If you are looking to have some masonry work done and are scouring a list of companies, stop at “B” and contact Buildstrong Masonry. In this day and age when it seems the only thing left in customer service is the customer, this company is different. They have old fashioned values and exemplify everything you are looking for in a company…..quick response time, professional and friendly, very detailed in describing the scope of the work, are happy to answer questions, and are fair and competitive with their pricing.
I originally found Buildstrong Maonry while searching the Better Business Bureau website (they have a BB Rating of A+ so already a point in their favour). I live in an older home and I was looking to have either tuckpointing or parging done on the stone foundation wall on the side of my house. I sent pictures via email to Rene and he replied promptly to discuss the work. He recommended against parging the wall so as to not cover up the beautiful stones, and instead recommended just replacing the mortar i.e. tuckpointing. I was so happy to hear that parging was not necessary as I have always wanted to keep the look of the home as close to original as possible. He also provided options on how I could enhance the look of the stone wall. Once the scope of the work was determined, I received a very detailed quote shortly thereafter.
Everything was pretty much done via email which, given my baby boomer status, was a little unconventional for me, but definitely efficient and convenient.
The work was completed by Mike, who was very professional, kind, thorough and efficient, and clearly enjoyed what he did and took pride in his work. The site was also left very clean after the work was completed. I would definitely use Buildstrong again and would not hesitate to recommend them to family and friends.
- Company Response
Wow, what kind words! Thank you so much for the review and it has been our pleasure working with you and enhancing your foundation! I'm glad that you appreciated the effort we put into making the process as smooth and detailed as possible. That means a lot to us and I'm glad that your project went smooth and your wall is good to go now!