On May 15, 2015 Cannonball Pools were to open my pool. The year before I couldn't have been more happy. My wife and son were home and they sent an inexperenced male to open my pool, he didn't know what he was doing. The light was not screwed in properly to the pool, and he couldn't correct the problem because the water was over the light and he said he would have to wait until he could got into the pool. He was suppose to put the step cover against the fence, beside the cabana and instead wedged into between the cabana and the shed at the back, pushing it along the ground, making it muddy and hadn't washed it off. The pool winter cover was folded in a messy way and was left at the back of the cabana, not at the shed where the equipment is kept. The cover was still muddy from the winter and he hadn't bothered to waslh it off and let in dry in the sun. The 3 water covers for the pool steps were muddy and not clean. He didn't put away any of the winter plugs and the clips from the winter cover into lthe red lmilk carton I have and left these in the shed just strewn around. The heater was not plugged back into the power source. A leak was seen at the pump and water was spewing out and we had to call them back to replace the line. They left the line on the ground of the shed and did not remove it. They hadn't taken down parts of my ride lawn motor, wlhich were on the ceiling of the shed, for what reason is not known and never bothered to put them back up. When I returned home on Monday, May 18, 2015 I was met with complaints from my wife and son. I called and left a message and on Tuesdsay, May 19, 2015 I received a call in the later afternoon from Shane Bailey, apologing and indicated he woud send his partner out on Wednesday, May 20, 2015 and asked me to leave the gate open so that he could get in. I said the gate would be open and asked that his partner knock on the door as I would like to speak to him. I further asked if it woud be ok if his partner brought in the water sample, so that Shane could figure out what I needed. He indicated that this was was a good idea. I waited all day on October 20, 2015 and his partner did not show up and now it is May 25, 2015 and I have not heard from anyone from Cannonball Pools. They also left all of the leaves from winter in my wheelbarrel instread of asking for bags. On May 20, 2015 I took and placed the leaves and debris in the bags and put thlem at the roadwaly. While doing so, I found several of the wilnter clips in among the leaves etc., On May 22, 2015 we washed off the cover and rolled it up properly and stored them. t all of the winter plugs. clips etc., in the proper red milk carton. I have not received an invoice, nor do I intend to pay for such unprofessional work and will retuirn it to them, all ripped up. I am baffled why they have acted like this and I cannot give them any type of recommendation. I will be speaking to tlhe other 2 neighbours about lthis, one has alreadly told me he was not happy with the service and in fact broke off a couplilng for the pool ladder. I cannot recommend these people in any way. I would be very careful about using them, last year they were great and now they have gone down the sewer!!