The first cleaner they sent us only managed to clean about 50% of our house in the 4.5 hours allotted. The second cleaner did a very good job. The third cleaner was absolutely phenomenal, so we requested she be our regular cleaner. We were notified that she would have to cancel one week and on that week, they did not find a replacement. She now no longer works in the area and the company has yet to find us a replacement. We cannot continue with such an unreliable company.