VEL Windows And Glass Ltd.

Mirrors & Glass
#4 4460 75th Ave SE. Calgary AB T2C 2H8
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Mirrors & Glass
VEL Windows And Glass Ltd.
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95%

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Reviews by rating (past 12 months)

Reviews for VEL Windows And Glass Ltd.

Average customer rating:
10 10 (63 reviews)

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SD1
SD1
0 reviews Calgary, AB
10/10

Basement replacements

We needed a couple of old basement windows replaced. Randy showed up on time and was extremely helpful in deciding the best style. Kim in the office kept me up to date with installation and timelines and the boys who did the installation were professional and did exceptional work. Would highly recommend them for any future work!!

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Company Response

Thank you so much for your kind words! We know everyone's time is valuable and always strive to do our best at staying in constant communication with clients so they are always kept informed. We hope you enjoy your windows to many years to come! ~Kim

jenl
jenl
0 reviews Langdon, AB
10/10

Garage window replacement

I highly recommend VEL Windows and glass. They are very friendly and professional. They were able to replace our broken garage window in the short time frame we needed. They window replacement was perfect!

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Company Response

Thank you so much for your kind words! We know there can be surprises when trying to sell a home so we always do our best to try and accommodate as much as possible! Best wishes! ~Kim

Private User
Private User
Private User reviews Calgary, AB
10/10

Glass shower enclosure

Outstanding from first contact to final install. Friendly, professional informative and patient with our questions and concerns.
Made a project that could have had a number of issues flawless and we were glad we chose them.

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Company Response

Thank you so much for your kind words! We are always happy to answer any question a homeowner has and do our best to make sure they are always kept up to date and informed with the project. We are so happy we could help and love nothing better than having the trust of our clients with renovation projects. ~Kim

Maria from Calgary
Maria from Calgary
13 reviews Calgary, AB

First Review

10/10

Shower Enclosure

We are very happy we found VEL Windows And Glass for our shower enclosure project. They were very responsive in providing us with some options and a few quotes for our glass so we got to choose the option that works best for us. For our appointment they arrived on time and the measurement of the shower was done super quickly. Again, very responsive whenever we had any question related to either installation date or payment.
The installation was very smooth and the work was done exactly on time.
The end result is outstanding - no leaks, the glass is very leveled and looks fabulous.

We definitely recommend VEL Windows And Glass.

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Company Response

Thank you so much Maria for your thoughtful review! We know people like to options to choose from so we always try to find one that will suit their style and budget best! And our customers time is valuable so we try our best to work with your schedule for measures and installations. We are so happy to hear you love your new shower! We hope you enjoy it for years to come :) ~Kim

Bryce
Bryce
2 reviews Calgary, AB
10/10

steam shower enclosure and custom cut mirror.

I had a couple of quotes for my project, but my communication with Vel was far more in depth then any other company. They provided me with options. When the installers came out to measure, they gave me better advice then i was expecting. The outcome was fantastic, better then I originally had visualized. I will only call on them for future projects, they were fair, honest and professional.

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Company Response

Thank you so much for your kind words! We believe communication is one of the most important aspects of a job so customers always know what to expect. We are so thankful when customer's put their trust in us and love to hear when the end result is better than expected :) ~Kim

Z L.
Z L.
2 reviews Calgary, AB
10/10

Mudroom mirror

I had the pleasure working with VEL to install a full wall height mirror in my mudroom. I chose VEL because its excellent reviews, and VEL didn't disappoint and delivered excellent customer services and great product for the whole process. Kim always kept me updated about the product ordering/installation process, and Randy and another installer did a great job installing the huge mirror. I will definitely recommend VEL for all window and glass related products, and looking forward to using their service again in the future.

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Company Response

Thank you so much for your thoughtful review! We are happy we were able to live up to our reputation and were able to fit such a large mirror in that space! Thank you so much for trusting us with this work :) ~Kim

M. M.
M. M.
0 reviews Calgary, AB
10/10

Basement window replacement and new basement windows

We shopped around quite a bit and VEL windows were the most knowledgeable about building codes. They were very helpful while selecting windows. We were impressed with the speed of completion. We had two new basement windows cut, with new wells dug: having the wells dug and the cement cut took one day and the windows were promptly installed the next day.

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Company Response

Thank you so much for your kind words! We pride ourselves on keeping customers informed on building codes so they don't have to go searching for the information themselves. We know how valuable everyone's time is so we always to our best to finish things properly and quickly with a finished product you are proud to show off. We are so happy we were able to help and we hope you enjoy your new windows! ~Kim

Private User
Private User
Private User reviews Calgary, AB
10/10

Quality work, excellent service!!

We booked with VEL a second time to replace our bonus room windows because they were so awesome the first time when we needed to replace our living room window. I found Randy and Kim fantastic to deal with and the staff was extremely knowledgeable and experienced. We had a dead wasp nest near one of the windows that Aaron spotted and Randy went above and beyond by removing it for us.

We would highly recommend VEL Windows.

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Company Response

Thank you for your incredibly kind words! We love it when customers come back to us again for work as we know that is a wonderful vote on confidence in our team! We hope you love the new sealed units and are so happy you chose us to work with you again! ~Kim

adrian174
adrian174
1 review Calgary, AB
10/10

Steam shower glass install

Aaron & Chris did a perfect install on my basement bathroom steam shower glass. They were prompt, clean and along with Kim extremely knowledgeable about the product and my requirements. I will definitely be using them on future projects.

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Company Response

Thank you so much! We know peoples' time is valuable and we always strive to leave the job site as clean as it was when we found it! We hope you enjoy the new steam shower for many years to come! ~Kim

Doug
Doug
6 reviews Calgary, AB
10/10

Replace sealed units in even windows and repair locking mechanism in one of them.

My wife and I were tired of the frost buildup on our upstairs windows during the last 2 winters, so we went out for suggedtions and quotes. VEL sent Aaron and Chris who suggested that we replace our sealed units with double-glazed units complemented with Low-E film. We accepted VEL's quote for the job and were very pleased with the job they completed just today. Very professional and helpful with advice regarding the window lock.
We would definitely recommend VEL to anyone needing high quality window work.

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Company Response

Thank you so much for your kind words! We are so happy to hear you are loving the new sealed units and they worked well keeping you warm during our spring snow storm! I love to hear the new lock works well and we are so happy to hear you are happy with the end result! ~Kim

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about VEL Windows And Glass Ltd.

Calgary's premier glass and basement window company! Our team of highly trained professionals can do everything from helping transform your shower to a beautiful focal point in your bathroom or enlarging or creating new egress basement windows. Our custom shower doors can add sophistication and elegance to any bathroom. All ...
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