Alberta Vinyl Windows & Doors Ltd

Windows & Doors Installation & Service
Calgary AB T2C
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Windows & Doors Installation & Service
Alberta Vinyl Windows & Doors Ltd
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69%

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Reviews by rating (past 12 months)
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Reviews for Alberta Vinyl Windows & Doors Ltd

Average customer rating:
8.6 10 (8 reviews)

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Paul in Calgary
Paul in Calgary
1 review Calgary, AB
0/10

picture window and door

This company is completely disorganized from the manager down. They were unable to provide dates for installs until less than 3 days notice prior. They quoted me 8 weeks for the window and door but would not commit to a date until 3 days prior the end of 8 weeks. They missed several appointments and showed up with no notice for measurements. After I spoke with the manager on this and they issued a credit of $200, but the next 2 appointments were missed. When I sent an email about all this problems with this projects and the complete lack of ability to organize a simple time or date for install the response from the manager was Congrats the door is finally done.
The door was initially measured wrong and did not line up with the deadbolt and could not be properly locked which took them almost 3 weeks to fix after multiple calls from myself.

The door is ok now. The window is definitely lower quality than other companies I have used.
There is no advantage to using this company at all. Even if they quote cheaper it is not worth dealing with the problems that arise with their ineptitude.

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Roy in Calgary
Roy in Calgary
1 review Calgary, AB
10/10

Amazing customer service

After having some issues with the door trim at our lake house in Windermere we contacted our supplier Alberta Vinyl Windows and Doors. The service to repair the trim was beyound amazing. Just one call and the project was completed . It was done in a completely professional way and faster than I expected. This company fully understands what real customer service is about. Thank you to Ron and team for their amazing work.

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Company Response

Thank you for your review. I hope we can do more business in the future.
RS

Private User
Private User
Private User reviews Calgary, AB
10/10

A quality company that you can trust!

I have been using Alberta Vinyl Windows and Doors for all my window and door replacement needs for many years and I have always been very happy with a quality product, great service, and reasonable prices. Recently, I needed some adjustments done on windows that were installed 3 years ago. Alberta Vinyl Windows responded promptly and completed the repairs in a timely manner to my satisfaction. I would not hesitate to recommend this company as a company to trust, and one that stands behind their product. Thank you Alberta Vinyl Windows!

2 of 2 people found this review helpful.
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Company Response

Thanks for your trust and support !

allan ward in Calgary
allan ward in Calgary
5 reviews Calgary, AB
10/10

Great product and people

I use AVWD for all me window and door projects. Ron and Dianne are very helpful and accommodating always supplying a great product my customers love. Highly recommend them for all window and door requirements.

1 of 1 people found this review helpful.
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Company Response

Thank you

Private User
Private User
Private User reviews Simcoe County, ON
10/10

Window and door replacement

I needed new windows and doors for a renovation project. Owners were available to listen to my vision and were very helpful in making my vision come true. Their product was reasonably priced for the excellent quality provided. I am very happy with their service and would highly recommend them to everyone!

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words

fredwing
fredwing
1 review Okotoks, AB

First Review

9/10

Replacement of the windows

Installation of the replacement glass was excellent and final price was exactly what was quoted.

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Company Response

Thank you for the business. It is appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Vinyl Windows & Doors Ltd

Windows and Doors add to the curb appeal of your house and property. Whether you are selling your home, building or simply replacing your windows and doors for your personal comfort and energy savings, Alberta Vinyl Windows & Doors can show you the way. Alberta Vinyl Windows & Doors Ltd. ...
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