They are very good at returning calls when the process is initiated. But once you hand your deposit, they are almost difficult to get a hold of or they don't return calls. 9 months after job was completed I placed several calls and emailed about some deficiencies as it is still under warranty. There were big cracks in the concrete, the grout between flagstones were cracking and turning into powder. They did not return any calls or message. 2 months later I'm still waiting.

Concrete One replaced our sunken garage floor, and then our driveway with exposed aggregate, which looks great! A walkway along the side of the garage was completed in exposed aggregate. Our flagstone porch was redone with an Indiana Stone concrete finish along with two low retaining walls and two planter boxes. John was very attentive and patient as we slowly decided on the final design at the last minute. He provided alternative suggestions throughout and answered all questions.

Concrete One performed their work of stamp concrete on our backyard and walkway not only in adherence to but more than the technical specs we agreed upon. They did such work so as to suit the contour line of the ground.

It gives me great pleasure to write this recommendation for Concrete One Ltd.
Any time you consider tackling a home improvement project, it requires serious thought. You must make sure your money is well spent.
My wife and I were looking to improve the curbside appeal of our home with something unique. We had a budget. We did our research and there were a lot of opinions available including interlock, asphalt or stamped concrete. We spoke with and consulted several contractors.
We decided on Concrete One Ltd.

UPDATE>>>> AUGUST 10, 2018

I cannot state how disappointed I am with this contractor. Back in early Spring I contacted him with much need concrete repair to the original job, and a reseal. He came and made a commitment to make it right. Throughout the months of June and July I contacted him several times and once again, he committed to make it right.

Today (August 10, 2018) I telephoned the owner, Frank, and he apologized for not following-up, citing personal issues. Well, we all have personal issues however, we live in an age of technology where communication is made simple- if you use it.

To Frank I say this . Most general and private contractors receive a lot of their work from referrals. If you are pleased with the work and pricing, you tell your friends, who tell their friends, and so on. I have heard that a satisfied client will tell 10 friends about a good job but a dissatisfied client will tell 100 people about a bad job.

Be aware and Beware before hiring this contractor.

UPDATE>>>>> AUGUST 10,2018

I cannot state how disappointed I am with this contractor. Back in early Spring I contacted him with much need concrete repair to the original job, and a reseal. He came and made a commitment “to make it right.” Throughout the months of June and July I contacted him several times and once again, he committed “to make it right.”
Today (August 10, 2018) I telephoned the owner, Frank, and he apologized for not following-up, citing personal issues. Well, we all have personal issues however, we live in an age of technology where communication is made simple- if you use it.
To Frank I say this…. Most general and private contractors receive a lot of their work from referrals. If you are pleased with the work and pricing, you tell your friends, who tell their friends, and so on. I have heard that a satisfied client will tell 10 friends about a good job but a dissatisfied client will tell 100 people about a bad job.
Be aware and Beware before hiring this contractor.

Why? Frank, the owner of Concrete One Ltd, with over 30 years of experience, took the time and effort to understand our needs and expectations. His cost was fair and he laid out a reliable schedule and time table for the project. His team, led by John were polite, friendly and on time. They all took their work seriously and it showed. The cleanup when the project ended was excellent. They did a fabulous job and there’s no denying the improvement it has made to the curbside appeal our home. The compliments we continually receive assure us we did the right thing. And that’s all thanks to Concrete One Ltd.
After I removed my backyard deck I had Concrete One lay a cement patio that looks like wood planks. Reasonably priced, and simply stunning!
Should any maintenance issues arise, Frank will not hesitate, as he says “to make it right.”
Thanks again for everything, it was a great experience!

Exceptional service, the workers were efficient and quite friendly. The job was completed in August of 2017 and has managed to look the same since. If you want good service with competitive pricing I would highly recommend them.

Efficient, clean and fully equipped to do the work. Deal directly with Frank the owner.
These are the guys to get the work done. Trustworthy and best quality.

Excellent job, neatly done and job is done by the very experienced workers. Pretty decent pricing. Thank u John for your good job.

Hired company to pour a textured concrete from steps to path. Attractive finish but not perfect. Contacted the “owner” to ask for touch-ups and he was terrible to deal with. Turns out the owner was a salesman misreprenting the real owner. Fortunately, the salesman is gone and the company has completely stepped up to ensure my satisfaction. This is a family business and they take their reputations seriously. They will be sure to make the job you hire them for reflects that.

Expect them back in the spring to address my issues