Elbow Grease 2000

I will give no star if I can to this company.

I had a tenant moved out on July 2022 and my building Menkes had my unit cleaning by this company.

It is ridiculous to see that all the window sills were remains untouched, dirt and hairs can be seen by bare eyes.
I have to spend half a day clean it all by myself. (See Photo)

The shelfing above the kitchen sink were untouched and full of dirt as well.  I'm surprised that although the shelfing is high doesn't mean the customer will not check!!

All the baseboard of the unit were also untouched and full of dirt. I'd expected at least they'd tried but they were untouched.

Dirt on the bedroom's door can be seen without any effort of cleaning.  

Moreover, floor on the bathroom although was moped; dark spot can still be seen and of course I have to remove them myself as well.

I'm very dissatisfied of their services and wonder why do I have to pay them to clean my unit if I have to go up and finish their unfinished jobs.  

I had requested for a full refund but they had offered $30 and I tell them to save it and I'm going to warn other customers beware of this company. They were not doing their jobs!!!

I contacted EG2000 last minute and they delivered the best price and service I could find for my move out. They were top notch with carpet and full cleaning service, with short notice. Very accommodating given the time frame. Would recommend to anyone. Superb communication and response time. Best of luck with future customers EG! :)

Great cleaning service provider, very reliable, friendly and thorough!

I contacted Elbow Grease 2000 because I rented out my 3 bedroom town home.
Elbow Grease 2000 came in and made sure my home was presentable and ready to pass onto my new tenants.
They were extremely accommodating on a time schedule given the short notice.
They were also one of the only companies that send you an invoice after the service has been completed, which put me at ease.

I would definitely use Elbow Grease 2000 in the future and would recommend it to anyone looking for a cleaning service provider.

Hired Elbow Grease, recommended by word of month. When I made the appointment Auggy seemed helpful and willing. I explained what I needed cleaned, and I asked to have one person come in. They contacted me via email days before to remind me. On the day of the cleaning Auggy arrived an hour late, then she decided herself that a second person would be arriving to help her clean. Which meant I was now paying $37/hr instead of $20. At no time did she ask if that was ok, She explained it would be cheaper, but I could tell she was playing me. The cleaning was done in 2 hrs. After everything dried I could see that the kitchen counter was not touched, left dirty. The washroom floor was dirty, and the wind sills were still dusty and dirty. Door nobs were untouched. The only good thing I could mention is that they were polite and didn't mind when I poked around and asked questions. Also their site says minimum 3 hrs of cleaning, and they didn't mind getting it all done in 2 hrs. I forgot to get an invoice, the next day I called to requesting one to be emailed to me, Auggy said she'll send one "today or tomorrow morning" ....still waiting...........