I had water leaking from an interior water shutoff valve leading to the outside garden hose. The 45 minute arrival time advertised was 2 hours on the phone & 2.5 actual, not a deal breaker. Plumber friendly and helpful, quickly identified the issue, gets part from truck, MAXIMUM time for repair 20 minutes; turn off water unscrews and replace broken valve, includes writing the bill. In and out in 20 minutes.
- Approximate cost of services:
- $240.00
- Company Response
Hello,
1. This was not an EMERGENCY call.
2. You clearly state; "Plumber friendly and helpfull, quickly identified the issue, gets part from the truck" (so the Plumber was excellent and really a PLUMBER ON DEMAND)
3. You were charged 215$+ HST for a cartridge replacement (which you dont mention, and it's by far very reasonable)
4. A refund was applied 3 hours ago to your credit card, without you even asking (just because you are a seniour and we don't wont you to get a heart attack)
5. Buzz off, and never call us again.
PLUMBER ON DEMAND