Bravo Bonne Construction

Formerly Lifescape Construction
Landscape Contractors & Designers
Toronto ON M6L 2H1
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41%

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Reviews for Bravo Bonne Construction

Average customer rating:
4.5 10 (15 reviews)

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SJ in Toronto
SJ in Toronto
0 reviews St. Catharines, ON
0/10

Critical - Do NOT use

We used this company to install our pool/hard/softs scape in 2020....to date we are still finding issues, such as faulty equipment, equipment installed wrong, cracked patio stones, offset fence posts, glue dripping down pool side...and the list goes on. The workmanship, service, quality of installation does not even deserve a 1*. I would caution anyone considering Carolo & his company to go elsewhere, the charm and promises during the sales process are NOT present in the end. We have been left with several issues to fix on our own, cracked concrete driveway, sidewalk, front lawn to replace ours and neighbors....the list goes on. MOL showed up several times, crews are treated poorly by the people in charge, yelled at and rushed to get off site and onto the next paying job!! We have sent emails, text messages, placed phone calls with hopes of having some of the issues corrected....not 1 reply of any kind.
Do NOT spend your hard earned money here, do your homework and find a reputable company who appreciates your money/business. Neither company (pool or landscape) is interested in "making right" of their wrongs!

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Josie Kaplan from Toronto
Josie Kaplan from Toronto
3 reviews Toronto, ON
0/10

Combative

Carlo missed three appointment times with us. When he finally showed up, he was not prepared. He gave us a ballpark quote, upon which we ordered a pool, and then told us it would cost us 100% more than his quote. He refused to be accountable or apologize and was combative when confronted. I strongly recommend finding a different contractor.

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Fellow consumer in Vaughan
Fellow consumer in Vaughan
0 reviews , ON
2/10

Beware. Do your research!

The poor reviews here are 100% accurate, sadly. Carlo began his work as a charming man ready to work hard. I discovered he is very quick-tempered and quite rude by nature. He has a very difficult time handling minor conflict. His go-to is to threaten, it's quite unconscious and unreasonable. Some lucky folks have not seen this side of him, but if you read enough reviews you can understand the pattern so buyer beware. If your job poses any problems for him, or if something goes wrong that he needs to fix, or if there are little repairs that need to be done after the fact, you're likely in for a bad ride. He smiles and promises, puts you at ease, but literally stops replying to emails/texts even while the job is still ongoing (you will pull your hair out!) and he tells you he won't show up if you push him too much. He's manipulative. He can be very rude and aggressive, even if you confront him politely with issues that have come up that he doesn't like but that are legitimate. He has a terrible way with his temper and dealing with customer service in difficult situations. You feel trapped because you need him to finish the job and you don't want to upset him. And, he ultimately does NOT follow through on many promises and you will be left dealing with things yourself or hiring other people to clean up his mess.. Big talker who should NOT be trusted. It's so disappointing.. Save yourself the grief. Even if 3 out of 10 of his customers are happy don't take the chance it's not worth it. I feel sad for the unsuspecting honest ppl who hire him. Team is VERY sloppy, leave a shocking mess, mud everywhere, outdoor furniture scattered and not covered respectfully, cigarette butts all over the floor, Tim Horton's coffee cups left behind). The reason for the low rating instead of 0 is because he did complete some work in an acceptable way he just didn't finish properly, was sloppy overall and his attitude was unacceptable, so morally I cannot give him a "0"... but it's very close. One in the same.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Pool instullation

They worked very well as a team, they cleaned up , they where determined to be precise in their work. They would ask if I was happy with what was being done .

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Jordan in Newmarket
Jordan in Newmarket
1 review Newmarket, ON
10/10

Pool and Landscape

Lifescape Construction went above and beyond to build the backyard me and my wife have always dreamed of. Not only did they give us exactly what we wanted, it looked better than we could have ever imagined! Carlo and his team were very easy to work with and they're super nice people. We've had this backyard for 2 years now and there have only been a couple of little things that needed to be fixed and Carlo would send us a couple guys within a week of contacting him to do the repair! Backyard looks great! Couldn't be any happier! Thank you Carlo and Lifescape Construction! 10/10 would recommend!

0 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

pool installation and hardscape construction

Do not hire this company. Carlo's work is subpar and he refuses to fix deficiencies in his work which are numerous and significant notwithstanding numerous requests to do so. He promises to come within the next few days but he never appears and never has the decency to call and say he is not coming . His lack of sincerity and honesty is incredible and unacceptable. He is a master of untruths and has no regard to professionalism and customer satisfaction. Without a doubt the most unpleasant experience ever encountered

3 of 3 people found this review helpful.
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Elliott in North York
Elliott in North York
2 reviews Toronto, ON
10/10

Thanks Lifescape

Wanted to give a big thanks to Lifescape for an easy, stress free experience putting in my families first pool this summer. All of our landscaping was done by Carlo and his team as well. I’ve read some of the other reviews on this site and feel like I had a different company than what I’ve seen described come to my house this past summer. Carlo and his team (there were at least 5 guys always working) were here every day, and i really only saw them take a break for some water and a quick lunch (I am a teacher and was home through the entire build). They worked HARD and are backyard looks and feels like our own personal paradise because of it. There were a couple of follow up trips that i asked Carlo to make, to fix a couple of things (stones in the patio shifted etc...) and he came back with his guys 3 separate times in Aug to make sure my wife and I were happy, and that everything was taken care of (even though I had already paid in full). Sorry for the rant, however, it’s easy to share a bad experience on review sites, and I wanted to share a GREAT one for a change. Thanks Carlo and Lifescape, for giving my family a backyard we love to use and are very proud of. I would highly recommend this company!

0 of 3 people found this review helpful.
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Woodbridge  in North York
Woodbridge in North York
1 review Toronto, ON
0/10

Do Not Recommend, Poor Workmanship and No Accountability

Do not hire Carlo - over 50% of the hardscape sank, we had little lakes everywhere when it rained. Carol committed to coming back and fixing but then abandoned us, never heard back from him. Project was a nightmare with him, he also did the pool install. We felt we were held captive b/c we didn't want to make him too angry - he told me not to push him b/c he wouldn't show up at all in the early days. Unprofessional and a bully.

3 of 3 people found this review helpful.
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jim
jim
1 review Toronto, ON
10/10

Pool and landscaping

Carlo was referred to us by some dear friends of ours. He helped us designed the backyard explain to us every step of the way. Very nice guy his guys were great to work with.
Would refer him to everybody.

0 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bravo Bonne Construction

Lifescape wants to be the landscape business you turn to for all your outdoor needs. We have been in the business for many years while striving to provide our clients the best quality service possible to gain their full satisfaction. And they’ve shown their appreciation by coming back to us ...
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