We connected with Collin about a year before our actual renovation started. Every interaction has been professional and positive! We felt no pressure to sign with Westmount for the job, or pressure to start a reno that we were honestly still unsure regarding what we really wanted for our home. All quotes given were detailed and understandable. Communication was always clear and considerate. Once we signed our contract, information on the Buildertrend app clearly outlined the scope of the work, budget and timeframe.
During the timeframe of our project, COVID-19 was becoming a serious concern. Everyone involved in the work on our home was consistent in keeping the work and home environments clean and separated, keeping each other safe, considerate of our worries early on and our decision to delay our job start date. The transition between the demolition crew and the rebuild crew was made thoughtfully to the trust built with our demo crew over the first half of our project. All Westmounts subcontractors are top notch and every one was respectful, funny, dedicated and great communicators.
We lived in our home during the entire reno with just one weekend away for spray foam insulation to be installed. We were given ample time to prepare for that during the weird days of COVID. Our home was checked on over that weekend and we were given updates with photos on how the insulation went and the smell that goes along with spray foam. On all working days, including the very messy ones with concrete being broken up and water lines being moved or put in, the crew kept all areas being worked in so clean and so safe. Dust doors were put up too and days with extremely loud noise, ie. concrete cutting, we were given warnings ahead of time.
Our entire project was incredibly efficient regarding scheduling and coordination of all work and installations. We were never waiting on anyone or any item. Communication, understanding, professional guidance in decision-making, and problem-solving were huge positive factors working with our Westmount team. The great example I can give of this is materials recommended and used - from our floors, to the four new windows installed, to the kitchen cabinets, every one hit our important targets of quality, functionality and budget-savvy choices.
12 to 16 weeks was our original time estimate. Our project wrapped up ahead of schedule despite some big scope creep which was accommodated without issue. In about 50 working days (or approx. 10 weeks) our basement was gutted, spray foam insulation was installed throughout. Then the basement was rebuilt including all new drywall, four new rooms two of which are bathrooms that involved tough concrete work, removal of a gas fireplace, three new windows, all new flooring throughout, a kitchenette, and new doors. Our main floor included the removal of all flooring but the bedrooms and original baths, removing the old kitchen and relocating plumbing and electrics for our new kitchen, new flooring throughout, walling off a walkthrough to the dining room to make the old kitchen a cozy den with a pocket door.. New LED pot lights were installed throughout the renovated spaces. Work that represents the thoroughness and skill of Westmount doing the entire job well was the reinforcing and stabilizing of our stairs and the time invested scribing the baseboards to meet the sometimes uneven concrete floors of our vintage bungalow! The attention to detail, the finishing touches, the thoughtful extra work put in are so plentiful that it’s hard to recount them.
Everyone involved, Collin, Kyle and his team (Shane and Trevor), Josh and Roland, our plumbers and electricians, the drywall finisher, the painters…everyone we would be more than happy to have back for any future projects on our home. The job couldn’t have been done better and we couldn’t love the end results more.
- Company Response
We enjoyed working with you and Matt as well. We appreciate the positive feedback. Thank you both for choosing Westmount Craftsmen for your renovation and detailed review. We are happy with the end results as well ! I hope you enjoy your new renovated house for many years.
Westmount Craftsmen Inc.