True Flame Gas Repair Services Ltd.

Fireplaces
Mississauga ON L5N 7C5
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Fireplaces
True Flame Gas Repair Services Ltd.
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for True Flame Gas Repair Services Ltd.

Average customer rating:
10 10 (91 reviews)

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Janice
Janice
2 reviews Milton, ON
10/10

Fireplace Repair

Jeff replaced the switch to our fireplace, cleaned and provided maintenance service. He was very friendly, informative, and helpful. Would definitely recommend to others.

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Company Response

Thanks for the review and kind words Janice!

Dan Z.
Dan Z.
0 reviews Mississauga, ON
10/10

Fireplace

I contacted Jeff through Homestars because my 25 year old gas fireplace wasn't working at all. He responded quickly and was able to work around my scheduled which is a bonus . He arrived when scheduled and found the problem right away provided a quote and did the work right then and put it all back together in a couple of hours. Jeff not only fixed the problem ,he was neat and tidy .I highly recommend Jeff and will not have any second thought on calling him again.

Thanks Jeff!

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Company Response

Dan thank you for taking the time to review. It was great chatting with you while working on your unit. I hope you and your wife can enjoy it again this winter.

Cheers!

William
William
0 reviews Mississauga, ON
10/10

Fireplace

The pilot light did not come on and the fireplace was neglected by the tenant for a few years. Jeff serviced it and now it works great. He even helped remove a bird’s neat that was blocking the chimney. Great job, very professional and a very nice person!

I will definitely recommend Jeff for any fireplace or pool jobs.

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Company Response

William thanks for the review. It was a pleasure meeting you and your wife and I appreciated you holding my ladder while I removed the birds nest from the venting system. Is there anywhere I can review you? 😄 Cheers!

alarry
alarry
0 reviews Mississauga, ON
10/10

Fireplace repair and maintenance

Jeff was very professional, did an extremely thorough job, and we couldn’t have been more pleased. I’d recommend him to anyone.

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Company Response

Glad to read your review! It was a pleasure meeting you Larry and getting your fireplace blower running again.
Cheers!

MFlint
MFlint
5 reviews Brampton, ON
10/10

Diagnose Problem with Gas Fireplace

Our gas fireplace was shutting off intermittently. We called Jeff and he came out the next day. He quickly found the problem was with the switch, which he fixed, and also installed a remote for us which we were very pleased to have.
It is a fairly small room so the remote allows us to control the temperature at all times, so we can have the fireplace on and not get overheated.
Jeff was very knowledgeable, professional, and pleasant to deal with. We would strongly recommend his services and will have him back again to clean and maintain both our gas fireplaces.

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Company Response

Mrs. Flint thank you for taking the time to review and being so kind. I look forward to seeing you and your husband again next year. 😊

habfanmike
habfanmike
20 reviews Mississauga, ON
10/10

Check and repair gas fireplace

Jeff came out (quickly too I might add - within two days) to look at our gas fireplace in our living room. He diagnosed the issue, got it running, explained what might happen in the future as it is an older one, replaced the wall based on/off switch which was causing the problem, vacuumed the unit and tested it all out. Made sure there were no leaks. He explained everything as he went along.

he is as friendly, knowledgeable, personable and helpful as you will find! Highly, highly recommended.

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Company Response

Thanks for the review and kind words Mike! It was a pleasure meeting you guys and I hope your house sells quickly! Cheers!

Private User
Private User
Private User reviews Toronto, ON
10/10

Fair reliable service

I called TrueFlame to repair my Hayward Pool Heater. Jeff came over two days, replaced a faulty valve, and with that new valve in place was able to properly diagnose the larger problem. He explained that the cost of repairing the larger problem made a new heater the more prudent choice. Even though he wasn't installing the new heater (he focuses on repair), he refunded the cost of the valve. He also showed me where the existing heater was improperly installed (no ground, no check valve) which may have contributed to the corrosion. Jeff is a very straight-up and knowledgeable guy. I just wish he also installed heaters, but he has his hands full with maintenance. Highly recommended.

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Company Response

Thank you for taking the time to write this review!
This review means a lot more then the average one because it shows my #1 priority, honesty. Cheers!

Martin in Toronto
Martin in Toronto
0 reviews Oakville, ON
10/10

Diligent, knowledgeable and efficient service

We had to reschedule a couple of times due to bad weather, and I'm glad I waited for Jeff because he diagnosed the issue with my pool heater, replaced a part that was likely to fail soon, cleaned the device, and then gave me really helpful instructions as to how to manage the pool pump pressure together with the heater as a unit.

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Company Response

Thanks Martin, it was a pleasure meeting you today and helping you get your pool heater up and running again.
If there is any issues let me know. Happy retirement!

John Weinseis from Oakville
John Weinseis from Oakville
2 reviews Oakville, ON
10/10

pool heater repair

Jeff did a great job fixing my non starting pool heater - on time - meticulous and pleasant.
Pool heater is 10 years old - replaced wiring , tested etc
Works great
Highly recommended

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Company Response

Thanks for the review John glad I could help!

Kristina in Stettler
Kristina in Stettler
1 review Milton, ON
10/10

Fireplace maintenance

We had Jeff come out the other day to do some maintenance on our fireplace and we cannot say enough great things about him and his company. He is very reliable and extremely knowledgeable. He took the time to explain what he was doing and gave some great tips on what we can do to help keep our fireplace clean!
I would 100% recommend true flame to anyone looking for gas work. And, we will definitely be calling him back to service our pool heater!

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Company Response

Thanks for taking the time to review Kristina!
It was a pleasure go over everything with you about your fireplace. If there are any other concerns just give us a call!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True Flame Gas Repair Services Ltd.

At True Flame Gas Repair Services, we specialize in the repair and maintenance of gas-fired pool heaters & fireplaces.

We are committed to providing our customers the best value, knowledge & quality of service possible.

All of our service & repair work includes a detailed report on the safety and operation of the unit so you can rest at ease.

We are fully licensed & insured!

**Pool Heater Service / Repairs**

We service & repair all makes and models of gas pool heaters including the ones listed below.

We carry the most popular parts on our vehicle to provide the best service possible.


• Jandy • Laars • Hayward
• Raypak • Sta-Rite • Zodiac
• Pentair • MiniMax • Rheem

**Fireplace Service / Repair**

We service all makes and models of gas fireplaces including the ones listed below.
We also carry the most popular parts on our vehicle to provide the best service possible.

• ARCHGARD • CFM • CONTINENTAL • DROLET • DRU
• GSW • GTI • HEAT N GLO • HEATILATOR • HUNTER
• INSTAFLAME • KINGSMAN • LENNOX • MAJESTIC
• MONTIGO • NAPOLEON • PACIFIC ENERGY
• PETERSON • POLARIS • PORTLAND WILLAMETTE
• REGENCY • SECURITY • SELKIRK • TEMCO • VALOR
• VERMONT CASTING • WOLF STEEL

All service is done with a drop cloth in place and we leave our boots by the door during a fireplace service call.

We also back up all of our work preformed with a 30 day service call warranty.

CATEGORIES
Fireplaces
PRODUCTS
Pool heaters. gas fireplaces, gas line, kitchen ranges.
SERVICES
Gas fireplace & pool heater service, repair and installs.
BRANDS
Jandy, Raypak, Rheem, Hayward, Teledyne Laars, Laars, Zodiac, Pentair, Sta-rite
SPECIALITIES
We repair/install gas fireplace and pool heaters.
WEBSITE
http://www.trueflamegas.com/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
2
RETURN POLICY
Warranty on all parts installed.
PAYMENT METHOD
Visa, Mastercard, AMEX, Cash, Cheque, ETransfer
LICENSES
G2 Gas License
MEMBERSHIPS
TSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day service warranty, 90 days on parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.