Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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88%

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Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.8 10 (342 reviews)

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Condo o.
Condo o.
1 review Toronto, ON
10/10

Installation of new heat pump

Alex did a very good job. Fast and efficient. Did a good job of explaining cause of failure and options for repair/replacement. Explained operation of the new unit well. Left jobsite in good condition.

Approximate cost of services:
$4,000.00
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Company Response

Hello,
Thank you for taking the time to share your experience. We are very pleased to hear Alex was able to provide the upmost customer service. I will be sure to pass on your kind words.

Thank you
Thermo Cool Mechanical

gardener
gardener
1 review Toronto, ON
10/10

HVAC maintenance by Jamie

HVAC was making a humming sound and was not heating the room. After replacing a relay box, the unit was functioning properly

Approximate cost of services:
$540.00
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Company Response

Thank you for sharing and we are pleased to hear your heating is now working.
Please stay connected to our social media for seasonal promotions

Thermo Cool Mechanical

louiseanderson1938
louiseanderson1938
1 review Toronto, ON
10/10

Heater in living room not operating

The work required was to repair the non working heating unit in the living room. This work was carried out with efficiency and no mess
We have used your company twice since moving to this condo. The work always efficiently carried out. We would use your company again.

Approximate cost of services:
$635.00
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Company Response

Good day,
Thank you for choosing Thermo Cool Mechanical to be your HVAC provider. We are thrilled to hear our team has provided you with exceptional service. We look forward to working with you again in the future.

Thermo Cool Mechanical

johnandjackie
johnandjackie
1 review Toronto, ON
10/10

Heat Pump

This is the third time a capacitor has been replaced since the unit was installed in 2013 - it goes every two years (almost exactly).
It seem right to be paying over $300 every two years for the equipment you sold us.

Approximate cost of services:
$360.00
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Company Response

Hello John and Jackie,
Thank you for taking the time to share and I am sorry to hear your heat pump unit has required repairs over the past 6 years.
It important to understand that your heat pump unit is operating 24/7, 365 days a year, in both heating and cooling. So it is not uncommon for consumable parts to fail from time to time. Similar to vehicles, over the years parts are required to be replaced.

We are pleased to hear your unit is now operating. Should you have any questions please feel free to contact me directly.

Angela
Thermo Cool Mechanical

Sylvia....Very S.
Sylvia....Very S.
6 reviews Toronto, ON
10/10

Condo en-suite heat pump repairs

Personable employees with excellent knowledge base. Trust their workmanship. This company has served us well for many years.

Approximate cost of services:
$1,000.00
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Company Response

Hello Syliva,
Thank you for your feedback. We are happy to hear our team was able to provide you with a positive experience. We appreciate you taking the time to share and look forward to hearing from you again in the future.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

convenient

I had gone to YELP searching for a cheap service. My HVAC wasn't working in the coldest days of this winter (January 2019). I booked a guy in YELP and he did not show up. Can you imagine! in this cold...so I called Thermo Cool because that's the one our condo management recommends and they showed up on time, they call one hour before showing up and they serviced the HVAC....all good.

Approximate cost of services:
$666.00
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Company Response

Hello,
Thank you for allowing us to provide our services. We are all pleased to hear your heating is now working.
Please stay in touch as we do offer seasonal services such as maintenance.

Thank you from all of us at Thermo Cool Mechanical

helvic
helvic
1 review Toronto, ON
10/10

Repairs to Heating System.

Parts of the Heat Pump needed replacing. It took 2 visits but is now working really well so I am very pleased. For some reason however the humidistat is off. I just switched it on and hope it is working. I have no idea who switched it off and it should have been switched on during the fall inspection.

Approximate cost of services:
$300.00
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Company Response

Hello,
We are pleased to hear your heating is operating. If your humidistat is currently not working please contact us and we can further investigate.

Thank you,
Thermo Cool Mechanical

Anita
Anita
1 review Toronto, ON
10/10

Heating issue

Job was done quickly and efficiently. Would highly recommend them to family and friends. We were very happy with their work

Approximate cost of services:
$160.00
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Company Response

Hi Anita,
We would like to thank you for taking the time to share. We are pleased that you enjoyed your experience and we will be sharing your feedback with our team.

Thermo Cool Mechanical

lyallawi
lyallawi
1 review Mississauga, ON
9/10

HVAC Repair

The heating wasn’t working so a call was made. A technician came the next day to fix the wiring in the unit and completed his work quickly and cleanly the same day.

Approximate cost of services:
$600.00
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Company Response

Hello,
Thank you for taking the time to share and we are pleased to hear your heating is in working order.
Please stay connected to our social media for seasonal promotions

Thermo Cool Mechanical

charles.j.lum
charles.j.lum
1 review Toronto, ON
10/10

HVAC sale and installation, gas line extension, connecting BBQ, etc.

I am very happy with the work done. The staff was very professional, efficient, and courteous. Special kudos to Messrs. Kassim Jebran, Perry and Phil. I definitely will contact them again for any future work, and will recommend them highly to my friends.

Approximate cost of services:
$10,000.00
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Company Response

Hello Charles,
It was a pleasure working with you and we are happy to hear your experience. From all of us at Thermo Cool we would like to thank you!
Please stay in touch for future promotions.

Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.