Crossline Developments

Basement Renovation
Airdrie AB T4A 0K4
Write a Review
Write a Review
Basement Renovation
Crossline Developments
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Crossline Developments

Average customer rating:
0 10 (3 reviews)

Sort by

Ryan in Calgary
Ryan in Calgary
2 reviews Calgary, AB


Crossline Developments
T4A 0K4

Absolute disgust with Russel's work ethic. We hired him to complete a fence, deck, sod, hot tub pad and a dog run. Countless times we were advised that it would be complete before we moved into our new home.
Every day was another excuse as to why he could not show up. Non-stop personal issues and excuses. When move in day finally came we had a very poorly constructed fence up. We fired Russel who then changed his tune and began calling us names and demanding that he be paid more money. DO NOT HIRE THIS GUY. the new landscaper we hired looked at Russel's fence and said it was an embarrassment to the trade.

Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB

A Con Man who calls himself a Contractor

We found Russel the owner of Crossline Developments on Kijiji. After contacting, he came to the site and we spoke about the quote. Russel agreed to match a quote we received and begged for the contract due to several of personal issues.

At the start of the project Russel abandoned the given plan and went in a direction of his own for the initial framing. In addition he made errors in the framing of the doors. From there he went on to make countless errors in plumping and tiling. Electrical was incomplete and the finishings were not done. Jobsite garbage was abandoned in my backyard, along with the job.

The contract for the job started in June, and was scheduled to be completed by 30 August 2016. By October, the development had still not been completed. There were countless times when he went AWOL and disappeared for days to weeks; not getting any work done.

He claimed to have extreme health issues (a heart attack). But then 2 days after he came back to work? That doesnt sound right. These are just examples of Russel's excuses that he uses when needed.

Additionally, Russel became very rude when it came to demanding payment before work is even complete. He did not go on to finish the project. He refused to pay workers who he himself hired leaving me to have to pay twice. He is extremely dishonest and he treats clients with such a lack of respect. This is a long account but just the latest in Crossline Development's track record of low quality business. If you chose to hire Russel be prepared for disappointment and stress.

Was this review helpful? Yes No
Customer from Calgary
Customer from Calgary
1 review Airdrie, AB

First Review


Basement renovation

We hired Russel, owner of Crossline Developments, on the recommendation of a mutual acquaintance. Russel is a real charmer and a great salesman, and he sold me on hiring him to renovate my basement. He requested a very large deposit, and despite my misgivings, I gave him approximately $8000. Huge mistake! I found out after the fact that he does not have a pre-paid contractor lisence, even though he assured me that he would have it all in place before the work started. I trusted a con-artist! Do not hire this man or his company. Once he has the money, he shows up very sporadically to work, does a very sub-standard workmanship, and claims he has a plumbers lisence and a carpenter's lisence when he does not. Do not beleive anything he tells you, he doesn't know what he is doing. The bathtub was all roughed in incorrectly, and the faucet and walls had to be removed and done correctly, the electricain that he hired to rough in the wiring did a very poor job and the wiring had to be completely redone, just to give a small example of the very bad workmanship. The drywall was hung incorrectly, and the mud/tape job looked like it was done by a child. There was so mud on the joints that it cost twice as much to fix it, as what i paid Russel to do the work in the firat place. The plumbing that he did had to be all torn out and redone properly, and the toilet that he removed by smashing it with a hammer caused pieces of toilet porcelein to go into the drain and had to be removed with a scope. He patched holes in the drywall by putting a layer of tape over them, and then a layer of mud. It only took a finger to poke right through these patches in the walls. His crew left windows wide open in the winter, when they left, cigarette butts covered the driveway, and the basement was left in a dirty mess at the end of the workday- when they did actually show up. Russell also has a temper, and if you dare to ask him any questions about the renovation, or when he will next be showing up on the jobsite, be prepared for a meltdown of temper.
Stay away from this company is the advice that I give. Also, check out the reviews of his previous company, KJK Builders. There are many people that have been ripped off by Russel , as far as I have been told and have read. Do your research, and do not give a deposit for any reason!

1 of 1 people found this review helpful.
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Basement Renovation pros in Airdrie?