Steve is the upholsterer with whom we contracted to re-upholster our 20 year old sofa, about 2 years ago. He was able to visualize our vision of how we wanted to modernize the look of our sofa, suggested new covering materials, and did a fine job completing the project. He even made house calls.
He also owns up to his work. We just recently contacted him about a rip (that shouldn't be) and he came over to see what can be done. Will update on the outcome when that's attended to.