Ambusch Security

after someone attempted to break in to my parents home when I was house sitting the alarm went off and I received a call from the security company, I was panic and scared and told them the code to the alarm and then asked him to call the police. After asking the caller from the alarm company to call the police I waited for them to come. But they never did, after calling everyone on my parents list and receiving the "password" they did NOT CALL THE POLICE. Instead they turned the alarm OFF. Calling the police is the one thing they should of done. I am SHOCKED by the way they handled this situation. I would absolutely NOT RECOMMEND THIS COMPANY TO ANYONE. This experience was terrifying to me and I depended on this alarm company.