MY CITY MOVERS

Moving & Storage
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96%

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Reviews for MY CITY MOVERS

Average customer rating:
9.7 10 (122 reviews)

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amf
amf
1 review Surrey, BC
10/10

1 bedroom moving

The move was completed very efficiently. They have the tools equipments and techniques and careful planning for this move. Very professional. Definitely will recommend. Thanks

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Company Response

Thank you so much for your business and a fabulous review!
Warm regards,
Vadim and the team!

cmedwards
cmedwards
1 review White Rock, BC
10/10

condo move

Isaac was exceptional! He and his two crew members arrived 5 minutes ahead of schedule, and everything from start to finish was so much more than I expected. I was worried about my furniture being scratched or damaged, but unbelieveably, everything arrived in perfect condition. Isaac was so wonderful in every respect-I would highly recommend his team for any future moves!

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your business and the review! So pleasant to hear back from our customers, will thank Isaac on your behalf!
Warm regards,
Vadim and a team 7788867271.
My City Movers Ltd.

Roger
Roger
1 review Surrey, BC
6/10

Moving

First of all, the reason I went with My City Movers was because of the excellent work and service we received on our previous move. Cannot say the same on this move. Loading the truck was not an issue. The unloading became an issue at the new residence. One of the workers did not like the fact that they had to move the items into a townhouse that had three floors. This individual was mad and threw a few boxes around and a cushion belonging to a white tub chair. The cushion fell to the ground and got dirty. One of the workers went immediately to pick it up and clean it. The driver called for help to assist them in unloading the truck. This one individual seemed to pick and yell at the junior person on the team. If he was new, then they should have explained and showed him how to do the work. This individual also told my wife that we had a lot of junk. He should have kept his comments to himself. My wife did not want to be around and had to come and get me from the other house, as I was cleaning it up. She was afraid that something might get damaged.

This move costs me $300 to $400 more than the last move. The previous move took only 5 hours in total to load and unload. I understand that the truck had to travel at least a half hour to get to the new residence. Since the last move took 5 hours, I would have thought that this move would have been done in 6 and a half hours which was not the case.

1 of 1 people found this review helpful.
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Company Response

Roger Thank you so much for letting us know about what happened on your second move. We will immediately talk to our employee and instruct/correct his behaviour or take other actions. I apologize on his behalf, and we will definitely be contacting you.
Warm regards,
Vadim Zavialov 7788867271.
My City Movers ltd.

sjung1133
sjung1133
1 review Vancouver, BC
8/10

Moving Service

Workers are very efficient and earlier than a scheduled time. Minor damages on furtniture occurred but it is understandable.

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Company Response

Thank you so much for leaving a review and for your business!
Warm regards,
Vadim and a team 7788867271.
My City Movers Ltd.

stincuzzi
stincuzzi
1 review Surrey, BC
10/10

Movers

I was really pleased with My City Movers. They showed up 15 minutes early. All three men worked really hard at getting us moved. They wrapped and blanketed most of the furniture. All of our stuff arrived at the new place in good condition. The guys were patient with me when I had them rearrange the living room a couple of times. I would definitely recommend them!

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Company Response

Thank you so much for your business, we wish you all the best at your new place!
Warm regards,
Vadim and the team 7788867271.
My City Movers ltd.

Rosemary
Rosemary
1 review Richmond, BC
10/10

Moving household furniture to new premises

My City Movers were great! From my initial phone contact with the owner, who was prompt in calling me, to the guys who came to do the moving, I was very impressed. The movers took great care with my things. They wrapped everything securely and noting was chipped or damaged in the move. It was poring rain on moving day and they were super about protecting my furniture. The movers were friendly and helpful and worked quickly to get the move done.
I have another smaller move to be done in a few weeks and I will definitely call My City Movers to do it. Great job!

1 of 1 people found this review helpful.
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Company Response

Rosemary , thank you very much for choosing us as your movers.We really understand how hard it can be to find a professional moving company you can work with and we're super glad you chose us to assist you move. If there's anything else moving related we can do to assist you please let us know. We will be happy to help you with upcoming move. On behalf of everyone here at My City Movers , I want to wish you all the very best in your new home. Warm regards, Vadim and the team.

JP P.
JP P.
1 review Delta, BC
10/10

House Moving

My City Movers did an awesome job moving our things to our new home. They were on time, very efficient and careful in handling our valuables. They worked very hard and had the right tools and equipment to do the job. Best of all, they love what they do which made our move a breeze. Thank you Glen and Bryan! You guys are awesome. Highly recommended.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for choosing My City Movers as your movers in Surrey. We wish you and your family all the best in your new home. Warm regards, Vadim and the team.

Surrey/Langley
Surrey/Langley
1 review Langley, BC
10/10

Move to Langley

I hired My City Movers for my move from 900 sf condo to a similar size apartment in Langley ~20 km away. I submitted my requirements (full service: pack/load/move and unload, moving date, locations, sq. footage, etc.) by email and online form to five moving companies and received Vadim’s email response in less than 24 hours. To this day three of the companies still have not responded to my inquiry.

Vadim was patient with the numerous questions I had and provided clear answers either by telephone or via email. In particular I wanted to know how my few pieces of artwork and antique furniture would be protected during the move and he assured me that each piece would be blanket-wrapped, and that the bed would be dismantled and set-up at the new place.

The packing crew arrived on time (shortly after 9); Joe (driver), Isaac and Max did a superb job of packing my belongings and completed that part of the job in an impressive 2 hours and 45 minutes.

Joe returned the next morning along with Isaac, plus Brian and Glen. The four of them made quick work of filling the elevator, off-loading it in the lobby and returning the elevator to service so other residents in the building would be inconvenienced as little as possible. My possessions were loaded onto the truck and were on their way around noon time.

The rain held off in Langley, the truck was unloaded and my household goods and furniture were put in the appropriate rooms – because the boxes had been correctly labelled by the packers. I had agreed to have the boxes unpacked and am I ever glad of that decision! By the time the furniture was put in place, the bed set-up and the boxes unloaded (about 3 pm) my ‘new’ place was in pretty good shape; no mess of packing paper and empty boxes to deal with. Wonderful.

An empty 6” plant pot was a casualty of the move (no need to replace that thrift shop bargain), and the ‘foot’ of a cabinet was slightly marred but the Furniture Medic will be stopping by to remedy that and will bill MCM directly.

My experience with MCM was excellent; very good customer service. Both crews were terrific. I have Joe, Isaac, Max, Brian and Glen to thank for making a stressful situation, fun! They were courteous, respectful of my belongings, funny, efficient and experienced in the art of the well-organized move. Joe was diligent about tracking the arrival and start time for each crew member, as well as noting the amount of supplies that were used. At the end of the day he reviewed the detailed invoice with me, answered any questions I had and thanks to modern technology I paid the invoice on the spot by credit card. I have already recommended MCM to a friend who will be moving very soon and I would hire MCM if I had to do it all over again.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for hiring us as your movers. We really enjoyed working with you throughout this relocation and our professional movers are happy to have gone the extra mile to look after your moving needs. I am glad to see my team looked after your needs to your satisfaction. Thank you again for hiring us and letting others know about your positive experience. Warm regards, Vadim and the team.

Dawn J in Maple Ridge
Dawn J in Maple Ridge
1 review Maple Ridge, BC
10/10

Complicated Two Household Move & Storage

We had a complicated move. My grandson and I moved out of a home in Port Coquitlam Dec 27th. Both of us bought homes but had different possession dates in January. My City Movers came and loaded our contents, separating for storage. Stored & delivered my grandson's contents to Coquitlam on Jan 11th, stored & delivered my contents to Maple Ridge on Jan 18th. Both moves went great and we were very pleased with the service and the gentlemen that did the move for both of us. It was the first time my grandson had moved and his packing abilities were challenging for the movers, but they were not negative or disgruntled, they helped him re-pack and pack instead, with smiles. They handled the difficulties professionally and provided great customer service. It made a very difficult change in our lives a lot less stressful than we thought possible. My City Movers went above the level of service I have experienced over the many times I have moved in my lifetime. I would recommend them 100%.

1 of 1 people found this review helpful.
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Company Response

Thank you so much Dawn for trusting My City Movers with such an important project. It was a pleasure helping you and it is a pleasure to read your review where you share your honest feelings! We thank you from the bottom of our hearts!
Wishing you and your grandson Alex more sunny days in your life!
Vadim and the team 7788867271.
My City Movers ltd.

ssj
ssj
1 review New Westminster, BC
9/10

packing and moving

I am 85/90% happy with MyCityMovers. Nice people, easy liaison and arrangements.
Any issues were open to discussion.

1 of 1 people found this review helpful.
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Company Response

Thank you so much Stuart for trusting My City Movers to take care of your relocation project. We wish you all the best in a new 2018 year, good health and happiness !
Best regards
Vadim Zavialov 7788867271.
My City Movers Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MY CITY MOVERS

MY CITY MOVERS LTD is one of the fastest growing companies in British Columbia, all due to the exceptional service at a very affordable price. As Movers in Vancouver we provide packing services, local and long distance moving, delivery services within the Lower Mainland, storage, overnight storage and more..Our moving team is dedicated to working with you personally form the early stages of your move to move in day, we ensure a smooth and stress free relocation.
Please call us anytime 7788867271.

CATEGORIES
Moving & Storage and Self Storage
PRODUCTS
Moving, Relocating, Packing, Unpacking, Wrapping
SERVICES
Local moving, Long distance moving, Residential moving, Commercial moving, Piano experts
BRANDS
My City Movers
STYLES
Customer Service
SPECIALITIES
Commercial, Residential, Household moving, Grand Pianos
WEBSITE
http://mycitymovers.ca
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, Visa, Mastercard, Amex, Interact Debit, JCB, Discover, Money transfer
LICENSES
SURREY BUSINESS LICENSE
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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