We had been using this facility for 2 years. When we went to empty out the unit we saw water damage. It had been leaking through the ceiling at the back for months and ruined $1500 worth. The manager pretended like he cared. They never replied to emails. He was disingenuous to me when he said they would get back to me and now through lawyers they have told me the contract says they have no liability for anything. I guess all you have to do to have a storage facility is build rooms in an old warehouse but not bother about making them waterproof. Who knows what other units are experiencing.