Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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89%

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Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.8 10 (275 reviews)

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sheila.smith410
sheila.smith410
2 reviews Mississauga, ON
9/10

Maintenance of my heating/ cooling system

Most of the work was normal maintenance work, for example changing filters. They did make recommendations for improvement to my system

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Company Response

Thank you Sheila for participating in our semi-annual maintenance program. We look forward to hearing from you in the fall.

M. M.
M. M.
1 review Mississauga, ON
10/10

Heating

I had issues with both of my heating/air conditioning units.
Parts were required for both units.
The service technician explained the repairs that were required and was very professional.

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Company Response

We appreciate your business and look forward to providing you with quality products and excellent customer service.

220Hank
220Hank
2 reviews Mississauga, ON
8/10

Preventative Maintenance Contract( Spring/fall).

Cleaning & inspection was done as per contract. The technician was friendly, polite & did a good job it seems.

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Company Response

Hello, thank you for sharing your experience and participating in our seasonal maintenance program.
We look forward to speaking with you again soon!

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

HVAC repair

What a pleasure to deal with such a professional and efficient company. They worked really hard at trying to determine the problem with my HVAC system before suggesting a replacement part.... unlike other companies who I had a consultation with, who immediately told me I had to replace the broken part.
Everyone was helpful and professional from both service techs who visited and Pina in the office. My unit was repaired very quickly and I am very satisfied. Would highly recommend TheraCool Mechanical to anyone who needs heating cooling solutions. 5 starts for sure!

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Company Response

Thank you! The team at Thermo Cool Mechanical is pleased to hear such wonderful and kind words.
We look forward to hearing from you again soon. Please keep in touch for our seasonal promotions.

Thermo Cool Mechanical

Michael in Pickering
Michael in Pickering
1 review Pickering, ON
10/10

Boiler Repair

I contacted Mario for a boiler repair and he and his team were punctual, professional and completed our repairs under very challenging circumstances. I was very impressed with the end result and their pricing was reasonable for the great quality we got. I will definitely be calling Thermocool in the future! Highly recommend!

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Company Response

Hello Michael, thank you for sharing your experience.
From all of us at Thermo Cool Mechanical we would like to thank you for allowing us the opportunity to provide you with our services. We look forward to hearing from you in the future. Please follow us on social media for spring promotions.

Thermo Cool Mechanical

IRMA
IRMA
1 review Toronto, ON
10/10

Install new fan motor

Professional and polite. Detailed in checking everything to ensure heat pump was running smoothly after installing the new fan motor.
Fair parts and labor cost! Would strongly recommend to friends!

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Company Response

Hello Irma, thank you for sharing your experience. Please stay connected to our facebook, Instagram and Twitter for seasonal promotions.

Thermo Cool Mechanical

anonymous
anonymous
1 review Toronto, ON
10/10

Replacement of a heat pump, fan motor and thermostat

Work was accomplished in the promised time of two and a half hours. Thermo Cool's technicians are personable, prompt and informative. Josh did the initial appointment and recommended a new unit. Michael did the installation and explained the new programmable thermostat.

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Company Response

We at Thermo Cool are pleased to hear you are happy with our customer service. I will be sure to pass on your kind words to Josh and Michael.

Thermo Cool Mechanical

happy
happy
1 review Toronto, ON
10/10

condo heat pump replacement

Well done! Efficient and pleasant service person who took out old unit and installed new one.

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Company Response

Thank you! We are pleased to hear you are happy with our customer service.
Enjoy your new HVAC unit and please stay in touch on social media for future spring / fall promotions on maintenance.

Thermo Cool Mechanical

ajbax.lt
ajbax.lt
1 review Brampton, ON
10/10

Replaced MagicPak gas furnace and air conditioner in a condo.

My furnace became unusable. I found a number for Thermo Cool and called them for a quote. They were courteous and efficient and asked for some information about the existing unit which I was able to supply. I got a quote which was 75% of the amount of another quote I received and Thermo Cool's quote was for a higher efficiency furnace. The unit was ordered and installation was scheduled. The crew came on time, was knowledgeable and courteous and completed the job without damage or incident. Very satisfied with their work.

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Company Response

On behalf us all of us at Thermo Cool Mechanical, I would like to thank you for sharing this great review about our services! We are thrilled that you enjoyed your experience. We will be sharing your feedback on our team. Enjoy your new MagicPak and please stay in touch for future spring / fall maintenance.

Thermo Cool Mechanical

Through n.
Through n.
1 review Toronto, ON
0/10

HVAC

Thermal Cool came to fix my HVAC 2 weeks ago.
They sent a junior to evaluate my HVAC and he was baffled so I had to pay for a second visit by a senior mechanic just to analyze my problem.
Thus I had to pay for TWO visits ($200 EACH. Total: $400.00) Why send an incompetent mechanic for a repair job?
Then Thermal Cool said my parts were extremely rare and they were actively looking for OVER A WEEK.
Since we were freezing for almost 2 weeks, I fired Thermal Cool and I called another company who:
-Came in one day -Got the parts the next day -Repaired my HVAC on the 3rd day.
Their work cost $1,000 VS Thermal Cool's quote of more than double; $2,300.00!!! (Even worse, Thermal Cool were refusing to warranty their own $2,300 job)
So my HVAC is working perfectly.
All the while I was freezing, Thermal Cool's advice was that my HVAC was not not worth fixing.
It seemed to me that Thermal Cool only wants to sell new HVAC's by making it so difficult to repair.

2 of 2 people found this review helpful.
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Company Response

Hello, we are sorry to hear you did not have a positive experience. We at Thermo Cool Mechanical do our very best to maintain customer satisfaction and your concern is taken very seriously. With respects to the service provided at your suite, if you would like to contact me I can further review your file.

Thermo Cool Mechanical

Angela 905-264-8099 x 224
Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.