Horizon Plumbing And Piping Systems

We had a new dishwasher installed (by the retailer) and because of the setup of the new one the door spring was rubbing against a copper elbow on the water pipe entering the kitchen. The installer said it would have to be moved eventually.

I called Horizon to book the job and they were great. Very responsive and very helpful customer service.

In terms of the job itself Phil showed up on time, took a good look at the issue and talked to me about what my concerns were (worries the pipe would leak) and what they weren’t (don’t care about the spring noise). He then figured out a solution that was easier and cheaper for me. He put a modified PVC union on the section of pipe as reinforcement and that solved the problem and saved a lot of time, work, and money.

The install, though improvised, is clean, solid, and secure.

The charge was for the minimum which wasn’t really cheap for what was done in the end but certainly worth it for me. I now don’t have to worry about a hidden leak behind the dishwasher and above the finished basement next year or in five years. And it was cheaper than if he had just showed up and moved the pipe.

Great experience all around.

A pleasure to deal with. On time, job done quickly, cost as estimated. Personable plumber, friendly and helpful front office staff set up appointment. Would never hesitate to recommend them for a job.

Thank you Marc for diagnosing the leak, which we thought was a pipe in the basement but was actually coming from the fridge. We appreciate your help, quick response and professionalism in this time of "social distancing."

My toilet had issues when flushing. It was bubbling, using a lot of water and making a loud hissing sound. Marc of Horizon Plumbing came over and fixed the problem in a timely fashion. Marc arrived right on time, was very polite, honest and knowledgeable. This is the second time I have used this company and I highly recommend it. Great staff, from the receptionist at the office to the plumbers.

We have has a long running issue with our ground floor toilet and some of the other toilets had started to lose efficiency. I used HomeStars to find a plumber and Horizon Plumbing had excellent reviews and rating so I contacted them. We have a heritage home so a lot of our plumbing and connection to the city sewer system is old. When I contacted Horizon I told them what I needed. They informed me straight away what the cost of having a camera used to check the pipes and that this service needs to be identified up front so they can book a camera for the visit. That done Mark showed up on the day and did an excellent job.
He inspected all 4 toilets and made repairs and replaced parts. He ran the camera to the city connection and looked for other issues that might be causing problems. He found an issue with the intake and waste water pipes for the ground floor toilet that needs to be changed.
I will be making an appointment for this, more complicated work in the near future.
I was very pleased with his work and the efficiency of the company. The cost was reasonable and what was also nice is that the he called me that morning to let me know when he would arrive. He left the work spaces clean and worked efficiently with a pleasant and professional manner. I am so glad I found Horizon Plumbing and Piping Services.

A laundry tub was moved in a closed storage area & the main water pipe relocated & secured for the safety of young children.
The work was done on time & exceptionally well . They left the place clean & took the time to show me & explain what was done.
It was done @ a very good price & I was completely satisfied with the work. Another plus they have bilingual people.
I would highly recommend Horizon Plumbing without hesitation.

The plumber showed up right on time. He was professional and polite. He cleaned up after the job was completed and there was nothing left on the floor or around the newly installed toilet. The invoice was exactly as quoted.
I have used Horizons Plumbing & Piping since July 2017. They have done four separate jobs for me since then and their employees have always been professional and respectful of me and my home.
I highly recommend them for any residential plumbing needs.

Marc was quick, efficient and professional. We enjoyed the electronic updates of knowing when he was arriving and the status of the job. Would definitely call on Horizon in the future!

Fast courteous service fixing our shower head. They made some helpful suggestions "off the clock". They helped us get reimbursement for the part cost, as the faucet had a lifetime warranty.

Marc has done work for us a few times and we've always been pleased with the service and his business ethics. We had a situation that we thought would require more work than it did. Marc assured us that the work he'd done would be more than adequate. We really appreciate this kind of honesty, especially when dealing with trades. I wouldn't hesitate to recommend Marc.