I hired F.T.M. Roofing to fix a botched roofing job from a previous contractor, essentially the whole roof had to be redone. From the very beginning of the process to the completion of the job I found this company to be reputable, professional, proactive and above all else I sincerely felt I could trust them and that they had no other motivation but to provide me the best possible product and service they could.
Terry Cox, the owner, provided a clear contract and scope of work, confirmation of WCB coverage, confirmation of no sub-contracting, confirmation of insurance coverage and clear timelines; every statement or promise he made he kept. Most of the aforementioned items he provided without me asking...because it is important !! I knew to ask but the point being is that if I didnt, he provides this crucial information as a matter of good business.
He even fixed, at no extra charge, additional deficiencies that were not in the contract. He didnt worry about the extra time or cost, he did it because it needed to be done.
Another thing I love about this company is that the owner, the one you have been dealing with the whole time....is also on site doing the work and inspecting it once it is done. How difficult is it to talk to one person for a month and then never see that person when the work starts?! Not with this company, the owner is on site swinging a hammer with his employees; this really put my mind at ease.
I dont expect I will need a new roof any time soon but if I did F.T.M. Roofing have earned my business and I would recommend them whole-heartedly.