Appliance Tech Y2 K Inc.

Appliance Repair
809 Applewood Drive Southeast Calgary AB T2A 7T5
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Appliance Repair
Appliance Tech Y2 K Inc.
Star Score
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69%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Appliance Tech Y2 K Inc.

Average customer rating:
7.5 10 (47 reviews)

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Private User
Private User
Private User reviews Airdrie, AB
9/10

Dryer repair

We were very happy with the fast and efficient service received. Brandon Prasad was very friendly and knowledgeable. He got our dryer running in no time! We Would recommend Y2K for any of your appliance repairs.

1 of 1 people found this review helpful.
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Company Response

Dear sir/madam
Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience.
We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service.
We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future.

Thank You,

Yours Sincerely
Ph: 403-719-1990
Email:info@appliancey2k.ca
www.appliancey2k.ca

Private User
Private User
Private User reviews Calgary, AB
1/10

Dryer Repair

I was referred to this company by Whirlpool for warranty work on my dryer. I never write reviews, but this company was nearly impossible to deal with. They missed 2 appointments (over two 4 hour time slots) and for the third appointment they gave me an 8 hour time slot for when the technician would show up. This is ludicrous. Nobody has this kind of time to devote to appliance repair. Overall, my experience with this company has been horrendous. I would not recommend them to my worst enemy.

0 of 1 people found this review helpful.
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Company Response

Dear sir/madam
We apologize for the issues you have with your appliance.We will do our best to resolve issue you have as soon as possible. We're sorry for any inconvenience you've had.
Kindly call us or email us so that we can take care of your concerns.
Looking forward to hearing from you
thank you
Y2K Management.
ps: Please provide your contact info so we can expedite you concern

Private User
Private User
Private User reviews Calgary, AB
0/10

Refrigerator Repair

The customer service is absolutely brutal. The technician doesn't provide any warning as to when he will arrive. Constantly missing appointments. Doesn't answer back when you phone. I think he cancelled my call actually. Still waiting on repairs. If this wasn't under warranty, I would never ever use this company.

Jenn air

0 of 1 people found this review helpful.
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Company Response

Dear sir/madam,
Thank you for bringing this issue to my attention and for the opportunity for our manager to go over the issues. I sincerely regret that it had to get to that point as that is obviously not how we typically operate. Rather than just relying on the technician to resolve your concerns - which obviously did not happen - I should have got involved personally sooner. Unfortunately, our staff made a poor decision on your repairs to use a subcontractor/technician as our normal techs were out of that area, but it is clear that they did not meet our high-quality standards and as a result we will be correcting the deficiencies with our regular techs and not work with that other contractors moving forward. There is no excuse at all for the issues experienced on your work and rest assured this has been resolved by getting rid of some of our contractors and an office staff. I hope that I can restore some of your trust and confidence, by showing you the quality that you deserved by providing a no charge service trip for any other appliance repair in future.
Thank you,
Y2K Management
Ps: please quote: “Y2KHomstarsnctrip” if you may decide to give us a chance to prove our quality service.

Ashkb in Calgary
Ashkb in Calgary
1 review Calgary, AB
10/10

Dryer repair

Very pleased with the service we received today. Very timely, professional, knowledgeable and inexpensive. Displayed a high level quality of customer service. I would recommend Appliance Tech Y2K to all my friends and family!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear sir/madam
Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience.
We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service.
We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future.

Thank You,

Yours Sincerely
Ph: 403-719-1990
Email:info@appliancey2k.ca
www.appliancey2k.ca

Private User
Private User
Private User reviews Calgary, AB
10/10

Driyer drum was not spinning

On the 6th day of November I had my dryer serviced by Raj from Appliance Tech Y2K
Very happy with the service done by tech and parts installed by the tech.
Also the tips given by the tech how to do preventive maintenance on washer as well.
Same tech was at my house for fridge he also checked the dish washer aswell .
I would like to have Appliance tech Y2K
To do all Appliance services at my house when need
Tanks Lalita Devi

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear sir/madam
Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience.
We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service.
We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future.

Thank You,

Yours Sincerely
Ph: 403-719-1990
Email:info@appliancey2k.ca
www.appliancey2k.ca

Private User
Private User
Private User reviews Airdrie, AB
10/10

Appliance Repair

Raj came to our house yesterday to fix our washing machine that wasn’t draining properly. He was clean and professional and showed up on time. He was very efficient and got the job done in a timely manner. He also left the area around the washer looking the way it did when he got there, and I really appreciated not having a mess to clean up. The staff I dealt with in the office were very pleasant and friendly as well. I would highly recommend Appliance Tech Y2K to anyone looking for a company that knows what they’re doing.

The McKays

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear sir/madam
Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience.
We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service.
We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future.

Thank You,

Yours Sincerely
Ph: 403-719-1990
Email:info@appliancey2k.ca
www.appliancey2k.ca

Dave in Airdrie
Dave in Airdrie
1 review Airdrie, AB
0/10

Warranty work on jennair oven

The customer service is absolutely brutal. The technician doesn't provide any warning as to when he will arrive. Constantly missing appointments. Doesn't answer back when you phone. I think he cancelled my call actually. Still waiting on repairs. If this wasn't under warranty, I would never ever use this company.
Just a note: i copied this review word for word from another previous reviewer. My issues, stresses and frustration were identical to theirs. 2 weeks and 4 scheduled visits later (they didnt show up for 3 of those appointments), my oven is still not working.

Was this review helpful?
Company Response

Dear sir/madam,
Thank you for bringing this issue to my attention and for the opportunity for our manager to go over the issues. I sincerely regret that it had to get to that point as that is obviously not how we typically operate. Rather than just relying on the technician to resolve your concerns - which obviously did not happen - I should have got involved personally sooner. Unfortunately, our staff made a poor decision on your repairs to use a subcontractor/technician as our normal techs were out of that area, but it is clear that they did not meet our high-quality standards and as a result we will be correcting the deficiencies with our regular techs and not work with that other contractors moving forward. There is no excuse at all for the issues experienced on your work and rest assured this has been resolved by getting rid of some of our contractors and an office staff. I hope that I can restore some of your trust and confidence, by showing you the quality that you deserved by providing a no charge service trip for any other appliance repair in future.
Thank you,
Y2K Management
Ps: please quote: “Y2KHomstarsnctrip” if you may decide to give us a chance to prove our quality service.

Ak in Calgary
Ak in Calgary
1 review Calgary, AB
10/10

Dryer repair

I had a tech from appliance y2k come out to repair my dryer this afternoon, he completed repairs within 15 minutes and I now have a working dryer. I was recommended this company by a friend, I called on Friday and had my appointment booked for Monday, office lady was very kind. The technician was very professional and punctual with the time he confirmed my appointment for. He also gave me extra tips on how to prevent issues with my appliance. I do highly recommend service from this company!!

Was this review helpful?
Company Response

Dear sir/madam
Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience.
We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service.
We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future.

Thank You,

Yours Sincerely
Ph: 403-719-1990
Email:info@appliancey2k.ca
www.appliancey2k.ca

Darlene157 in Calgary
Darlene157 in Calgary
1 review Calgary, AB
8/10

Washer Service

My washer was locked with clothes in it and full of water. The technician was out to our home within 24 hours and had the unit drained, and working properly before he left. Super friendly.

Was this review helpful?
Company Response

Dear sir/madam
Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience.
We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service.
We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future.
Thank You,
Appliance Tech Y2K
info@appliancey2k.ca

Private User
Private User
Private User reviews Calgary, AB
9/10

Fridge Repair

Found the office staff friendly, and very diligent when booking service. Tech was very knowledgeable and friendly. My service call was booked and attended to within 25 hours. Great Service!

Was this review helpful?
Company Response

Dear sir/madam
Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience.
We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service.
We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future.
Thank You,
Appliance Tech Y2K
info@appliancey2k.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Tech Y2 K Inc.

Ph: 403-719-1990 Email : info@appliancey2k. ca WWW. APPLIANCEY2K. CA *** Office Hours: Monday - Friday 08: 00 a. m. - 04: 30 p. m. Service Hours: Monday - Friday 08: 00 a. m. - 04: 00 p. m. *** Appliance Y2K has been providing excellent service since 1999. Some of ...
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