Horizon Plumbing And Piping Systems

Plumbing
Ottawa ON K2H 6M9
Write a Review
Write a Review


HomeStars
Plumbing
Horizon Plumbing And Piping Systems
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Horizon Plumbing And Piping Systems

Average customer rating:
10 10 (123 reviews)

Sort by

GP
GP
0 reviews Ottawa, ON
10/10

Replacement of Main Water Valve

Horizon made all the arrangements with the city to shut off the water outside the house, did the job and called the city to come back and turn the water on. They made sure everything was good, i.e. no leaks with the new valve, and that all faucets were functioning properly after the water came back in the house. Great workmanship, I will not hesitate to call them for any future job.

Approximate cost of services:
$365.00
Was this review helpful?
Company Response

Thank you for sharing your experience G! It was a pleasure to assist you with your plumbing needs.

jeff.spartalis
jeff.spartalis
1 review Ottawa, ON
10/10

Cafe plumbing

Great team to work with, very knowledgeable and efficient. Great communication and workmanship, will definitely use them again and recommend them to family, friends and fellow business owners!

Approximate cost of services:
$25,000.00
Was this review helpful?
Steve Wicary in Ottawa
Steve Wicary in Ottawa
2 reviews Ottawa, ON
10/10

Shower and tub faucet fix

We called Horizon on the recommendation of the contractor who did our reno a few years back, after another plumber abandoned what should have been a simple job -- replacing a leaky diverter in our tub and shower faucet assembly -- after it became slightly more complicated.

Billie was super helpful in coordinating an initial visit by Peter, who was able to properly diagnose the problem and prescribe a fix. Once the parts came in, Steve adeptly resolved our issue in no time. We'll definitely be going to them first next time around.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thanks for the kind review Stephen, we look forward to working with you again in the future. :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Full home renovation

Professional and knowledgeable. Really enjoy working with the Horizon team and always get quality service and install. They are flexible and communicate well with other trades to work together towards the end goal. Worth every penny.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you! We appreciate the kind words and are always happy to work with you. :)

larry in Ottawa
larry in Ottawa
2 reviews Gloucester, ON
10/10

Plumbing: replace 42 year old shower faucet cartridge

42 year old shower faucet got so stiff it would barely move. Sent Horizon photos by email, they identified the assembly, found that they could get the Moen cartridge at no cost. Jean Jr. came out and replaced it and all is well. Very pleased with the entire experience. I will use Horizon from now on when I need plumbing work.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thanks Larry, your kind words are much appreciated and we look forward to working with you again in the future. :)

Daniel
Daniel
2 reviews Ottawa, ON
10/10

Full House Plumbing Retrofit

I have been working with Marc and the Horizon crew for all my plumbing needs for over 5 years. Work including small jobs from sink installations, all the way to complete housing plumbing retrofits. They are always responsive, on time, and pricing is fair and reasonable. I have never had ANY issues with my plumbing after jobs are completed. I would (and have) gladly recommend them to friends, family and anyone who inquires.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thanks Daniel, it has been a pleasure working with you! :)

brendan
brendan
3 reviews Ottawa, ON
10/10

Thorough Assessment

Quick response time and thorough assessment by Nick who cleared a backed up toilet and then also camera checked the sewer pipe exiting our home and recommended the grinding and power washing of tree roots that are starting to infiltrate the pipe.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thanks Brendan! :)

Jack from Ottawa
Jack from Ottawa
19 reviews Ottawa, ON
10/10

Kitchen Faucet

I had never used Horizon Plumbing before. I contacted them based on their positive Homestar reviews. My need was a small one, i.e. a repair to my kitchen faucet. Peter arrived on time the very next day, and completed the job without delay. I appreciated that he was courteous and professional. Should I have additional plumbing needs, I will not hesitate to contact Horizon Plumbing again. I have confidence in them.
Thanks Peter. Well done!

Approximate cost of services:
$155.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the kind review Jack, it was a pleasure to assist you with your plumbing needs. :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Whole Home Reno

The team at Horizon worked with us to reimagine our home!… added an ensuite upstairs, totally renovated the main bathroom and kitchen…and a brand-new laundry room. In summary: perfection! From start to finish they were a dream team to work with!!!

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you so much for the kind review! :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Multiple kitchen and Bathroom renovations

They are an amazing trade partner and have helped with Multiple kitchen and Bathroom renovations!

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you for this kind review. :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Horizon Plumbing And Piping Systems

At Horizon Plumbing & Piping Systems, the health, safety and well being of our customers, employees and partners is our priority. We are implementing measures to help keep everyone safe. As the Covid-19 pandemic evolves

Our professionals aim to out perform the competition. If you are looking to get it done once and get it done right, we are your choice. With multiple generations of knowledge, we offer you the value of experience while embracing the most modern progressive techniques to guarantee a worry free outcome. We back this with a lifetime underground warranty and a 2 year above ground warranty.

Horizon Plumbing and Piping Systems owner and founder Marc Rainville is a licensed plumber with more then 20 years experience in the field of plumbing. Also a certified Electronic Engineer, Marc specializes in solving problems and troubleshooting issues in a smarter and more efficient manner, saving you time and putting some of your hard earned money back in your pocket. We are a fully equipped company and can handle anything from the smallest household leaks to large building maintenance. Feel free to give us a call to see if we are the right plumbing company for your project.

CATEGORIES
Plumbing
PRODUCTS
Water Piping of choice We carry and install all types of water piping. Our preferred piping choice is Wersbo Aquapex. This material carries a 25 Year manufacturers warranty. Guaranteeing that your investment into your plumbing system is long term.
SERVICES
- Residential repairs and installations - Drain cleaning of all sizes - Drain flushing - Camera inspection - Small and l​arge renovations - Commercial maintenance - Commercial installations and projects
BRANDS
There are many great brands and styles to choose from in the industry. However, some can be very difficult to service. We always recommend three in particular. American Standard, Delta and Moen. The ability to easily service these products along with readily available parts are saving you time and money.
STYLES
Keep it simple. Today's cars are so advanced that when they break down or need replacement parts they cost a small fortune. The same can be said for plumbing fixtures. Over complicated fixtures can often lead to complicated repair solutions down the road.
SPECIALITIES
An Industry first. Have you ever wanted peace of mind that the job was done right? Call us for a blocked main drain and the camera inspection is always free. We aim to do the job right the first time and the camera will prove it. This is roughly a $300 service city wide. We believe the camera is a tool not a cash grab.
WEBSITE
https://horizonplumbing.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa MC AMEX Cheque Cash
LICENSES
College of Trades, fully licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime underground, 2 years above ground, 1 year service
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.