It went exactly as you would want any transaction to go! Upon setting up the appointments, Andre was responsive, prompt, and friendly. Sent out all of the documents by email and we had a great paper trail. Updates on the status of the window order were also punctual and kept me in the loop of the status of everything going on. Finally, on installation day, Vald & Kevin were polite and clearly knew what they were doing. They were on time. They handled the job with great care and made sure everything was done correctly. Andre, the owner, came by to check on how things were going very shortly after they began to replace the windows and was present to make sure everything was going as expected. Overall, a job well done all around. Highly recommend Andre and Windowrama!