An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
This morning I woke up to find a leaking part attached to my hot water tank. It could not have been a more inconvenient time! We had home inspectors coming in at 2 this afternoon. I called Mr Rooter's office,and was given a time frame of between 12-2pm. The technician became available before that time frame and was promptly dispatched to our house. I am so happy with the service we received, we really liked our technician and found him very nice and professional. He did a great job! What started as a stressful morning, ended up being a stress-free afternoon! Thank you Rob from Mr Rooter plumbing, and the accommodating office staff!
- Company Response
Thank you, David & Anna, for taking the time to leave us your feedback! We are happy your day turned into a stress-free afternoon! Rob is a wonderful technician and our office staff are fantastic! Thank you again!