I do not recommend this company at all. While you may get a slightly lower hourly rate than other similar companies, you get poor service. The movers damaged our elevator. After filing their prescribed claim form, we have yet to hear back from the "owner", despite following up 5 times by email and 2 times by phone. Small Moves will gladly pick up the call to book your move but don't expect them to handle any issue related to damaged goods or insurance - they make excuses that no one is available, they have no alternate phone number and no address. The movers also use saran wrap large items instead of covering them with moving blankets. As a result, some of our furniture sustained scratches It is a shady operation.