DALMEN PRO

Windows & Doors Installation & Service
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95%

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Reviews for DALMEN PRO

Average customer rating:
9.6 10 (42 reviews)

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Erica
Erica
1 review Ottawa, ON
10/10

Windows and doors

Had amazing service! Quality of work was phenomenal. Very happy with the outcome. Would definitely recommend to others because I know I will be using their services again.

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Company Response

It was a pleasure to work with you Erica! We are so pleased that you are happy!

MATT M.
MATT M.
1 review Ottawa, ON
10/10

Frontdoorinstallation

Contractor worked all by himself to fulfill our request to have this door installed on a time line.
Door was expertly installed and looks great.
Thanks for a job well done and that is the second new door we have had installed by Dalmen and the result is always the same.

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Company Response

Thanks for the great review! We look forward to working with you again in the future !

joe
joe
1 review Ottawa, ON
10/10

New windows

Dalmens Igor’s replaced the windows in my home without any hiccups. My salesman Britt was knowledgeable and quick to help when needed. His name should have been Brett

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Company Response

Thank you for your review.
Dalmen Pro

Private User
Private User
1 review Ottawa, ON
10/10

Window Installation

I recently had windows installed, and from the very beginning Dalmen Pro went above and beyond! Their customer service is excellent and and I would recommend their service to anyone looking for quality customer care, top notch products and professional workmanship!

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Company Response

Thank you so much for your kind review! We look forward to working with you again in the future :)

Private User
Private User
1 review Ottawa, ON
4/10

Poor communication and service

I got all my windows changed under Green On. Britt quoted us 6-8 weeks for windows to arrive, but they came 16 weeks later with zero communication about delay. We originally went with them because of timeframe. Installation was fine, they trampled on some stuff that broke (guess it's normal). No communication on how to pay, they sent no invoice, and left no paperwork/warranty. I had to request for everything. Also, 2 additional windows were supposed to be installed and no communication that it wasn't happening.

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Company Response

We are sorry to hear that you are not 100% satisfied. Britt has been trying to contact you, however he has not had any luck with a call back. It appears your windows took 10 weeks from time of order, not 16 weeks. We apologize for the 2 week delay, however with GreenON I am sure you can understand that we are working as fast as we can. The installers had your invoice which they normally give to you after the final walk through however no one was present when they finished the work. The office typically sends out all paperwork when that happens, however you had contacted them before they were able to do so. As for the 2 additional windows, they were ordered a couple weeks after the original order therefore a delay is to be expected.
Britt would really like to discuss this all with you, if you would like to return his call or send him an email.

Thanks,
Dalmen Pro

Rasna A.
Rasna A.
2 reviews Ottawa, ON
10/10

Windows, patio doors

I have now used services with Dalmen Pro thanks to Britt, for 7 homes so far and I am always very happy for the excellent service provided.
The product is high quality, price is fair and service is top notch! I wouldn't go anywhere else till Britt is with Dalmen Pro.

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Company Response

Thank you so much Rasna, we enjoy working with you as well.

Private User
Private User
1 review Ottawa, ON
10/10

Windows

We had 20 windows replaced in our home and are very satisfied . They suggested window configurations and installation styles to maximize the amount of glass in our windows. The cranks work easily and smoothly. We wanted wood sills rather than vinyl and they saw to it that the wood was knot free. The installation crew were amazing..worked hard, were respectful of our home, cleaned their mess and were done in three days.

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Company Response

Thank you so much for your great review! Please let us know if we can be of any assistance in the future :)

Hawkesbury
Hawkesbury
1 review Hawkesbury, ON
10/10

Windows replacement

They replaced 4 windows, one very large one in the living room, one in a bedroom and 2 basement ones. My old windows were drafty and noisy. They did an awesome job with the installation. Would recommend then to anyone.

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Company Response

Thank you for the kind words! Please let us know if we can help in the future.

julie..16
julie..16
1 review Ottawa, ON
10/10

Window replacement

We received really good customer service with Dalmen Pro. From our initial call, to quotes, to the actual installation process - everything was amazing. Products were really well installed and we have had no issues. We will definitely recommend Dalmen Pro to family and friends. We will for sure be going back in the future!

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Company Response

Thanks Julie!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about DALMEN PRO

DALMEN PRO IS YOUR OTTAWA WINDOWS & DOORS EXPERTS "BUILT FOR COMFORT, INSTALLED WITH CARE"

You can count on Dalmen Pro experts to securely install and seal your new windows. Not only are all our window products high-quality, but they are Energy Star rated.

With such a diverse variety of Door options for you to choose from, you’ll be sure to find one that suits your wants and needs. All our door products are energy efficient.

Because our installation experts are SAWDAC certified, you can be sure that every installation and service we provide adheres to SAWDAC’s strict guidelines and code of ethics.

Doors and windows aren’t products that you buy on a consistent basis. That’s why we want to make sure that our customers will get products and services that will last beyond the initial purchase.

We service, Aylmer, Brockville, Calabogie, Carleton Place, Cornwall, Hull, Kanata, Orleans, Ottawa, Perth, Renfrew, Smiths Falls and Stittsville.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
http://WWW.DALMENPRO.COM
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
40
RETURN POLICY
NONE
PAYMENT METHOD
CASH,VISA,MASTERCARD,FINANCING ON APPROVAL
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20/20 PRODUCT AND LABOUR
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.