We met with Britt early on, knowing we wanted to update our back Patio Door and front Bay Window before winter, and before the end of the Green-On Program. Britt was extremely knowledgeable and did not try to up-sell us any unnecessary features/products. He was quick to update us on the status of our order, and was great to make changes when we needed them. He also proved to be most helpful the day of the install when we had questions on things.
There was a bit of confusion on the day of the install - the team was amazing but did show up about 1.5 hrs earlier than we had arranged, and so we were not prepared, but made it work. Bruno and his team did an especially amazing job on our front Bay Window, which was originally installed incorrectly over 20 yrs ago. There was no vapor barrier or proper install of the insulation, as well as no proper cuts to our original brick, so the Bruno had to think on his feet to make the new skirting and window work, which ultimately proved to be a bit more time consuming for them than any of us anticipated. They worked hard through the day and remained extremely professional, ensuring we knew what was going on at all times. Bruno was more than accommodating when we weren't so sure on what the final result would be for the look of the Bay Window, and stayed late to make sure it was all done the same day. They kept our home and exterior safe and clean through the entire process.
We would absolutely recommend Dalmen Pro to anyone looking to upgrade their windows and doors - and will definitely be having them back to replace our basement windows next year!
- Company Response
Thank you for the great review Angela! We are so happy you are pleased with the outcome of the bay window!
We look forward to working with you again next year :)