Radon West

We were very impressed with the level of knowledge, professionalism and work ethic of the team at Radon West. During the quote they took time to assess our house, explained the science behind radon and mitigation, and discussed what options were available to us. We felt confident going ahead with their services. The technicians were thorough, explained each step of what they were doing and cleaned up well after they were done. We're very pleased with how everything was installed and feel much safer living and breathing in our home.

Our radon test revealed very high levels. I requested estimates from 3 companies. Of these, Renatta from RadonWest was the most knowledgeable and the most clear and patient in her explanations. Costs for all 3 were similar so I opted to go with RadonWest. Preparation and installation by Grant and his partner surpassed all my expectations. They took time to carefully explain what needed to be done and how they'd go about it. They kept me posted during the install and ensured I understood the how and why. I was very impressed with their attitudes and their professionalism. I would highly recommend this company to anyone seeking a similar service.

The crew at Radon West did a fantastic job. Great communication throughout the process. Job was completed as per the original estimate. Installers went above and beyond to ensure the job was done right even though it took half a day longer than expected with a complicated sub slab and crawl space system.

We brought in RadonWest to fix a radon remediation install from a well know basement install business in Calgary. Our radon levels were extremely high, 10 times acceptable limits. After 8 months of struggle, in one day RadonWest identified the complexity through extensive testing, and then installed an appropriate remediation system (completely negating the previous install from other company). If you have radon, these are the folks to call. Do not bother with anyone else.

Overall, an amazing experience. We initially hired another company to install a radon fan in our new house. However, we were not seeing the results we had hoped for so (inital levels of over 1500 Bq/m3, after install radon levels were still averaging 150 Bq/m3). So we called Radon West. They helped identify the issue with the inital installation and developed a plan to fix it at minimal cost utilizing the system that was already in place. Radon West understood my urgency and came after hours to rectify the issue. Our levels are now down to 15 Bq/m3 or less! Thank you Radon West for all the calls and emails and prioritizing us to resolve our radon issue in a timely and cost efficient manner.

When I read all the reviews of Radon West I said to myself, these reviews are too good to be true. But they are not. I was truly impressed by the level of professionalism, knowledge and quality of work. Working with this company was a great experience. . I bought a Radon Eye and was shocked at the variability of the Radon Levels over a period of 2 months. We had peak levels over 600 Bq/m3. Our average reading was around 180. After our mitigation we are averaging 21 and our peak after one month is 37. I could not be happier. I would recommend this company to anyone that wanted to make sure their house had minimal radon levels. Matt Pavlik

Amazing experience. Radon West team came at 9am sharp, were clean and virtuous. They ran into problems getting communication between the distant holes and stayed until 8pm to make sure it was done right (on a Saturday) and at no extra charge.

After Radon West installed a sub-slab mitigation system in my basement I was so pleased with their work, level of knowledge, professionalism, quick response to any and all questions, passion for the work they do, willingness to provide various options that would meet any budget, that I told my co-workerwhose radon test came back high that if he hired anyone else I’d have to give his head a shake!

What set Radon West apart from the other contractors I interviewed:

1. Radon West was the only contractor I intereviewed that said they install 20W fans. This is what makes the money spent on the communications diagnostics worth it! The other contractors included the diangostics, but will still install 50W fans even though when the diangostics will show 20W is effective. The fan runs 24/7/365 days a year. The more power the more noise and more cost they are to run.
2. Radon West offers a DIY kit and I have no doubt they would answer any and all questtions, provide suport as needed. Their goal is to improve the lives of their clients, so they work with you to meet your needs at a budget you can manage.
3. Offer diagnostics only, for those who want to purchase a fan through a third party.
4. Offer installation only – although diagnostics are recommended, I do believe they will install even if you opt out.
5. Radon West was the only one that suggested a different pipe route to ensure safe setback from our dryer vent. They follow best practices, and follows the same code as for HVAC.
6. I believe they were the only contractor that included a muffler for the pipe.

Our experience couldn't have been better. How often can you say that when you are spending money on something you don't WANT to spend money on! Outcome: We have a quiet fan. Radon is below 20 bq/m3 (was 400+ bq/m3).

They are super busy, large contracts with CBE, UofC, Gov’t Canada, but they still found time to do a site visit at 7:30 pm on a Friday night and complete the install 2 weeks later. When Colin was over with his father-in-law completing the installation he saw that my husband was struggling with a different home project. He helped my husband, offered the use of his high tech/gadget tools (including a thermo-imaging camera which indicated a major problem in our attic that we since had fixed)! Thank you Renata, Colin and Michelle for your outstanding work and reminding me that some contractors can still be trusted!

Colin (owner) and Ken spent the better part of 10 hours to install a Radon mitigation system in the basement of our home. Colin explained the science behind the solution and isn't satisfied with a 'good enough' approach. He has an outstanding attention to detail and looks to ensure that the best possible outcome is achieved, given the conditions that are presented. I would not hesitate to recommend Radon West to others.

Professional, knowledgeable, 1 day installation. They are prompt, on time and do great work. Our radon levels were 330 but 24 hours after the installation our level dropped to 4.