Primrose Landscaping And Snow Removal

I hired this company for their snow removal service. From the very beginning their service turned out to be very unreliable and overall poor quality. Most of the time they didn’t show up after every snowfall and the few times they did show up their service was not done properly. I followed up with the owner very frequently to work out solutions and discuss how their service delivery could be improved. At the beginning the owner was receptive of my phone calls and text messages and sent their crews to clear the snow - long after the snowfall. Unfortunately, as time went by and their service delivery didn’t show signs of improvement. I had to follow up every time there was a snowfall hoping to find the snow on the driveway and walkway had been cleared in the morning as I went to work and took my children to school or in the evening as we all returned to the house ( I have a long trail of text messages and pictures on file). I had to clear the snow most of the time it snowed. The owner ended up no responding or returning my calls or text messages and simply ignoring my attempts to get them to provide the service I hired and paid them for. I do not recommend this company at all and suggest the reader to learn from my experience and consider other alternatives before hiring this company.