Smith's Gardening Service Ltd

Landscape Contractors & Designers
Calgary AB T3M 0J1
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Smith's Gardening Service Ltd
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85%

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Reviews by rating (past 12 months)

Reviews for Smith's Gardening Service Ltd

Average customer rating:
9.3 10 (35 reviews)

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Private User
Private User
Private User reviews Calgary, AB
0/10

Little to no care in the work they provide

What can I say about Smiths Gardening Service? Not a whole lot, just like the amount of effort they put into the property. Road work consists of a bob cat driving back and forth doing circles to pack the snow down. Drive way work is nothing more than a snow blower. Public walk ways have had so much snow and ice on them that residents have fallen and hurt. Multiple residents have had complaints about dogs with sore feet from the deicer used yet they insist on it being pet friendly. Smiths gardening arrives on site with 2 guys on a good day. They procced to sit in a truck for 2-3hrs. Do half a row of houses and call it a day. Snow removal can take 3-5 days to clean side walks and driveways and by clean its more like the "college try" of snow removal...no pride in the work and no effort at all. Its sad to think we have a contract to pay these people to do a job a 14 year old would do for $20 a house and put some effort into.
0/10 I would spend the money on a company that actually puts effort and pride into the work they perform.

Edit: I would challenge Travis to come visit his workers on site when work is being performed. I know this has been brought to our condo board before and its not the first you have heard of it either.
I will be sending my outside video logs and door bell camera captures over to my Condo board showing the level of "care" these workers have. Like dragging snow shovels behind them like a ball and chain across the complex. Has the snow been a lot I would say sure but is it not the job of the snow removal company to have plans in place to deal with it? Should it take a week to clean common areas like the Mail box and pathways? No it should not. Residents have fallen on common areas a few times this year already because snow and ice were still untouched.
If the crew are also working 14hrs days I think a call to the labor board is in order as well since 12hrs working is the max within Alberta without special permission. Which probably explains why multiple residents have seen the Smith crew show up and sit in trucks for hours before anything is actually started.
The road way right now in our condo is SO bad that if you drive any sort of small car you will be tearing up the bottom of your car from the ruts and deep snow still left. With the current melt going on you could also sink it one of the many giant lakes being formed as well.

Approximate cost of services:
$6,000.00
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Company Response

Hello. Your review of my business is upsetting. We as a team put a lot of effort into every contract we service. I want to be clear with you. This year we have had non stop snow. When it doesn't snow the team is conducting an ice check when ice checks are not being completed equipment is being Maintained. Our crews work a minimum 12 -14 hr days and work extremely hard to keep the snow cleared from all walks, entrances, driveways, and roadways. Do you honestly feel my skid steer driver (bobcat) shows up to your property to do donuts? The snow has been a lot this year and for you to say we sit in a truck for 2-3 hours while we are on your property is ridiculous. I appreciate your feedback tho. It helps me determine where we can be better and communicate to the team. But how do you expect me to share with my team;that the hard work they have put in for 3 weeks without a day off, is not appreciated. In fact it has been said you guys don't get out of the truck bud the bobcat just drives around? I challenge you to rewrite your review constructively so I can correct matters. Also start by calling me personally to have a chat because I've never heard of this until now. Thank you Travis-403-390-9204.

Ravine Estates
Ravine Estates
0 reviews Calgary, AB
10/10

Ravine Estates Landscape Remediation

Smith Gardening has been doing our landscape and gardening maintenance for a number of years and recently completed remediation of about 1700 sq ft of landscape beds. The work was performed in a timely and professional manner according to the quote. The staff were diligent and understood the requirements of the project. We would recommend Smith Gardening for future landscaping projects.

Approximate cost of services:
$6,000.00
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Company Response

Hello Ravine Estates, this review is very kind, well written and thought out. We appreciate feedback for the success of our business. Kind regards Travis-

Anand in Grande Prairie
Anand in Grande Prairie
1 review Calgary, AB
10/10

Great Customer Service, Quality Work and in Time

Smith's team went above and beyond on the service rendered. I was really impressed with him and his teamwork. The work overall was very good and the workmanship was impeccable. I would blindly recommend him for any garden services. Their team is really good at what they delivered, timely and cost-wise. They went the extra mile to get it ready and in time for us to enjoy the Spring and Summer. Customer Service is top-notch.

Approximate cost of services:
$10,000.00
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HomeStars in Calgary
HomeStars in Calgary
0 reviews Calgary, AB
10/10

All seasons

Travis and his team do my year round lawn and snow service for my 9 businesses in and around Calgary. They also do my spring and fall yard work at my home. Great to work with, reliable, timely, always professional. I recommend this company without hesitation. Have also done fencing both repair and renew. Thanks for the great service.

Approximate cost of services:
$2,100.00
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Company Response

Thank you for your generous review regarding our services to both your business and home. We always strive to maintain an excellent standard and open communication with all clients every time. We appreciate your business and excellent feedback.

Jim from Calgary
Jim from Calgary
1 review Calgary, AB
10/10

Spring cleanup and much more

We required a property in SW Calgary to be readied for sale including a yard and landscaping spruce up and we received a very prompt response from Smith's Gardening Services. Travis met with me and we reviewed what was required to get the place ship shape within a modest budget. Within a couple of days Travis and his team had done their magic, including mowing, edging, weeding and fertilizing as well as trimming bushes and trees and the outright removal of some overgrown and out of hand bushes in both the front and back. Looked great when they were finished and we then included a weekly lawn maintenance arrangement until the place sold within about 4 weeks. Travis and his team were very prompt, skillful, enthusiastic and professional. The results speak for themselves ! I would highly recommend Smith's Gardening Service for any landscaping project, big or small.

Approximate cost of services:
$725.00
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Company Response

Hello Jim,

Thank you for dropping us this wonderful review of our services. I am so happy to hear that the home has sold so fast in this economy. We enjoyed giving the property a beautiful makeover and having you as our client impressed. Kind regards -Travis

Private User
Private User
0 reviews Toronto, ON
10/10

Beautiful Fence

I saw Travis and his truck in the area in spring and asked if he would do a quote - he popped right over! I had to put the job on hold for a few weeks and he was not pushy at all. When I was ready he was able to put us in queue quickly and came back out for a revised quote based on some changed my neighbour and I wanted to make. Being that my neighbour and I were both women, I felt he was very professional and listened to what we wanted and respected our budget.

In the end Travis came out for 2 quotes, offered suggestions (as did his crew on site), and came back out when the project was done to walk the fence and be sure we were satisfied. I noticed a top board lifting a couple weeks later and they came right by and fixed the issue promptly.

Smith’s Gardening was reasonably priced, efficient and built us a beautiful and solid fence and gates. I would highly recommend them to others and plan to use them in the future when we are ready to tackle a leaning retaining wall!

Approximate cost of services:
$4,500.00
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Company Response

Hello D,

I'll respect your privacy if I may by using "D". Thank you for your great feedback. Always completing a timely project while offering quality is our values. That being said, we believe that we will always do what we say we will do. If warranty or issues arise we will always assist and warranty our work.

Thank you for sharing with Calgarians that you received Smith's quality standard.
Kind Regards, Travis-

Gillian
Gillian
1 review Calgary, AB
10/10

Garden removal

Travis and his crew removed a garden from my yard, built a bed along the fence with recovered stones and placed sod down. They were reasonably priced, professional and responsive to emails and calls when setting up the service. They did a great job and I am very happy. I would certainly recommend them.

Approximate cost of services:
$2,000.00
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Company Response

Great Feedback. As an established business it is our goal to never lose focus of a small company feel. Communication and timelines is key and certainly the final product. Thank you for your wonderful review. Travis-

Jordan, B.
Jordan, B.
1 review Calgary, AB
10/10

Snow Removal

Travis and his guys are very prompt and quick to respond when needed, would recommend them to anyone

Approximate cost of services:
$150.00
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Company Response

Thank you for the review Jordan. I am happy to hear that our service is timely and efficient. Respectfully Travis-

slvyyc
slvyyc
1 review Calgary, AB
9/10

Snow removal

This is our first year using Smiths, but certainly not our last. Great commercial service. Very responsive to our needs.

Approximate cost of services:
$1,200.00
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Company Response

Hello, Thank you for your great reference. Kensington is a fun and interactive area. Your property has been a beautiful piece of property we can truly pride ourselves on. Please feel free to reach out at anytime regarding servicing. Etc. Respectfully, Travis-

Diana McIntyre from Calgary
Diana McIntyre from Calgary
1 review Calgary, AB
10/10

Lawn & Snow Removal

We have used Smith Garden Service personally for our Lawn & Snow removal for the past 2 years. The staff are friendly and they always show up when expected. We sell Real Estate and have recommended Travis Smith's services to several happy clients.
Robert & Diana McIntyre
Century 21 Bamber Realty Ltd

Approximate cost of services:
$210.00
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Company Response

Hello Diana, thank you for sharing your experience to Calgarians. What consumers needs to know is that they are getting a friendly dependable service and getting what the contractor says they will do. I appreciate your business and your faithful referrals to your clients. Thank you for your business and trust.
Respectfully, Travis-

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smith's Gardening Service Ltd

Smith's Gardening Service LTD (SGS), is a dependable commercial and residential Property Maintenance Company. We drive a diverse team that only offers quality to every client. SGS offers service to condominiums, commercial properties, residential homes at the right cost and professional service. Our goal is to create valuable relationships with ...
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