cost 25 thousand and the project was on budget.

They were punctual, tidy, courteous and respectful of my home. The job was done in a timely manner and we are very happy with the job done, all in all a good experience and he would recommend to a friend.

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Company Response

Hi Yvonne and Andrew
Thank you for the kind review. I am glad you are happy with the work we did. I hope you are enjoying your lovely new home in Deep Cove. Take care
Davin Samson

Jillian D.
Jillian D.
1 review Pemberton, BC
10/10

Renovation of ski chalet in Whistler

Floors throughout were sanded and stained, walls and ceilings painted, all door and window trim replaced and painted, light fixtures and electrical replaced, and some small custom woodworking done. Davin and his team were highly organized, efficient, clean and tidy, and did beautiful work updating our chalet, it looked so amazing! I was sad to sell it, it was listed and sold 2 days after the renovations were complete.

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Company Response

Thank you Mrs Davies for the great review. We enjoyed working on your home in Whistler. We look forward to working with you again one day.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Samson Homes

Samson Homes is a full service renovation and new home construction company. We work with our clients through the entire building process to ensure that it is a positive stress free experience. Included in our service is project design, budgeting, permits, surveying, engineering, all construction, interior and exterior finishes and clean up.

At Samson Homes we use only ticketed professional trades people who are fully insured and our work is guaranteed for two years on renovations. New home warranty is available for new construction.

Davin Samson, the principle operator of Samson Homes has a Bachelor of Technology in Construction Management and with over twenty years experience building and renovating homes can make your dream home become a reality.

CATEGORIES
Home Additions, Kitchen Planning & Renovation, Bathroom Renovation, Basement Renovation, Decks, and General Contractors
PRODUCTS
New homes, additions, kitchens, bathrooms, basement suites, laneway homes, sundecks,design etc
SERVICES
full service project management from concept to completion renovations, additions, new home construction, design, foundations, framing, exterior siding, roofing, windows, doors, electrical, plumbing, insulation, drywall, cabinetry, tiling, flooring, finishing carpentry, painting,
BRANDS
all
STYLES
all
SPECIALITIES
residential renovations, additions, and custom homes
WEBSITE
http://www.samsonhomes.biz/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
5
LICENSES
BUS-0025115 N. Van Intermunicipal
LIABILITY INSURANCE
Yes
DIPLOMAS
B. Tech Construction Mngt
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$5000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 yrs on renos. new home warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.