An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I used to own a plumbing company some years ago and I am very impressed with the technician that came to my home. Rob was fantastic. His work was very professional and he was a flexible problem solver, given the age of the house. He not only diagnosed the issue in my basement but he also fixed a couple other things for me as well. He made valuable suggestions to save us grief in the future. He was very prompt with the appointment time as well. I was told a time frame of between 2 and 4pm and Rob knocked on my door promptly at 2pm. I was also impressed the with stock kept on his work truck. Thank you, Rob, for your professionalism!
- Company Response
Thank you for your positive feedback, we really appreciate it! Rob is a wonderful technician that always ensures to provide excellence and care to our customers! Thank you again!