Lucky Granite Ltd.

Countertops
Calgary AB T2G 4V3
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Countertops
Lucky Granite Ltd.
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93%

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Reviews for Lucky Granite Ltd.

Average customer rating:
9.5 10 (90 reviews)

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Trish
Trish
1 review Calgary, AB
10/10

Kitchenand bathroom counter tops and backsplash

Exceptional and efficient service from start to finish! Very helpful in showroom with picking a product as knowledgeable staff to answer any questions. The service was prompt and professional. Everything went smooth and I couldnt expect more. Very happy with the results!

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for your review Trish, we greatly appreciate it. We loved working with you and hope to see you again, love love your new kitchen :)

tml
tml
0 reviews Calgary, AB
0/10

horrible business sense

Lucky granite has been extremely unprofessional . The install team was dirty and showed no respect for our home. The office staff does not do what they say they will. Damage was done by the install team and the office staff did nothing to facilitate repairs , at different points through the process they expected us to repair different issues. They also took final payment before the job was complete .

Approximate cost of services:
$7,500.00
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Company Response

"On November 3rd , they installed kitchen & bathroom counter tops . when installing the kitchen counter top they damaged one of the cupboard doors . there was a few other issues , sink drains , faucet , finish caulking . over the next 2 weeks all of the items were repaired or fixed except the door damage. Numerous e mails were never answered about the door , then 3 weeks after the installation date , they took the second half of payment without notification"
This was your exact response on our other review website (BBB). As you said yourself we did set up many service calls to rectify the issues and also placed 50% of payment for 3 weeks after the job had been installed to ensure sure satisfaction, the last thing was the door damage which was not in our profession, so we contacted our cabinet guy to take care of it. We sent you an email and left a message but you didn't reply. We're so sorry that you had such an experience with our service but we 100% tried the best that we could.
Thank you..!!

Kenlam in Calgary
Kenlam in Calgary
2 reviews Calgary, AB
10/10

Two bathrooms projects

I renovated my all countertops kitchen with Lucky Granite 3 years ago and Lucky went above and beyond. I have now renovated my two bathrooms and replaced the countertops with beautiful quartz from Lucky Granite. We visited the show room to choose the patterns and Vanessa very kindly showed us possible combinations and matches for what we already have in the kitchen. Vanessa's whole crew is awesome. It was definitely a great experience once again. Exceptional customer service and good quality products. I recommend Lucky Granite 100%

Approximate cost of services:
$123.00
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Company Response

Hi Kenlam,

It was so nice working with you, we are truly so happy that you are more than satisfied with our service, and we hope to see you again :)

Private User
Private User
Private User reviews Strathmore, AB
10/10

Countertop purchase and install

The staff at Lucky Granite were wonderful to work with. Booking for temples and install was quick. Working around our schedules. They made the process easy and stress free.
We are pleased that we chose Lucky Granite!

Approximate cost of services:
$3,700.00
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Company Response

Thank you for taking the time out of your day to leave us a review, we truly appreciate it and hope you enjoy your new countertops :)

eagleone.moore
eagleone.moore
0 reviews Calgary, AB
10/10

New Quartz Counter tops

Lucky Granite installed new countertops in our kitchen and bath. These people were friendly, honest, courteous and professional in every step from choosing our quartz thru to completion of the job. From the time of giving them the ok to do the work to install was 3 days and they completed the work in four hours. Amazing people to deal with and at a very reasonable price. I would recommend this company 100%.
Doug Moore

Approximate cost of services:
$3,700.00
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Company Response

Thank you again for working with us, Doug and Myrtle, and your wonderful feedback means a lot to us. We wish you guys all the best and love to see you again..!!!

Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen Counter Top

It was a team effort. Vanessa led us through a very well organized show room of their products. She explained the benefits and qualities of the various quartz products and finishes. We were later invited to their warehouse location to inspect the quartz slabs to narrow down and confirm our selection. A very helpful and thoroughly informative process!
The counter top was ready for installation a week later (faster than we expected)!! The installation team was prompt and efficient and out the door within about three hours! The plumbing guy was equally efficient and accurate - no issues at all!
I have no hesitation in recommending Lucky Granite for your counter top requirements. People do make a difference! Product aside.

Approximate cost of services:
$4,000.00
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connie.spehar
connie.spehar
0 reviews Calgary, AB
10/10

Kitchen Renovation

We were extremely satisfied with our experience at Lucky Granite. Vanessa was very helpful and knowledgeable about the products and we we lucky enough to have the product available right away. We literally had brand new countertops and sink in less than a week. The installers were very professional and made sure to clean up when they were finished. The quartz we selected looks amazing and the cost was more than reasonable, we paid a little extra in order to have a matching backsplash and it looks great. We would highly recommend this company.

Approximate cost of services:
$3,200.00
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Company Response

Thank you, Connie. I'd be grateful to have such a happy and wonderful client like you. You really know what you want so you made the process go so smoothly. Can't believe, you guys made the decision of color within 10 or 15 min and ordered the next day lol. We wish you all the best in your life and we love to see you again..!!!

Faron in Calgary
Faron in Calgary
1 review Calgary, AB
9/10

Amazing service AND terrific work!

We were introduced to Lucky Granite by our next door neighbors. They had us over and we admired their kitchen for an evening. Finally we decided to take the plunge and we were very happy with their customer service, their pricing was fair and the final product is great also! We did a more expensive and beautiful showpiece granite on the island with a more muted (matte) granite on the surrounding countertops. The cheaper granite selection does scuff much easier and is harder to clean, but overall it's a vast improvement to what we had before and looks terrific. During the install, cutting the holes for the sink faucet and tap generated a ton of dust and their vacuum didn't catch it all... so there was a fine layer of dust on everything for days after. It could've been a problem with their capture system IDK but that's the only reason we considered 9 stars over 10. Truthfully, we were so in love with our new countertops the extra cleaning didn't concern us overly, but it could be a contention for some customers. Vivian and Vanesa were so friendly, truly amazing and very helpful with selection and design... we could not have asked for a better experience from them.

Faron & Carrie - McKenzie Towne

Approximate cost of services:
$6,200.00
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Company Response

Thank you so so much for sharing your feedback and beautiful pics of your kitchen, Faron and Carrie..!!! This means a lot to us, and I make sure to share this wonderful feedback with our team. Please enjoy your new countertop and make a lot of memories with your beautiful home..!!We love to see you guys again..!!!

cassidy in Okotoks
cassidy in Okotoks
0 reviews Okotoks, AB
10/10

Quartz Kitchen Countertops

Everything from start to finish was handled professionally, quickly and looks great. I would definitely use this business again.

Approximate cost of services:
$4,300.00
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MKP
MKP
1 review Calgary, AB
10/10

Bathroom counter tops

We were very pleased with the prompt polite service we received from Lucky Granite. We had two bathroom counter tops measured and installed by them with a quick turnaround from template to installation in less than 48 hours.

Approximate cost of services:
$1,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lucky Granite Ltd.

Established in the City of Calgary, Lucky Granite Ltd. is a family owned and operated business. We specialize in customizing granite, marble, and quartz. Located not far from downtown, our fabrication facility provides cutting-edge technology and craftsmanship to ensure each project is polished to perfection.

With over a decade of experience, our highly skilled professionals deliver the finest services and innovative ideas that fit your every need. Our team operates in a safe and secure manner while completing installations on time.

We endeavour in serving you better by offering competitive prices and it is our passion to excel beyond customer satisfaction. No job is too big or small. We complete the job within 1 week! We’ll work with you to turn your kitchen and bathroom ideas into reality.

CATEGORIES
Countertops
PRODUCTS
Granite quartz and marble kitchens and vanities countertops, island, fireplace, table, bars
SERVICES
Complementary in-home estimates and templates, installations, service calls, fabrication, custom made kitchens and vanities countertops
BRANDS
Vicostone, TCE, Caesarstone quartz, Pearls Sink,LG viatera Quartz
WEBSITE
http://luckygraniteonline.com
YEAR ESTABLISHED
2014
PAYMENT METHOD
VISA, MASTERCARD, CHEQUE, CASH
LICENSES
Yes
MEMBERSHIPS
BBB
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
WARRANTY TERMS
3 years
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