Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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88%

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Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.8 10 (342 reviews)

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MOLLYSINCLAIR7
MOLLYSINCLAIR7
0 reviews Toronto, ON
10/10

Hvac

Very friendly, professional, and thorough.
When he discovered that the issue was most likely with the building and not my unit, he re-tested for assurance, communicated with my building management, and ensured the description on my receipt clearly articulated the issue

Approximate cost of services:
$150.00
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Company Response

Hello Molly,
Thank you for sharing!
We hope to hear from you again soon. Please stay connected to our social media for season promotions.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

No air condition, no cooling

Very prompt service,within two days. Phil was great in finding the problem and fixing the heat pump so that we could get A.C. again.
Shane was great as well in finding the noise coming from the unit.
Both tech guys were superb. Place was left very clean.
Great work, I gave them an applause when they were done ,they really deserve it. A pleasure to deal with Thermo Cool. I am a very happy,satisfied customer. Would definitely recommend them.
Great job, thank you
David S.

Approximate cost of services:
$500.00
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Company Response

Good Day,

Thank you for your kind words and we are extremely happy to hear that you were satisfied with our services. We look forward to working with you in the near future!
Hope you have a wonderful summer!

Best,
TCM Team

LSKENE
LSKENE
1 review Toronto, ON
8/10

HVAC repair - condo unit Armstrong MagicPak

My A/C was not cooling at the start of summer. The previous service company I had dealt with had been acquired by Atlas who do not deal with condos. After contacting Enercare and Reliance, both of whom wanted me to sign up for a maintenance plan before scheduling an appointment, and then eventually both told me they don’t service condos and/or this type of unit, I found Thermo Cool Mechanical online and contacted them. They specialize in condos and were familiar with this type of unit.
The technicians were professional, knowledgeable - the heat pump unit was removed to their site, tested, repaired, retested and reinstalled much to my relief. Communication from Pina in the office was detailed and timely every step of the way.

Approximate cost of services:
$1,600.00
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Company Response

Good Day,

Thank you for the review! We are glad to know that the services provided by TCM have helped yourself resolve the problems you were encountering with your HVAC system. We are always here to help, and we look forward to working with you in the near future!

Hope you have a wonderful day!

Best,
TCM Team

Mike
Mike
0 reviews Toronto, ON
10/10

Condobheat pump

Very professional, technician Alex was great!
Timely and personal. Will use them again. Thanks for the chance to input

Approximate cost of services:
$850.00
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Company Response

Hi Mike,

Thank you for the review. We are happy to know that your A/C unit is now up and running. We are glad to hear that we will be working with you in the near future!
Hope you have wonderful summer!

Best,
TCM Team

DDEGROOTE
DDEGROOTE
0 reviews Mississauga, ON
10/10

Air conditioner

Done really good, service person was very polite and explain everything as he was doing the work.

Approximate cost of services:
$101.00
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Company Response

Good Day,

We appreciate your kind words, we look forward to working with you in the near future!
Hope you have a wonderful summer!

Best,
TCM Team

Marilynne
Marilynne
1 review Mississauga, ON
10/10

Bi-annual HVAC maintenance

Excellent work. Arrived on time, explained work being done and gave advise on keeping the unit in good shape.

Approximate cost of services:
$140.00
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Company Response

Good day,

Thank you for your review, we appreciate it! We are glad that you are pleased with our services, we look forward to working with you in the near future.
Hope you have a wonderful day!

Best,
TCM Team

D.
D.
3 reviews Toronto, ON
10/10

magic pak A/C service and cleaning

The unit was removed and cleaned, filter replaced and out back. The technician was polite, knowledgeable and I would recommend them.

Approximate cost of services:
$250.00
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Company Response

Hello,
Thank you for sharing. We are pleased to hear your HVAC unit is ready for the summer months ahead.

Please stay connected to our social media for seasonal promotions

Thermo Cool Mechanical

Frank
Frank
0 reviews Toronto, ON
6/10

A/c

Same work order was done last year. Had the workmanship been done solidly there wouldn’t be a need for another call

Approximate cost of services:
$160.00
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Company Response

Good day ,
We appreciate your review. Please note the issue that was resolved a year ago was done through the installation of a new part. Had there of been an issue related to the part itself or the installation, this would have been evident immediately. Unfortunately, as it was over a year later, warranties were not applicable. We hope this helps clarify your concerns.

K.THREADER
K.THREADER
0 reviews Toronto, ON
10/10

Condo a/c unit

Alex was incredible. Excellent customer service. Very thorough. My baby was sleeping and he whispered the whole time.
Waiting on my credit card to be refunded and charged the proper amount.

Approximate cost of services:
$254.00
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Company Response

Hello,
Alex is thrilled to hear about your review. The amount pre-authorized, upon the booking the service, will be lifted within 3-5 business days. Please let us know if you have any questions or concerns.

Thermo Cool Mechanical

Seniors
Seniors
2 reviews Toronto, ON
10/10

service heater/air conditioner pump

very professional; clean and neat
didn't arrive on the day specified and was late on the day they did arrive

Approximate cost of services:
$450.00
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Company Response

Good day,
We are pleased to hear our team provided exceptional service. We always provide a one hour notice call prior to our arrival we are sorry to hear it took longer to arrive than expected. We will be looking into ways to minimize this.

Thank you for your feedback
Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.