Mac & Sons Plumbing & Heating

Plumbing
454 Langevin Cres. Saskatoon SK S7L 5R6
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82%

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Reviews by rating (past 12 months)

Reviews for Mac & Sons Plumbing & Heating

Average customer rating:
9.2 10 (11 reviews)

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Private User
Private User
1 review Saskatoon, SK
1/10

Friendly, knowledgable but very unreliable

I hired Mac and Sons based on the ratings and reviews on this site. While Matt is a nice guy and seems to do good work he failed miserably when it came to showing up on time and letting me know when he was going to be late. The first day he told me he would be at my house first thing Friday morning - at 10:30 when he hadn't arrived and I hadn't heard from him I called. He said he was on the way but had a quick stop to make. He didn't arrive until 11:55. The second day he said he's come by in the morning and he showed up about mid-morning. Since he never gave me a specific time I was okay with this. When he left that day he said he would come by the next day after the electrician finished was finished. The electrician arrived on time and completed his work at 9:30 a.m. - Matt never showed and never called. The final straw was his next visit. He told me he would be at my house on Tuesday morning. I texted him at 9:40 a.m. Tuesday morning asking for his estimated time of arrival. At 3:00 p.m. when I still hadn't heard from him I sent an email telling him his services were no longer required. I had to take time off work to be home to home to let him in. I lost 2.5 days of work waiting for him to show up. To add insult to injury - he billed me for 13 hours of labour at $150.00/hr for a simple job the Plumber I hired to replace him said shouldn't have taken more than a day to complete. I paid his bill (because I honour my commitments) but won't be using or recommending him anytime soon.

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Jane in Saskatoon
Jane in Saskatoon
1 review Saskatoon, SK
10/10

Reno and warranty work

Mac was very good to work with. He did the plumbing for our reno and had no problem doing the "extras" I requested. When we had an issue with our plumbing about a month later he came and fixed the issue on warranty with no cost.
Mac has a nice personality and is quite timely as well.
We were very happy with the service provided as well as the prices he charged us.
We would recommend Mac to anyone.

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Private User
Private User
1 review Saskatoon, SK
10/10

-bathroom reno and replacement of pipe leading from tub to main stack.

It's hard to find someone to do a small bathroom reno for an older home--but Mac and Sons will .

His work was very professional, his expert advice is based on long experience and his patience in explaining why something should be done is amazing especially since I changed my mind several times: he would just smile and say ok, lets see if this will work or come up with a much better solution.

He's such a neat freak, cleans up after himself and even carries little booties to wear inside your house so he won't track your floors up.

Yes, I can recommend Mac and Sons to do a good job at a reasonable price.

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Jeff from Saskatoon
Jeff from Saskatoon
1 review Saskatoon, SK
10/10

Water heater, shut-off valves, sink drains

Have had several visits from Mac & Sons. He arrived on time (on short notice), did quality work, checked every fitting for leaks (there were none), provided good advice on dealing with the city when the main shut-off needed replacing and was reasonably priced. I hope it's not soon, but when I need plumbing work done I'll be calling him again.

1 of 1 people found this review helpful.
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Dianne Andres from Saskatoon
Dianne Andres from Saskatoon
1 review Saskatoon, SK
10/10

- replaced hot water heater

- on time for appointment- very reasonable rate--cleaned up the work site-very courteous; was very patient with explaining how a hot water heater works. I will definitely use him again and recommend him to my friends.
Thank You Matt

1 of 1 people found this review helpful.
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Breanne from Prince Albert
Breanne from Prince Albert
1 review Prince Albert, SK
10/10

Emergency Furnace Repair

Matt from Mac & Sons provided very quick and efficient service when our furnace died last weekend. He arrived within a couple hours of our call, identified the problem, and had us back up and running an hour later. He was very professional, kept a clean workspace, and was very courteous.

We will definitely be using Mac & Sons in the future!

1 of 1 people found this review helpful.
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Nathan murphy from Saskatoon
Nathan murphy from Saskatoon
1 review Saskatoon, SK
10/10

Heater repair, gas fitting

Our heater quit working late one night and Matt from Mac and Son's came over and got it working quickly as it was a fairly cold winter night. Also fixed my old heater in the garage even though it's out dated and hard to find parts. Cost was more than reasonable. Gave me lots of great ideas for redoing the bathrooms and our kitchen for future projects. Will only deal with Mac and Son's from now on.

3 of 3 people found this review helpful.
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Desmond from Saskatoon
Desmond from Saskatoon
1 review Saskatoon, SK
10/10

Kitchen Renovation

Matt had my kitchen sink, faucet and dishwasher installed in no time. He cleaned up after himself and stayed to make sure nothing leaked and that everything was working properly before he left. I would recommend Mac and Sons to anyone looking for a plumber in the Saskatoon area.

4 of 4 people found this review helpful.
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Erin from Saskatoon
Erin from Saskatoon
1 review Saskatoon, SK
10/10

Bathroom Reno/Waterline move

Mac and Sons did a big waterline move and bathroom reno for us. Not only was he very patient with all our questions he was also extremely efficient! He also left the areas spotless every time. Will always use this company for all our plumbing needs as they provide Superior Service with fantastic prices!

5 of 5 people found this review helpful.
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More about Mac & Sons Plumbing & Heating

A Locally Owned And Operated Service Plumbing, Heating, & Drain Cleaning Company. We Serve The Residential And Light Commercial Needs Of Saskatoon And Area! The Company Where The Service Is Always Performed By A Journeyperson Plumber And A Licensed Gas Fitter! Mac & Sons Plumbing & Heating is a company ...
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