We wanted a new deck and to add a new concrete pad where we had some weeds growing up between patio stones. Company was comparable to others in terms of price, but the deciding factor was that they could handle doing both the concrete and the deck without me having to coordinate the two groups. In the end this was a bad reason to choose the company. The deck portion would have been about $21000, concrete was $4000.
Work was delayed due to weather understandably, as we had rain for most of June and July. Finally the concrete got underway, and soon enough it became clear that the company would say something would happen on a specific day and then not show up for 1, 2, 3 days or more in some cases without explanation or a revised start time, unless you contacted them asking where people were.
Another delay was caused by the concrete not being ready to start the work on the planned day (which had been decided more than a week in advance), and having to wait another 2 weeks after demolishing the existing concrete before the new pad could be poured. No explanation or apology was given for this delay.
Honestly if they just would have been more proactive in telling me about delays, I would have had much less issues with the company, as I understand that delays happen in the construction industry. But to say you are going to show up on Monday, and then not show up until Wednesday or Thursday with no heads up, explanation, or apology was very frustrating. And it happened many times throughout the process.
Ultimately we had to fire Scott and the company when it became apparent the work would not be able to be done before mid September.
The concrete honestly turned out very well in the end, but I cannot make any comment on the quality of their deck construction as we never got to that point. Would not recommend this company to anyone based on poor communication.