Windowrama came to the house several times to talk about my windows and my options, and to measure the existing windows. The windows they ordered came in when they said they would and they called me promptly. We scheduled a day the next week for installation. The 2 installers who came to the house arrived at the arranged time. Mark and Andre worked steadily through the day. They did very good work, were pleasant, and cleaned up before they left. They replaced any areas of rotten wood, installed new vinyl windows, and covered the existing outside wood trim with aluminum. The job was done in a day.