JWD Interiors

Kitchen & Bathroom - Cabinets & Design
2686 Greenfield Road Ayr ON N0B 1E0
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Review for JWD Interiors

Average customer rating:
0 10 (1 reviews)

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Zvjezdana from Gloucester
Zvjezdana from Gloucester
1 review Mississauga, ON

First Review

0/10

new custom kitchen built and installed

JWD Interiors
519-624-1380
2686 Greenfield Road
Ayr
ON
N0B 1E0
CANADA

DO NOT EVER use JWD Interiors!!!!!! This has been the worst experience we have ever had. This man misrepresented himself and did not tell the truth from the start. He advertises himself as "custom" which he definitely not, this is not true.
We ordered a solid maple kitchen stained in a charcoal grey and paid extra for select maple, which he said he handpicked himself to ensure the best pieces of wood. At the end, He tells us that he is just the CEO and that he has nothing to do with the kitchens and that he had no idea what the guys made.
Everything we ordered was wrong!! He told us from the beginning that he did not like our choices in the wood and colour. It was a fight from beginning to the end. He probably had no idea how to make this kitchen and did this on purpose.
First and most important he installed plywood that has huge long cracks and chunks of the veneer top layer of the plywood missing. There are holes on the front from his son drilling for the handles in the wrong places. The paint was peeled and is continuing to peel, as he did not apply a sealer. The size of the cabinets is wrong. He did not get the colour right. We are still have one cabinet door missing. He installed the wrong granite top. There are many more problems to long to list. We asked for a receipt, he refused to give us one, because then he has to pay taxes.
We have been calling him for over a year. Sometimes it took a few weeks or months for him to answer the call. He would give us stupid excuses as why he could not answer the phone then next time he would contradict himself. Sometimes he gave us a day and time he would come and just would not show up. We lost time off work coming home early hoping he would show up. During the last visit he said that he would come this past October and replace with Solid maple and that is the last we heard. He doesn’t answer. We are now in the process of taking legal action. This has been an extremely stressful emotional and expensive experience we don’t want anyone else to go through.

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