HomeStars  >  Plumbing in Ottawa  >  Horizon Plumbing and Piping Systems
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Reviews for Horizon Plumbing and Piping Systems

Average customer rating:
10 10 (61 reviews)

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S.M
1 review Ottawa, ON
10/10

Horizon came and efficiently diagnosed the location of our leaking pipe and repaired it quickly. As well, they were able to find the cause of the clogged pipe. Thanks to their work and advice, we now have a functioning bathroom and know what to look out for in the future. I will definitely recommend them to friends and family.

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Company Response

Good old city tree strikes again. Happy to see it resolved. Thanks for the great review.

LOAM Clay Studio in Ottawa
1 review Ottawa, ON
10/10

Full refit of a large space for public pottery. New hot water heater, four sinks, clay traps. Finished job within quoted budget and on time. Came back quickly for minor adjustments. Excellent work and friendly workers.

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Company Response

Thanks for the great review. It was a fun job. Great space too!

p.Karerangabo
1 review Ottawa, ON
10/10

Stephen was great, polite and professional! Good communication, quickly fixed the problem, and made reasonable recommendations for future services. Thank you!

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Company Response

Thank you for the kind words pascal. Don't hesitate if you need anything else.

HomeStars in Ottawa
1 review Ottawa, ON
10/10

It was a relief to work with a competent team of professional plumbers. After getting bad advice from 2 so called master plumbers in Ottawa (and which cost us several thousand dollars on wasted work) we received a strong recommendation for Horizon Plumbing as guys who can take on a big project at reasonable rates.

This was a very complex project involving 5 townhouses. The job included excavating the entire front yard to install new individual and shared sanitary lateral pipes, installing a new shared main water pipe, as well as significant interior work. The interior plumbing work for all units, connecting the new interior sewer pipes to the new exterior sewer pipes, and overall quality control of the entire project was led by Horizon Plumbing. The interior plumbing work involved excavating the basement concrete floors, replacing the old cast iron sewer pipes, installing back water valves to prevent future sewer back-ups and a number of plumbing improvements to each townhouse unit. Throughout the project Marc and the rest of the Horizon team were always on time, explained the work in terms that a regular person could understand, and worked hard to keep costs under control. Horizon Plumbing has also done plumbing work for our personal home and we were also very pleased with their first-rate level of service and quality. We have no hesitation in highly recommending Horizon Plumbing for your plumbing needs whether big or small.

Vishva Ramlall & Stephanie Linton
Property Owners

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Company Response

It was a pleasure working with both of you. SUNSHINE thanks you for the great review.

Josh M.
1 review Ottawa, ON
10/10

I recently purchased an older house that had both copper drain pipes as well as tree roots in the sewer line. Unfortunately for me, this required replacing the whole plumbing system both inside and outside the house.

Marc and the team at Horizon did a great job fixing it all up that came in on-time and under budget. Getting it all replaced is a big, ugly job, but if you have to do it, I highly recommend going with Horizon. I won't hesitate to call them for any future plumbing needs.

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Company Response

Thanks josh for the great review. Great house. Great location. Hope you're all settled in.

liquid.addiction.marine
1 review Ottawa, ON
10/10

Let me start off by saying I don't impress easily. I have built/renovated over 12 homes in the last 15 years. I have hired a number of different plumbers, and my only regret is that I hadn't found horizon years ago.
Professional, punctual, courteous, meticulous. I shopped around price wise and horizon was very competitive price wise. That, coupled with their high level of craftsmanship make it a no brainer. Horizon should be your first and last call for your plumbing needs.

Regards

Ross Galbraith

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Company Response

You have a beautiful house and we look forward to doing more with you. Thanks for the great review.

daralyn in Ottawa
1 review Ottawa, ON
10/10

Horizon provided excellent service. Old (60 years!) copper pipe and drain replaced in my kitchen sink. Beautifully cleaned up and the charge was extremely reasonable. I would highly recommend this company.

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Company Response

Thanks Darayln for the great review.
And for the coffee :)

sbwarren.ottawa
1 review Ottawa, ON
10/10

Quick service, very professional, and not an over-sell on anything. They explained everything they did and told me what would be recommended in the future. Very reasonable price too.

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Company Response

Those drains never worked better. Thanks for the wonderful review.

jean in Ottawa
2 reviews Ottawa, ON
10/10

Was one of four plumbers I called lamenting frequent mixing valve replacements (4-5 in ~7 years) and hot water flow issue to one shower when another was running despite pressure balancing valves at the shower. Marc at Horizon Plumbing was only one to point out that the mixing valve had not been installed properly and as a result was always warm from hot water convection effect (plus I keep the tank at max for dishwasher line before mixing valve), likely wearing it out faster. He also recommended going to larger 3/4" mixing valve with hot water pulled from 3/4" feed using 3/4 pipe (instead of the 1/2" pipe the builder put in). Worked beautifully. Also had him add shutoffs to make replacing mixing valve in future easier (i.e. no need to drain the lines), though hopefully it won't be as often. Price was very competitive and job done very professionally.

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Company Response

You are an educated customer that knew exactly what he wanted. Thanks for the great review Jean. It's much appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Horizon Plumbing and Piping Systems

Mission Statement:
At Horizon Plumbing and Piping Systems our professionals aim to out perfrom the competition. If you are looking to get it done once and get it done right, we are your choice. With multiple generations of knowledge, we offer you the value of experience while embracing the most modern progressive techniques to guarantee a worry free outcome. We back this with a Lifetime underground warranty and a 1 year above ground warranty.

Horizon Plumbing and Piping Systems owner and founder Marc Rainville Is a licensed plumber with more then 20 years experience in the field of plumbing. Also a certified Electronic Engineer, Marc specializes in solving problems and troubleshooting issues in a smarter and more efficient manner, saving you time and putting some of your hard earned money back in your pocket. We are a fully equipped company and can handle anything from the smallest household leaks to large building maintenance. Feel free to give us a call to see if we are the right plumbing company for your project.

CATEGORIES
Plumbing
PRODUCTS
Water Piping of Choice We carry and install all types of water piping. Our preferred piping choice is Wersbo Aquapex. This material carries a 25 Year manufacturers warranty. Guaranteeing that your investment into your plumbing system is long term.
SERVICES
Small household repairs Drain Cleaning of all Sizes Drain Flushing Camera Inspection and Locations Small and Large renovations Commercial maintenance Commercial installations and projects Well Licensed and certified
BRANDS
There are many great Bands and styles to choose in the industry. However some can be very difficult to service. We always recommend three in particular. American Standard, Delta and Moen. The ability to easily service these products along with readily available parts are saving you time and money.
STYLES
Keep it simple. Todays cars are so advanced that when they break down or need replacement parts they cost a small fortune. The same can be said for plumbing fixtures. Over complicated fixtures can often lead to complicated repair solutions down the road.
SPECIALITIES
An Industry first. Have you ever wanted peace of mind that the job was done right. Call us for a blocked main drain and the camera inspection is always free. We aim to do the job right the first time and the camera will prove it. This is roughly a $300 service city wide. We believe the Camera is a tool not a cash grab.
WEBSITE
http://horizonplumbing.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
5
RETURN POLICY
100%
PAYMENT METHOD
Visa MC AMEX Cheque
LICENSES
Collage of Trades Fully Licensed
LIABILITY INSURANCE
Yes
DIPLOMAS
2 million Diploma Upon request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Fully Covered No minimum
WRITTEN CONTRACT
Yes
WARRANTY TERMS
lifetime underground 1 year above ground
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