Plumber On Demand

Plumbing
1454 Dundas St East Mississauga ON L4X 1L4
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Plumber On Demand
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40%

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Reviews by rating (past 12 months)

Reviews for Plumber On Demand

Average customer rating:
4.7 10 (114 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Leaky pipe

Was happy that they could come out on Sunday and I was told that the $125 minimum service fee will be waived if I agree to the job to be completed. That was not the song they were singing at the end of the day. Took about 4 hours to do the job, and this include cutting holes in the wall looking for the pipes. And cutting these holes added $169 to the invoice. The pipe was on the other side of the wall so these holes which I now have to pay to fix or fix myself were not needed. Jason the plumber was a nice enough fellow but I found out it was his third day on the job with them. Use them if you have to , just expect to be gouged and pay more than you originally agreed to

Approximate cost of services:
$1,300.00
1 of 1 people found this review helpful.
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HarmRoseFitz in Burlington
HarmRoseFitz in Burlington
0 reviews Burlington, ON
0/10

BEWARE - DO NOT USE THEIR SERVICES

BEWARE - DO NOT USE THIS COMPANY. I wish I had done more research prior to committing to their service call.
The cost for a simple, 30 minute job (reinstall a kitchen facet) was WAY OVER QUOTED. After receiving the quote onsite - which could not be provided over the phone (which should have been my red flag) I asked George the Plumber to leave my home and I told him I was disgusted that he would charge $375 for a 30 minute job.
I have to pay the $75 plus taxes to get him to leave my home.
I followed up with a Manger at Plumber on Demand, which the situation just got better, the Manager in her own exact words said to me "no one is holding your by your throat to use our services" she also had NO interest in finding a resolution. She continued to speak in a very unprofessional lingo. PLEASE BEWARE AND NEVER EVER support this business. They are taking FULL Advantage of consumers.

Approximate cost of services:
$37,500.00
1 of 1 people found this review helpful.
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Faucet repair
Faucet repair
0 reviews Mississauga, ON
0/10

Reinstall a faucet

DO NOT USE THIS COMPANY.
The cost for a simple, 30 minute job (reinstall a faucet for the outside using existing supply lines) was outrageous, the attitude of the worker was deplorable, and his workmanship was sloppy. All he had to do was connect to the existing supply line, and didn’t even have to drill a hole to the outside as I had already removed the old faucet. I had agreed to pay $75 for the service call which would be deputed from the cost if I had him do the work so if I didn’t have him do the job, I was out that money. I asked about warranty and he said it was guaranteed for 6 months, but I wouldn’t hold my breath waiting for them to come back. I needed the job done so I paid the ridiculous price but I would never call them again. Beware!!

Approximate cost of services:
$655.00
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Monica K.
Monica K.
16 reviews TORONTO, ON

First Review

0/10

DO NOT USE THEM

On Canada Day, our tenant let us know that the water in the sink was not going down. We called Plumber on Demand, knowing we could have to pay some sort of premium given the holiday and emergency service. The plumber told us it would be significant work and gave us an estimate of $700. In a bind, and already knowing we had to pay the fee to get him there, we agreed. 12 minutes later, the job was done. All he did was snake the sink and tub. We paid $780. Completely gauging. We tried to speak with management about it, but they refused. Shows how much they care about their customers.

Approximate cost of services:
$780.00
1 of 1 people found this review helpful.
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Linda Dyer in Toronto
Linda Dyer in Toronto
1 review Toronto, ON
0/10

Worst Plumbing Company Ever

I called them for service. They called 3 times they are close. I finally cancelled the service request. They charged me almost $300 and they didn't even show up. Check the Better Business Bureau - they have an "F" rating. The owner Martin is rude and their staff are unprofessional. They wanted cash or etransfer, I refused so they took my credit card. I have disputed the charge. DO NOT DEAL WITH THIS BUSINESS and certainly do not pay them until they are at your place and do the job.

Approximate cost of services:
$300.00
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Eeid in Brampton
Eeid in Brampton
1 review Brampton, ON
0/10

Replace Faucet Set

Strongly disapprove. George is unprofessional. He was paid in full, but did not install the sink plug and took it with him hoping no one would notice. Avoid! Don’t get hustled!

Approximate cost of services:
$972.00
1 of 1 people found this review helpful.
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Julia
Julia
0 reviews Toronto, ON
10/10

amazing services

The plumbing service received from them have been amazing. I was on a holiday there. My holiday home had a clogged drainage for which I complaint at the reception. They called the plumbers and I saw they visited immediately and did an emergency fix. So, just writing the review for the people out there to hire them in need.

Approximate cost of services:
$200.00
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Darlene in Brantford
Darlene in Brantford
1 review Brantford, ON
0/10

DO NOT TRUST THIS COMPANY

I had a leaky shower tap. The guy was here 1 hour and changed 3 shark bites. Service fee $125, shark bites about $10 each, taxes about $50, leaving labor for 1 hour $345. Still had a leak. Didn't want to accept visa only wanted cash or transfer. Refused to give me a break down of costs.
I reported them to BBB and Plumbers on Demand still hasn't responded to them. They have another week to respond. I encourage everyone that feels ripped off to contact BBB and lets stop them from doing this to others.

Approximate cost of services:
$550.00
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Zezo in Oshawa
Zezo in Oshawa
1 review Oshawa, ON
0/10

Bunch of deceitfullys

The plumber refused to receive a picture of the shower tab that needs fixing so he can come and tell me it will cost me $475 for a job that will take 5 minutes knowing that I will turn his crazy offer down and end up paying him $50 so he can go the next customer and collect another $50 etc.

Approximate cost of services:
$475.00
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H
H
10 reviews Mississauga, ON
0/10

Unprofessional Company! BUYER BEWARE

I requested emergency plumber to check out a second floor tub leak. Plumber said it would cost $1250 plus taxes. Recommended emergency restoration services due to the water that leaked to kitchen. Was referred to Martin who was very abrupt, rude and unprofessional. He would not give me a quote/estimate for the work. Said it was covered by insurance. After started the work, ended up removing my whole kitchen ceiling. Found out after they started work my home insurance said they don't use company due to inflated pricing. After sent me an invoice through text message for $27,000+!!!!!! Said they would also put a construction lien on my home because I didn't pay and I hadn't even received an invoice from them.
Do not use them! They were unprofessional, unresponsive and downright disrespectful. DO NOT USE THIS COMPANY!

Approximate cost of services:
$28,500.00
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More about Plumber On Demand

Plumber On Demand Plumbing and Drain Services ------------- The Plumbing Experts You Have Trusted For Over 15 Years ------------- Finance Your Next Plumbing or Drain Project With US. -------------
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