Horizon Plumbing and Piping Systems

Plumbing
Ottawa ON K0A 2Z0
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98%

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Reviews by rating (past 12 months)

Reviews for Horizon Plumbing and Piping Systems

Average customer rating:
10 10 (66 reviews)

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liquid.addiction.marine
liquid.addiction.marine
1 review Ottawa, ON
10/10

Full house plumv

Let me start off by saying I don't impress easily. I have built/renovated over 12 homes in the last 15 years. I have hired a number of different plumbers, and my only regret is that I hadn't found horizon years ago.
Professional, punctual, courteous, meticulous. I shopped around price wise and horizon was very competitive price wise. That, coupled with their high level of craftsmanship make it a no brainer. Horizon should be your first and last call for your plumbing needs.

Regards

Ross Galbraith

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Company Response

You have a beautiful house and we look forward to doing more with you. Thanks for the great review.

daralyn in Ottawa
daralyn in Ottawa
1 review Ottawa, ON
10/10

replaced pipe and drain in kitchen sink

Horizon provided excellent service. Old (60 years!) copper pipe and drain replaced in my kitchen sink. Beautifully cleaned up and the charge was extremely reasonable. I would highly recommend this company.

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Company Response

Thanks Darayln for the great review.
And for the coffee :)

sbwarren.ottawa
sbwarren.ottawa
1 review Ottawa, ON
10/10

clearing a blocked drain pipe in an old home.

Quick service, very professional, and not an over-sell on anything. They explained everything they did and told me what would be recommended in the future. Very reasonable price too.

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Company Response

Those drains never worked better. Thanks for the wonderful review.

jean in Ottawa
jean in Ottawa
3 reviews Ottawa, ON
10/10

hot water mixing valve and flow issues to shower

Was one of four plumbers I called lamenting frequent mixing valve replacements (4-5 in ~7 years) and hot water flow issue to one shower when another was running despite pressure balancing valves at the shower. Marc at Horizon Plumbing was only one to point out that the mixing valve had not been installed properly and as a result was always warm from hot water convection effect (plus I keep the tank at max for dishwasher line before mixing valve), likely wearing it out faster. He also recommended going to larger 3/4" mixing valve with hot water pulled from 3/4" feed using 3/4 pipe (instead of the 1/2" pipe the builder put in). Worked beautifully. Also had him add shutoffs to make replacing mixing valve in future easier (i.e. no need to drain the lines), though hopefully it won't be as often. Price was very competitive and job done very professionally.

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Company Response

You are an educated customer that knew exactly what he wanted. Thanks for the great review Jean. It's much appreciated.

maryleawhiting
maryleawhiting
1 review Ottawa, ON
10/10

Outdoor plumbing repair

Steve and Paul were the gentlemen who completed the work. They were extremely professional, very quick but also very thorough. They left the house spotless and followed through on what was required. I would highly recommend their services to anyone!

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Company Response

It took us an extra try But we got it done :)
Thanks for the great review.

dw in
dw in
2 reviews Ottawa, ON
10/10

Mixing valve for hot water tank

Thanks much to Horizon Plumbing and Cedric for the prompt & professional service in changing the mixing valve on my hot water tank.....same-day service and I now have hot water again!

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Company Response

We are always glad to help. Thank you for the review.

Chrissy L.
Chrissy L.
1 review Ottawa, ON
10/10

Bathroom faucet repair

We had previously used Marc from Horizon Plumbing and Piping System to have an exterior hot and cold tap installed in our backyard to get ready for a backyard rink. The job was prefect and the location after the installation was left spotless. Marc did an awesome job, he arrive on time he was professional yet down to earth, honest with us about the costs involved there was no "surprise" add ons. So when our faucet for our jacuzzi tub broke, it was no question whom we would be calling. Again Marc left us 100% satisfied. He was friendly and personable and we were left feeling that he sincerely wishes to help his customers and that we were not just another job.
We would highly recommend Marc!

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Company Response

Glad to hear the rink was well used.
Thanks for the great review Chrissy.

Matt
Matt
1 review Ottawa, ON
10/10

Replace laundry faucet

Horizon came to replace an old leaky laundry sink faucet today. The work was professional, well don, quick and at a very fair price. I would highly recommend Horizon to anyone.

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Company Response

Thanks for the great review Matt. Safe trip back to Toronto.

alanrhoades
alanrhoades
1 review Ottawa, ON
10/10

Camera inspection

My toilet on the main floor it was bubbling. I called Horizon and they responded quickly and did a full Video inspection. We are now aware of the problems and will definitely use Horizon again in the future.

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Company Response

Good luck with the digging Allen. And thanks for the review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Horizon Plumbing and Piping Systems

Mission Statement:
At Horizon Plumbing and Piping Systems our professionals aim to out perfrom the competition. If you are looking to get it done once and get it done right, we are your choice. With multiple generations of knowledge, we offer you the value of experience while embracing the most modern progressive techniques to guarantee a worry free outcome. We back this with a Lifetime underground warranty and a 1 year above ground warranty.

Horizon Plumbing and Piping Systems owner and founder Marc Rainville Is a licensed plumber with more then 20 years experience in the field of plumbing. Also a certified Electronic Engineer, Marc specializes in solving problems and troubleshooting issues in a smarter and more efficient manner, saving you time and putting some of your hard earned money back in your pocket. We are a fully equipped company and can handle anything from the smallest household leaks to large building maintenance. Feel free to give us a call to see if we are the right plumbing company for your project.

CATEGORIES
Plumbing
PRODUCTS
Water Piping of Choice We carry and install all types of water piping. Our preferred piping choice is Wersbo Aquapex. This material carries a 25 Year manufacturers warranty. Guaranteeing that your investment into your plumbing system is long term.
SERVICES
Small household repairs Drain Cleaning of all Sizes Drain Flushing Camera Inspection and Locations Small and Large renovations Commercial maintenance Commercial installations and projects Well Licensed and certified
BRANDS
There are many great Bands and styles to choose in the industry. However some can be very difficult to service. We always recommend three in particular. American Standard, Delta and Moen. The ability to easily service these products along with readily available parts are saving you time and money.
STYLES
Keep it simple. Todays cars are so advanced that when they break down or need replacement parts they cost a small fortune. The same can be said for plumbing fixtures. Over complicated fixtures can often lead to complicated repair solutions down the road.
SPECIALITIES
An Industry first. Have you ever wanted peace of mind that the job was done right. Call us for a blocked main drain and the camera inspection is always free. We aim to do the job right the first time and the camera will prove it. This is roughly a $300 service city wide. We believe the Camera is a tool not a cash grab.
WEBSITE
http://horizonplumbing.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
5
RETURN POLICY
100%
PAYMENT METHOD
Visa MC AMEX Cheque
LICENSES
Collage of Trades Fully Licensed
LIABILITY INSURANCE
Yes
DIPLOMAS
2 million Diploma Upon request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Fully Covered No minimum
WRITTEN CONTRACT
Yes
WARRANTY TERMS
lifetime underground 1 year above ground
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.