My City Movers

Moving & Storage
Surrey BC V3S 1S9
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Reviews for My City Movers

Average customer rating:
9.4 10 (238 reviews)

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pmchai
pmchai
1 review Burnaby, BC
10/10

Moved to a new home

They arrived 10 minutes earlier.

The leader introduced himself and his movers and was very professional and courteous.

We had a lot of stuff and a lot of boxes, that did not seem to overwhelm them.

There were 3 of them, after having showed them the things, they set up the 5 tons truck and soon after that they started to load the truck.

I kept asking questions which they would respond in a professional manner.

Some advice if you are moving, make sure you pack everything in boxes way ahead of time and label them properly.

At the new location have someone direct them carefully where each box goes, a color label would help a lot, you will save a lot of time.

If you have friends that can help with loading and unloading that would cut the time enormously.

In the end, It took longer than I imagined but I am totally satisfied and would recommend them without hesitation.

Approximate cost of services:
$1,450.00
1 of 1 people found this review helpful.
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Company Response

Dear Patrick, thank you very much for choosing My City Movers as your professional movers in Vancouver. We really appreciate your business and your kind words about our teams. Moving from Vancouver to Coquitlam is a big change and I am glad we were a part of getting you off to a good start. We are all delighted your move went well.
We all thank you for your moving tips that you put in your review as well! Warm regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

meganfristak
meganfristak
1 review Langley Township, BC
10/10

Personal home move

Great move from my city movers. On time, hard working and great guys. Well worth the investment.

Approximate cost of services:
$1,177.00
1 of 1 people found this review helpful.
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Company Response

Thank you Megan for trusting MY CITY MOVERS with your move. We wish you all the best at your new home!
Warm regards,
Vadim Zavialov 7788867271.

CB
CB
1 review Surrey, BC
10/10

Household move

Very recently My City Movers quite literally rescued my mother's move after our original movers no-showed. We contacted My City Movers right away and within 45min they showed up with a clean 5-ton truck fully equipped with all necessary moving supplies and equipment, and 2 uniformed movers. Glenn and Chris were just great, organized, careful with our things, AND fun to work with... right to the very end of a long hard day We really couldn't have asked for a better outcome considering the circumstances, and wished we had called them in the first place. We will definitely be calling them again! CB & JF

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Carole for your fantastic review! Thank you for letting us help you and for trusting us despite your experience with other company! I literally came to pick up Chris and Glen from their houses to speed up the process, that is how they showed up 45 min from your call. We feel proud of our ability to help people!
I will pass a warm wards to Glen and Chris.
Warm regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

dlhoddinott
dlhoddinott
2 reviews Delta, BC
10/10

Moved a shed - the structure itself, not the contents.

2 small men with dollies moved our heavy shed, sitting on shifting sand, in about a half hour. We were impressed.

Approximate cost of services:
$210.00
1 of 1 people found this review helpful.
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Company Response

Thank you Debra for using My City Movers ltd.
Wish you all the best!
Vadim Zavialov 7788867271.

Sue in Langley
Sue in Langley
2 reviews Langley, BC
10/10

Local move

I had called around to several moving companies. It was very easy to book with My City Movers. Brian and Junior helped us with the move. They were on time, very efficient and took extra care to make sure walls were not hit (at all), furniture was wrapped and protected. It was a very smooth transition from one location to another. I would not hesitate to recommend this amazing company.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you Sue for trusting our company with your move. I will pass a good word to JR and Brian!
Wish you all the best at your new home.
Best regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

Jenine
Jenine
1 review Surrey, BC
10/10

Move

AMAZING JOB, VERY WELL DONE and will recommend you to all I know!! Thank you so much for the help from Wayne and Aymid, they accomplished the impossible!! And a great big thanks to Vadim for the incredable customer service!!!!!
Thanks guys a million times over!!!

Approximate cost of services:
$850.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Jenine for this amazing review and for your business! I will pass a good word to Wayne and Aymin. We hope to help you in the future with any moving project you might need! And we will do our best to make our customers feel the way you do after moving..
Best regards!!
Vadim Zavialov 7788867271.
My City Movers ltd.

Wendy
Wendy
1 review Surrey, BC
7/10

Moving furniture and piano

The piano move into the new home was a challenge but the crew did it without any issue. My only complaint that the terms of the contract (in particular, that they charge a minimum of three hours for any job) was not outlined before their services were hired. The moving crew itself was efficient and friendly.

Approximate cost of services:
$650.00
1 of 1 people found this review helpful.
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Company Response

Thank you Wendy for your review. We are glad that your piano move went smooth. In regards to the contract - you were not charged for any minimum amount of hours that is why we did not tell you about our minimum hours at all. Wish you all the best at your new home.
Vadim Zavialov 7788867271.
My City Movers ltd.

D H.
D H.
1 review Coquitlam, BC
10/10

Moving

The movers arrived a few minutes early and were very pleasant and helpful, even assisting us with room layout ideas at the move-in site.
Everything was moved according to plan. However, they did charge for the bridge toll, which I think is ridiculous, given the overall cost of the job.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Dianne, thanks for taking the time to write a review. Our movers work very hard to ensure our customers are well taken care of. We'll pass your kind comments to them. I will make sure not to charge you a bridge crossing fee in the future. Thanks for your business and enjoy your new home!
Warm regards,
Vadim Zavialov
My City Movers ltd.

Graeme
Graeme
1 review Surrey, BC
10/10

Two Day Move With Storage

We called a number of different moving companies and received quotes we felt were rather high for moving our small 2 bedroom townhouse. I called My City Movers based on they're reviews on Homestars. They were able to do the dates we wanted, had storage available and provided a very reasonable hourly rate and travel time rate from Vadim.

Even with the good reviews, this was the first time we had used movers to move and were a little nervous that everything would go smoothly. I emailed them some questions and received a call from Vadim within minutes to answer any questions I had, which put my mind at ease.

Our entire move went great. The guys showed up when they said they would, were very nice, worked hard and efficiently, were careful with our stuff, wrapped everything that needed to be wrapped, and were done before we knew it. It was so nice just being able to sit back while professionals with the right tools hauled everything out. I was also very impressed with how well everything was packed into their truck, having done my share of U-haul moves in the past.

Our move was really almost 2 moves in 1 as they had to load up, unload into storage, load up the truck again and unload into the new house. If it had been a normal move, our price would have been almost half.

We were very happy with My City Movers, were happy with what we were charged, and would not hesitate to recommend them.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Graeme! Thank you so much for the review. We're so happy to hear you had a great moving experience with Joe, Stephen and Wayne. It's always nice to hear that our clients have such a great experience that they would recommend us in the future. We hope you enjoy your new home! Your review of our work is outstanding, it will help people to find and hire the right professionals indeed.
Warm regards,
Vadim Zavialov and the team!

Michelle
Michelle
1 review Surrey, BC
9/10

Move.

Hard workers! Didn't have a big enough truck for our move and had to get another truck which meant we were down to only 2 moving men instead of 4 for about 2 hours, which added to the total numbers of hours of work we had to pay for in the end. It all worked out though. The guys were great and were super friendly and efficient. They made a potentially stressful day fun.

Approximate cost of services:
$1,850.00
1 of 1 people found this review helpful.
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Company Response

Many thanks Michelle, for posting regarding your experience with our company. We are so pleased that you were happy with the service you received. Only one remark about extra truck: not only I sent extra truck for No charge for you, the 2 movers actually were loading whatever was left in the house, that is why you did not see them - but 4 movers actually worked non stop for you!
Warm regards,
Vadim Zavialov 7788867271
My City Movers ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about My City Movers

MY CITY MOVERS LTD is one of the fastest growing companies in British Columbia, all due to the exceptional service at a very affordable price. As Movers in Vancouver we provide packing services, local and long distance moving, delivery services within the Lower Mainland, storage, overnight storage and more..Our moving team is dedicated to working with you personally form the early stages of your move to move in day, we ensure a smooth and stress free relocation.
Please call us anytime!

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Toll free: 1833-MCM-MOVE/1-833-626-6683

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Cell: 778-886-7271

CATEGORIES
Moving & Storage and Self Storage
PRODUCTS
Moving, Relocating, Packing, Unpacking, Wrapping
SERVICES
Local moving, Long distance moving, Residential moving, Commercial moving, Piano experts
BRANDS
My City Movers
STYLES
Customer Service
SPECIALITIES
Commercial, Residential, Household moving, Grand Pianos
WEBSITE
https://mycitymovers.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Visa, Mastercard, Amex, Money transfer
LICENSES
SURREY BUSINESS LICENSE
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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