What an experience! Our roof replacement took 2 FULL days (16+ hours) - compared to 5 neighbors surrounding us which took 4-6 hours! Never would have imagined PROFESSIONAL roofers needed to be watched CONSTANTLY to ensure steps weren't skipped and the job was done properly. Shingle removal was beyond MESSY - nails and bits of shingle EVERYWHERE - spent over 2 hours sweeping AFTER the crew "cleaned up". Underlayment was not put on the back half of our roof - this underlayment was REQUIRED for the warranty on the shingles installed. When this mistake was noticed, informed the installer who tried to say it wasn't necessary because of the pitch of our roof, to which I then explained that Jeff (owner) had said it was to go on the entire roof. I was then told that Jeff would be called and asked about it - installer stood on the roof staring at me, making no attempt to contact Jeff. It took my calling Jeff, who then spoke to the "job site manager" and was told it needed to be fixed. We were having drip edge installed - this wasn't done until after we mentioned again that it was there and the crew had no clue it was being installed. A 5th roof vent was added to the rear of our roof - by a hole being HAMMERED through the roof - they had a circular saw on site, just didn't use it until we let Jeff know how the hole was made. The crew took breaks more often than they actually worked, and one crew member URINATED on our back patio and fence. Very lazy, EXTREMELY disrespectful crew. Would NEVER recommend this company to ANYONE!