This is the appliance company that was sent out by the large Appliance Company that my appliances were purchased through. The tech was not only dismissive of my concerns, but was rude and extremely condescending. My visit ended with him storming out of my house and telling me he wouldn't ever be coming back. At least we agree on one thing - I will never allow another tech from that company into my home to treat me poorly and not do anything to fix the problems they were sent to fix. Absolutely despicable service.