Dr. Duct

Duct Cleaning
Ottawa ON K4B 1H9
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HomeStars  >  Duct Cleaning in Ottawa  >  Dr. Duct  >  3 houses in a day
Private User
Private User
Private User reviews Toronto, ON
6/10

3 houses in a day

We hired them based on a reference and they did a good job, professional, polite. We had a bad experience in the past, and this one was very good as far as the work done. The reason for 3/5 stars is the extras in the invoice. I was very disappointed at the additional costs, expecting to pay approximately 750 plus taxes and they dinged me for everything they could! I expect to pay for what I get and when I hire a company to do 3 houses in a day, you think maybe they will acknowledge and thank you for the business, not ding you for everything.
As I said earlier, job was well done, professional and polite. The guys cleaned up after themselves and made sure not to mark any walls with their equipment. The price was steep, but the job was well done! Overall, they could have simply given me a price that better matched the end invoice. Regardless of how many houses they did in a day, 1,300 more than paid their expenses plus profit! Be more up front with the estimate, after all they have the experience and know all too well these houses!

Approximate cost of services:
$1,300.00
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Company Response

I'm very to glad to hear about the great experience and that we were able to out perform the previous company. Unfortunately some houses have larger systems and extra vents that may have increased the overall cost. Thank you for expressing your cost concerns, we always give a quote for the best prices possible for every job and group discounts for multiple homes.