Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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88%

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Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.7 10 (268 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Professional, reliable service

The technician Victor called ahead to let us know he was on his way and arrived on time. He took the time to assess and explain the situation and our options - great service! Thanks Victor!

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

SAMPADA.KUKADE
SAMPADA.KUKADE
0 reviews Toronto, ON
10/10

Amazing service!

Our A/C unit needed to be repaired. We called Thermo Cool and they took an in-depth look. They advised they needed to take a closer look. The next day they advised of parts needed and repair service. Due to delivery of parts the estimated time would have been 2-4 weeks for repair but we were so pleased when the unit was back one week later! Our place is so nicely cooled now!

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

RONHOFFMAN in Toronto
RONHOFFMAN in Toronto
0 reviews Toronto, ON
6/10

heat pump not cooling.

Heat pump not working. Freezing up. Needs freon apparently. Assumed freon leak.
why doesn't service man, Alex (very personable) have canister to top up on a call like this? Unit will now be removed to be examined at shop. In the meantime we sweat.

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Company Response

Good day Mr. Hoffman,
We understand your frustration.
When it's matters of a refrigerant leak we are mandated by law to repair the leak vs just topping up the system. The leak could be coming from multiple locations and trying to pinpoint that within your suite could be time consuming and costly. Whereas, if the unit is removed, we are able to diagnose and repair in half the billable time. We always try to have a quick turnaround time.
Should you have any further questions please do not hesitate to contact us.

Thank you,
Thermo Cool Mechanical

Private User
Private User
Private User reviews Mississauga, ON
9/10

Furnance

Excellant service with on time delivery of new furnance. Serviceman informative by explaining as aspects of equipment

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

sugarkovic
sugarkovic
0 reviews Mississauga, ON
10/10

Thermostat

Repair was done in an hour and was serviced the day I called. Technician was knowledgeable and polite

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Mississauga, ON
10/10

Replacing thermostat

The technician was very knowledgeable and helpful
He was helpful and answered all my questions
He cleaned up when he left

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Service

Hal,knew how fix my problem.
He fixed it promptly.
I will recommend this company to all my friends.

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

CLAIRE.FIRGAU
CLAIRE.FIRGAU
0 reviews Mississauga, ON
10/10

Replace fan motor

I called in on a Friday morning, customer service rep on the phone was supportive, I was able to get an appointment for the Friday! Technician was very professional, pleasant, helpful and neat. Price good for repair. Would highly recommend.

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Installation of new furnace, repair second furnace

Melissa in service was very helpful and pleasant anytime I spoke to her.
The serviceman who did the installation was very polite and pleasant.
The serviceman arrived on time as promised.

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Repair to drain line connection

Customer service was great. Jamie was fantastic. He did the work and explained to me, the homeowner, the problem and the repair. Very professional and able, donning shoe covers which was appreciated. Of course this is all with Covid protocols in place. I would ask for him again by name.

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Company Response

Hello,
Thank you for the positive review! We will be sure to this one to our team, and Jamie.

Have a good day,
Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.