HomeStars  >  Moving & Storage in Surrey  >  MY CITY MOVERS
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96%
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Reviews for MY CITY MOVERS

Average customer rating:
9.7 10 (106 reviews)

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604janice
1 review Surrey, BC
10/10

They are Excellent and nice staff.
And they really did the good job.
Thank you all.

1 of 1 people found this review helpful.
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Company Response

Thank you Janice for your business.
Wish you all the best at your new Home!
Vadim Zavialov 7788867271.

grateful.dude
1 review Burnaby, BC
10/10

Brian and Glen were top notch pros that help make the stress of moving manageable. Even though I couldn't find some important items after the move they were available on the phone to help me find the items. No items damaged. Some items misplaced by a third mover but both Brian and Glen helped make that manageable.

1 of 1 people found this review helpful.
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Company Response

Thank you so much Eric for hiring us through Homestars! We appreciate your trust in our company to do 2 moves for your family.
Wish you all the best at your new Home!
Vadim Zavialov 7788867271.
My City Movers ltd.

daffyman
1 review Abbotsford, BC
9/10

Movers were professional, polite and good natured. They did a very good job of moving all my belongings from Coquitlam BC to Abbotsford BC.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review. We wish you all the best at your new home!
Warm regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

Julie
1 review Delta, BC
6/10

Vadim was professional at making sure the booking was confimed. The crew showed up on time but they also brought an extra truck as well as an extra guy.. which during the move proved to be beneficial, however can be an added cost to you. The movers were all friendly and helpful, however 3 of them were all relatively new to moving. The estimated time was off by 3 hours which only goes to show the unfamiliarity with moving. It was also hit and miss with listening as I had requested boxes to be put into the labeled rooms and about 70% made it to the rooms. My hubby and his friends had to finish this task the next day. Also they didn’t put together my couch again as well as put my daughters bed together incorrectly. I had to show them the instructions the day of...and it was still wrong. But, this issue was corrected the following day after I called. I changed my rating to reflect the prompt customer service from Vadim on this. Based on their rating, gotta say, I expected more.

0 of 1 people found this review helpful.
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Company Response

Julie, thank you for your review. I was happy to come and finish assembling your daughters bed the next morning.
As for extra truck - you were not charged for it, it was part of our excellent service that we provide so the guys don't have to come back twice, I think it was not made clear to you.
The estimate was 8 to 12 hrs and your bill was for 10 hours and 15 minute ( so 3 hours off? which way?) which is reasonable for a 4bedroom house. Not a single scratch or a dent took place.
We wish you all the best at your new home.

Lou & Barb in Coquitlam
2 reviews Pitt Meadows, BC
10/10

These guys were terrific, showed up on time at our Pitt Meadows location, loaded everything up in a well organized and timely manner, took great care with everything! They held our stuff over night so they could meet us the next day in Vernon, and they arrived on time. We were running a bit late and barely managed to get here before them with their big 5 ton truck. Great job guys, would recommend to anyone!!!

1 of 1 people found this review helpful.
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Company Response

Thank you so much Lou & Barb for trusting us to take care of your relocation project!
I will thank the crew on your behalf, they worked hard to make sure everything was 100% up to your expectations!
Wish you all the best at your new place!
Vadim Zavialov 7788867271.
My City Movers ltd.

Rick M.
1 review Surrey, BC
10/10

Two guys showed up on time and as planned. Very hard working and customer focused. Even asked about taking off shoes. Set furniture up so I could apply felt underpads as required for furniture placement at new location. Very satisfied with value for money spent. Thanks guys.

1 of 1 people found this review helpful.
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Company Response

Thank you Rick for your business and your review! Warms our hearts to hear that you are completely satisfied with the service - it is the most important for us!
Wish you all the best!
Vadim Zavialov 7788867271.
My City Movers ltd.

kohler.kendra
2 reviews North Vancouver, BC
10/10

This is the second time that I have used My City Movers. Just like last time the movers were on time, friendly and very professional. I couldn't ask for a better service and will always pick them as my movers.

1 of 1 people found this review helpful.
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Company Response

Thank you so much Kendra for your business! It is a real pleasure to see that you are 100% satisfied with the service. We will always be ready to help you anytime you need us.
Best regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

karen
1 review Vancouver, BC
10/10

I would recommend My City Movers. The movers worked fast, efficiently, and were very accommodating. We paid exactly what we were quoted. Our move involved two ferries and we were charged the same price charged to the movers - no extra costs (fuel surcharge etc). They also provided 4 movers for loading the truck (in fact, two more showed up after finishing up at another job). The guys were all friendly, jovial, and very professional.

1 of 1 people found this review helpful.
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Company Response

Thank you Karen!
It was a pleasure serving your family from the day i came to your house for an estimate, and it continues even after the move( i mean reading the review). We really appreciated your business and your trust in our company. Wish you all the best at your new home, enjoy the wonderful nature of Gabriola Island.
Best regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

Teresa L.
1 review Richmond, BC
10/10

Brian and Glen took apart furniture, they wrapped furniture, and moved furniture from one home to another home. They were efficient, friendly and didn't waste time.

1 of 1 people found this review helpful.
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Company Response

Hi Teresa, thanks a lot for choosing My City Movers as your movers in Richmond. We really hope that your family enjoys your new place. Thanks again for your business and if you need anything further, feel free to call us.
Warm regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

sheldalee
1 review Surrey, BC
9/10

Great job and very professional! They moved us locally in 5 hours with two trucks. Thanks so much guys!

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review! It was a pleasure meeting you in person on your moving day. We appreciate your business and so happy to have met you through Home Stars. We hope you will settle into your new home quickly!
Warm regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MY CITY MOVERS

MY CITY MOVERS LTD is one of the fastest growing companies in British Columbia, all due to the exceptional service at a very affordable price. As Movers in Vancouver we provide packing services, local and long distance moving, delivery services within the Lower Mainland, storage, overnight storage and more..Our moving team is dedicated to working with you personally form the early stages of your move to move in day, we ensure a smooth and stress free relocation.
Please call us anytime 7788867271.

CATEGORIES
Moving & Storage and Self Storage
PRODUCTS
Moving, Relocating, Packing, Unpacking, Wrapping
SERVICES
Local moving, Long distance moving, Residential moving, Commercial moving, Piano experts
BRANDS
My City Movers
STYLES
Customer Service
SPECIALITIES
Commercial, Residential, Household moving, Grand Pianos
WEBSITE
http://mycitymovers.ca
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, Visa, Mastercard, Amex, Interact Debit, JCB, Discover, Money transfer
LICENSES
SURREY BUSINESS LICENSE
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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