Avoid this company like the plague!
I was unfortunately referred to Thermal Cool Mechanical at 15 Airview Road by my Property Management when my heating unit failed. Dealing with this company has been nothing but a complete waste of my money, time and energy. Not to mention stress.
They charged me almost double for parts (I found this out after the fact), they conveniently failed to suggest looking at my warranty, they put an unadvised $500 hold on my credit card when they took it for a bench test, they “suggested” replacing my entire unit with theirs instead of repairing it (and the repair cost was almost as high as the replacement cost ), they charged me to return my unit unrepaired ($85.00), and they JUST posted an unauthorized charge to my credit card after I just confirmed them on the phone that my account was settled. Something else to deal with now.
They quoted me $2200+ HST to repair my unit. I just paid $1100+HST with a reputable company (see my review for Thermal Exchange)
I will be filing a complaint with the Better Business Bureau about this shady company.
- Approximate cost of services:
- $600.00